Customer Ratings & Reviews
- Model:
- 75Q651G
- |
- SKU:
- 6579448
Customer reviews
Rating 4.7 out of 5 stars with 429 reviews
(429 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers appreciate the excellent picture quality, vibrant color, and smooth refresh rate of the 75" Class Q6-Series 4K UHD HDR QLED Smart Google TV (2024). The TV is also praised for its ease of setup and great value. However, a few customers have noted some responsiveness issues with the menu system.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Sound quality not as good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound was not what i expected could have been better due to size.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi PabloG,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Not happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to rent a truck 4 times to pick up and deliver 2 different TCL tvs because of the original purchase and a return because both were shattered in the box. Not happy.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Michael,
Thank you for taking the time to provide your feedback. We are truly sorry that your TV arrived damaged. All of our TVs and packaging are designed to withstand the rigors of shipping, but sometimes things happen that are out of our control. We take great measures to ensure that the TVs we send out are in great working condition. If you get a replacement and need any further help, we would be more than happy to work with you. Simply reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. We look forward to helping you get started!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Bait and switch tactics by salesman
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product's okay probably going to return it it was bought under false pretenses. Salesman promise me a $70 promotion to open up Citibank Best buy card. Lie, there was no such promotion they only did it to get me to buy the TV thinking that would be lower than Walmarts.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JAYH,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience with the retailer. If you need any assistance with the TV itself, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Stay away
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy , had for not even a year and the screen separated . Called TCL and they said they don't cover that .
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Cml77,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you and review your case to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its less than one year and my TCL start giving problems some time changes weird color , some time automatically off and start again
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi AjitS,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Worst TV I’ve owned
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst tv I’ve ever owned. It’s slow and rarely works properly. Don’t waste the money.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi CooperC,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Terrible
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tvs Backlight broke 1 month into ownership! TCL North America was Zero help. They sent out a tech to fix it and the guy was clueless. Spend the extra money and buy a Samsung.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi ZacharyM,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Former Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst experience ever. Failed delivery, failed pickup and we cancelled our purchase. There should be documentation in my account and apparently my first review was ignored. I will canceling our Best Buy Card as soon as I make sure my credit will be dinged.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi RussB,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience concerning your order. For further assistance, you would want to contact the retailer’s customer support as they would be the best equipped to assist you with concerns regarding your order.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
75" TCL TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never owned this brand TV... Sleek & lightweight with great quality sound and picture
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality. I just wanted a normal tv woth good quality. This is is. Price is good
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Good tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has a great picture i wish it had Roque instead of Google but ita still a good tv.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a Really nice TV. Great quality! We love it!
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Buy this TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, great picture and user friendly! Definitely buy this TV.
I would recommend this to a friend Rated 5 out of 5 stars
Good product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer and also the 2 installer came to install in my house are very professional and knowledgeable
I would recommend this to a friend- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Electronic Head
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV for the price, good picture, sound and easy to setup.
I would recommend this to a friend Rated 5 out of 5 stars
Tv Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The item works well some slight problems with the top of the tv but think I figured it all out
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
75Q651G
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality TV Fast delivery, good packaging, and completed the Google TV setup quickly after power it on. The effect of playing Dolby Vision movies is amazing. The bass and surround sound bring me into the movie scene. The picture quality is also very good.This is an amazing TV！
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi FrankZ,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for a great price. Lots of fun features. Easy access to all of the TV and movie apps as well.
I would recommend this to a friendRated 5 out of 5 stars
75” tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv and great service (free delivery) and on time!
I would recommend this to a friendRated 5 out of 5 stars
Great service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service. Salesman was super patient with all the questions we had and with showing us all the different tv options
I would recommend this to a friend