Customer Ratings & Reviews
- Model:
- 75R635
- |
- SKU:
- 6424217
Customer reviews
Rating 4.3 out of 5 stars with 450 reviews
(450 customer reviews)Rating by feature
- Picture Quality4.5
Rating 4.5 out of 5 stars
- Sound Quality4.1
Rating 4.1 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the picture quality, price, color, and easy setup of the 75” Class 6-Series 4K UHD Mini-LED QLED Dolby Vision HDR Roku Smart TV. They appreciate the vibrant colors, user-friendly interface, and its suitability for gaming and sports. While some users have experienced issues with the remote control, screen, weight, and short lifespan, the overall positive feedback suggests that this TV offers great value for its price range.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with the quality of the TV. The set up was easy .
I would recommend this to a friendRated 5 out of 5 stars
Great picture for the money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great features and with built in Roku it's an excellent value.
I would recommend this to a friendRated 5 out of 5 stars
Roku TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went to the store the TV was in stock and was able to bring the TV home
I would recommend this to a friendRated 1 out of 5 stars
Terrible purchase
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV developed a black spot .. and color in the middle of TV .. TCL does not care .
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi EdSan,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really enjoying this TV. Hoping they go on sale so I can buy another one.
I would recommend this to a friendRated 1 out of 5 stars
I don’t understand how this Tv is rated so high…
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what the title says.. Been disappointed from the beginning, but it’s progressively gotten so fed up in finally writing a review. I was happy with the TV at first, but the colors are sooo horrible on this tv I want to trash it and buy another completely different brand. The colors are all so horribly washed out everything looks like a dull shade of muted brown and gray. I’ve done extensive research over the last year trying to correct the colors of this tv using automated programs, thread post recommendations from other users. NOTHING HELPS! I’ve done multiple factory resets, tested other HDMI ports, but it’s even the streaming services. There’s no vibrancy to the colors whatsoever. And that’s just the picture! Don’t even get me started about the Airplay that has worked maybe 3 times in the year I’ve had it. I’ve got to hard reset it all the time because it freezes. Streaming is a nightmare because half the time videos never even load, but load completely fine on every other device on the same WiFi network. I’ve done multiple factory resets, software and firmware updates and nothing has helped. I wish it wasn’t way past the return because I’d spend the extra money to get an LG or Sony or just anything that’s an actual known name brand. Rant… over…
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Gavin,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. This does not sound normal, and is not the experience we expect or want for our customers. This TV typically produces a beautiful picture. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv! For the money it is worth every penny.
I would recommend this to a friendRated 5 out of 5 stars
Merry Christmas to me.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV,great price,functional apps!No regrets here!
I would recommend this to a friendRated 5 out of 5 stars
TCL quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic 75" set. Performs as advertised and reviewed.
I would recommend this to a friendRated 5 out of 5 stars
Purchase TCL
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So so good! Having adjustable legs sales the deal . Need to advertise this .
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 2 out of 5 stars
TCL mini QLED
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv was awesome on picture quality, the speakers blew out on the 4th day and I had to return it.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this definitely does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
75"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the best of the best tv I have ever owned. We truly enjoy it
I would recommend this to a friendRated 1 out of 5 stars
Speaker issues ,TCL doesn’t stand by warranty
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 2 months ago. For 77 year old parents. Had professionally installed - set into shelves. Similar to others. Sound is terrible after 1 month. If you call TCL, they tell you to unplug the TV... let it sit for 15 min. Reboot it. Then plug it back in. which requires my nearly 80 year old parents to take a 75” TV off a wall. 1-2x a day. They’ve been calling TVL for 2 weeks. And getting the run around. I finally stepped in yesterday. Spent almost 2 hours with TCL. They won’t stand by the warranty. They say to keep rebooting. It’s been escalated to TCL HQ. I bought a Sony on amazon last year. Had an issue... amazon sent a new TV the next day, installed it, and took the old one. Don’t waste your money. It’s garbage, and you can’t get your money back after the 14 day Best Buy return period ends.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi EJTC,
We're truly sorry to hear about your experience as this is not normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful service, my first with Best Buy. Two men were very nice
I would recommend this to a friendRated 5 out of 5 stars
Nice TCL
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this brand , absolutely amazing. Definitely recommend
I would recommend this to a friendRated 5 out of 5 stars
TCL Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did my research. The best buy for the buck. *****
I would recommend this to a friendRated 5 out of 5 stars
Tcl
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Easy setup. Great delivery guys. Overall impressed!
I would recommend this to a friendRated 3 out of 5 stars
Panel Lottery
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is okay. Way too many problems with the panel. We’ve had everything from DSE to what looks like failing dimming zones. This is the third set we’ve had.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Mstj,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. This does not sound normal, and is not the experience we expect or want for our customers. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at [email protected] with your contact information and reference this review, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Average
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have yet to see the potential of the micro whatever tech but it is a decent tv
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Talvra,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great All around 4K TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great All around 4K TV minimum Input Lag for Games
I would recommend this to a friend