Customer Ratings & Reviews
- Model:
- 75Q825
- |
- SKU:
- 6377907
Customer reviews
Rating 4.4 out of 5 stars with 299 reviews
(299 customer reviews)Rating by feature
- Picture Quality4.9
Rating 4.9 out of 5 stars
- Sound Quality4.0
Rating 4.0 out of 5 stars
- Brightness4.9
Rating 4.9 out of 5 stars
Customers are saying
Customers have good things to say about the TCL 75" Class 8-Series 4K Mini-LED QLED Dolby Vision HDR Roku Smart TV. They rave about the excellent picture quality, with some saying it's the best TV for the money. Many also appreciate the user-friendly Roku interface and the TV's brightness and easy setup.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Awesome picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s all that I expected after doing my research. It did help that I caught it on sale.
I would recommend this to a friendRated 4 out of 5 stars
Exceptional
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is Amazing and for the prize you can’t go wrong
I would recommend this to a friendRated 5 out of 5 stars
Great TV, great picture, easy to set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Roku is awesome, 1 simple remote, and soundbar volume works with same remote
I would recommend this to a friendRated 5 out of 5 stars
Great item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thinl this is a great television. I like the Roku feature and all the extras
I would recommend this to a friendRated 5 out of 5 stars
Excellent product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've enjoyed this new purchase. It's a great addition to my electronics.
I would recommend this to a friendRated 5 out of 5 stars
Great Value
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this item on sale during Labor Day. Works very well. No issues
I would recommend this to a friendRated 5 out of 5 stars
Best TV ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TCL makes great TVs. The Roku platform in the tv makes it even better!
I would recommend this to a friendRated 5 out of 5 stars
She’s a beauty!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid TV with excellent image quality. Lots of bang for the buck.
I would recommend this to a friendRated 5 out of 5 stars
Excellent quality and fast fast tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.image super goood and fast responses, very friendly menus.
I would recommend this to a friendRated 5 out of 5 stars
Great so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price, fantastic hdr picture and Roku smart system.
I would recommend this to a friendRated 5 out of 5 stars
4k QLED Roku
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At 1799 this is by $2,000 or more the best TV for the money.
I would recommend this to a friendRated 5 out of 5 stars
Best 75 In ch TV
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best TV for this Price Range, and its not even close
I would recommend this to a friendRated 2 out of 5 stars
Turns on and off by itself.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On several occasions, I've been watching a show and the TV turned itself off for no reason. Last night, for the 1st time, the TV turned itself on. This isn't what I expect from a TV that cost close to $2K.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi James,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this definitely does not sound normal for one of our TVs. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
TV crashes frequently
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV was great for the first few weeks until it started crashing when switching modes like from TV to HDMi . TV will lag then will black out and restart. Another problem is when TV cooled down after turning off then you turn it back on the screen has a lot of shakes and it will not go away until the TV heats up.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi ANduy,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Good screen, terrible internet connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The internet connection has to be reconnected every time you turn the tv back on. Gets really annoying having to do this every time. The screen overall is good, but I would not have bought if I would have known about this issue.a Roku Tv has no value if the internet connection is not there
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Nyifan1982,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV as this does not sound normal. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Defective within a week
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought this TV a week ago, and it is already malfunctioning. Whenever I go to open the YoutubeTV app, which I am paying for Live TV on, the TV crashes. Wouldn't recommend buying if this is what others experience as well.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Will,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this definitely does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
FRUSTRATED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is too delicate to have in my house. One hit will ruin the screen and the TV. It cannot be fixed. Best Buy does not have a repair kit. The manufacturer will not fix the TV. The chat people will blow smoke up your and give you hope. When the Geek guy comes by, he will tell you that the TV cannot be fixed. My grandson put a small dimple in the front left hand corner with a whiffle ball by accident. I need some sort of help because this was an expensive TV.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
We’re sorry to hear that you're having issues with your TV. Regrettably, physical damage would not be covered by the manufacturer's warranty. You can visit https://support.tcl.com/us/tclus-tv-warranty-information to find more information on our warranty requirements and limitations. With situations like this, we encourage you to check with the retailer you purchased from to see if they cover this type of issue with the TV. Additionally, if you purchased an extended warranty, you may want to reach out to see if you can file a warranty claim through the extended warranty. Furthermore, if you purchased using a credit card, some credit card companies also provide additional coverage. Hope this helps!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Open box
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was an open box so can’t give a real review but the one I bought had issues that the Geek Squad couldn’t fix
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Distorted Screen
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst TV ever! It might have been a faulty tv but this TV was bad . This TV is so heavy to start with. I was sore for like an entire week from loading and unloading (X2). The distortion on this TV was terrible! For the price $1900 it was defitnely not good! I thought I had photos. I only have videos, because it was crazy how bad the distortion was. I can't uploas videos here.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Gabbs,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Great picture unhinged by huge fault
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I bought this after years of research. Mini led the future? Well let me put it simply... Do not buy this TV. The black levels are so dark in shadows that you cannot see anything in a shadow. Anything remotely dark in color is jet black. Try watching Ozark... You cannot see the actors at all. It was a deal breaker. I had to return it.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Mark,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience as this TV typically produces a beautiful picture with stunning detail, color, and contrast. There are options available to adjust the picture settings to better fit your personal preference. The Options menu on the TV can be accessed by pressing the asterisk (*) button on your remote while watching content. Additionally, expert picture settings can be accessed by downloading the free Roku mobile app on a smartphone or tablet. The Roku mobile app works as a remote and allows you to access additional features like voice search, private listening, expert picture settings, and more. Given the opportunity, we could have looked into this for you and tried to help you better configure the TV to better fir your preferences. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support