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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 249 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are satisfied with the picture quality, color, ease of use, and overall TV quality of the 75" Class Q5-Series 4K UHD HDR PRO+ QLED Smart Fire TV (2024). The TV's size and easy setup are also appreciated, especially considering the price. However, some customers have noted issues with the operating system's responsiveness and occasional delays with the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 249 reviews
  • Cons mentioned:
    Operating system

    Rated 3 out of 5 stars

    Some Audio Issus but great picture for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have three TCL's, two I love (the 65" QM6k mini LED with Google and 65" A300W Nxtvision) but this model albeith it is a cheaper TV has had some issues. Right out of the box, there were issues with the audio having a static sound. I removed the soundbar and firestick (I continue to use firestick even though it is a Fire TV for side loaded apps) and the static stopped for several weeks, but reappeared out of nowhere. I did a master reset and it resolved the problem but does require you reload your setup info. Issue 2 is more of just an annoyance. The OS is just plain sluggish. I installed a new Firestick and set up Firestick remote to operate the TV and soundbar and that seems to have fixed that...........for now. Overall, the visual aspects of the product are hard to beat for the price.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MSchue23,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Excellent Deal! Glad we purchased it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had it about a month, and so far, it's been great. We're not videophiles, so I can't give you a professional review, but for average folks, it's been great being able to read, from across the room, the cell-phone screens that movies/shows now display as part of their plot-lines. The only real complaint we've had is that the time-out is a little too short (about 5 mins, maybe?), that when we put Netflix, etc on pause to answer a phone call or take a nature-break, we lose our place and have to restart the show and re-find where we left off. Other than that, we've been very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Huge Sought After Raffle Item

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this TCL for a Holiday Raffle it to raise funds. The winner was astatic and the TCL 4k QLED was are highest sought after ticket items. The price point was more than fair.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price, the colors are really nice. I recommend tweaking the picture options since some of them can cause some visual noice.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Carlos,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    A+

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought gor my elderly relative, so size was important. Clear picture, crisp sound, yet the remote was still easy to understand.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    TCL 75Q550F tv.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was good. It has features I didn't have before and picture seems to be great. So far I am very pleased with the TCL tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best account

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t be happier. I can honestly say paying for the best plus account was the best financial decision I have ever mad. I wasn’t sure if it would be worth it but it’s paid for itself 10x in only first couple months . Customer service is also supreme. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price good picture would buy another one if needed

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Value for a Big Screen Experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the TCL - 75" Class Q5-Series 4K UHD HDR PRO+ QLED Smart Fire TV from Best Buy, and I am quite impressed with its performance. The picture quality is outstanding, especially for the price. The design is sleek and modern. Yes, I would recommend this TV to anyone looking for a budget-friendly 75-inch TV with solid performance. Additionally, my interaction with the Best Buy team was awesome. I appreciate their customer friendly culture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TCL Smart TVs deliver excellent performance for the cost. While they may not match premium brands in every aspect, they provide great picture quality, reliable smart features, and solid build quality, making them a smart and practical purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Family fun!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this product it very eazy to use and quality is great we love it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television boasts exceptional picture quality, excellent value, and user-friendly features. I wholeheartedly endorse it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV at a great price. pictures sharp colors are accurate. I’d buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Can't beat the value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value. I am completely amazed at the picture quality and the sound. Getting the TV through Best Buy was the perfect decision.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The view of my new television

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice television TLC have somr good televisions. The quality is nice too . The pictures show really nice on my television too. The good thing about it is free shipping too . It don’t even take long for them to delivered your products either . Its like you are at the movie theater too . Best buy have great sales on alot of items .

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A LOT of TV for the money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not the “highest end” tv or one with all the coolest todays tech, but this TV punches way above its price tag. Even in the store side by side comparisons, in this price range, this picture wins. If you’re looking for a great TV in this catagory, you definatley wont be disapointed with this one.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for a great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, these TVs are great for the price. I was a bit hesitant for the Fire TV functionality since I prefer the Google or Roku setup, but aside from some minor differences and the insistence of Alexa, this works well. The picture quality is good and the response time is clean without artifacts. Overall, I definitely recommend these!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its Very large, it has .excellent colors and display

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for the price. Really happy with the picture and sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    crystal clear picture !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wow - i am blown away - this picture is crystal clear and cannot believe how awesome it its! i have several Sony high end XBR's and two LG C1's for most of my main living areas (yes, i have panels everywhere lol) and this TV is just as good IMO... have on my patio above fireplace and again ... WOW!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JJcruzzz,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

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