Customer Ratings & Reviews
- Model:
- 75QM850G
- |
- SKU:
- 6538127
Customer reviews
Rating 4.6 out of 5 stars with 294 reviews
(294 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers find value in the 75" Class QM8 Q-Class Mini-LED QLED 4K HDR Smart TV's exceptional picture quality, brightness, and deep black levels, resulting in a highly immersive viewing experience. The Google TV platform is praised for its ease of use and speed. While some users noted limitations in upscaling lower-resolution content, the overall consensus points to a positive experience.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 1 out of 5 stars
Bad software, bad user experience
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The software experience is not good. Expect constant bug encounters requiring tv restarts, arc device restarts, audio assignment switching, and sometimes random infinite volume increases. The picture quality itself is really good though. You would think this would be fine for a compromise, but it’s certainly a bad compromise. It’s just a disappointment every time we turn on the TV.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi BoogieBear,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Do your homework...not a fan
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's okay....should have held out for a better TV and stuck with my Samsungs. I was sold on the color in the showroom...have yet to experience the same levels at home. The OS is super difficult to coordinate on my network. Won't buy this brand again.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi AMBuik,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Its ok
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google ui is ok it is a resource hog....... it weights down the hardware performance. Definatly a 4 star if it used the old tcl roku ui.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi TimC,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
DO NOT BUY AT BEST BUY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I order this tv on the 18th of December 2024 with the help of a best buy sales associate over the phone. I have my receipt to prove the purchase. A month later and i am still waiting for even a shipment date. Best buys representatives have agreed that there was an issue with best buy systems and now the tv is out of stock. Associates and managers have been less than helpful for the 15+ hours i have spent on the phone with them. They have offered 0 realistic solutions despite admitting fault. I would recommend that any potential best buy customers shop anywhere else. All i want is the tv a purchased and they refuse to honor their sale.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi DylanN,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience concerning the shipping and delivery of your product. For further assistance, you would want to contact the retailer’s customer support as they would be the best equipped to assist you with concerns regarding your order. Once your receive your TV, if you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Best Buy Poor Customer Service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm giving BB ONE STAR BECAUSE THEY TOLD ME IT WAS FREE DELIVERY SEVERAL TIMES AND THEY REFUSED TO DELIVER. I ASKED IF THEY WOULD DISCOUNT THE ITEM TO COMPENSATE ME FOR HAVING TO RENT A TRUCK TO PICK IT UP. NOT EVEN A GIFT CARD. I CANCELLED THE SALE AND GOT IT ON AMAZON CHEAPER WITH WHITE GLOVE DELIVERY INCLUDED. CUSTOMER SERVICE IS WHAT BEST BUY AND OTHER BIG BOX STORES HAVE TO COMPLETE ON WITH AMAZON IF THEY WANT TO STAY IN BUSINESS. UNFORTUNATELY IT WAS NON EXISTENT AND THEY LOST A CUSTOMER. MY RATING BELOW IS FOR THE ITEM ONLY.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi LeoC,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far. If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Brandon A
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to like this TV however the second time I turned it on there were significant picture glitches. It went right back to the store and was exchanged for an OLED, hopefully I’ll have better luck with that.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi BrandonA,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Tcl was great till The major lag and freezing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this tv for 1.5 months already having issues with the tv software and freezing issue. Ended up exchanging this.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi AAJ1989,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Poor Video Processing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV causes horrible soap opera effect, video tearing and banding with every TV setting except Dolby Vision Dark.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi anon,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Brightness, Picture qualityCons mentioned:Upscaling
Rated 5 out of 5 stars
Almost perfect tv!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.An amazing game gaming tv! It has a game bar menu that has live fps lets you know if vrr and other options! This tv is quick at for navigation and loading! Sound is pretty good has a built in subwoofer! This tv is very very bright and i keep picture at 30 percent brightness. Recommended if you dont watch low res content not the best at upscaling low res. Remote is backlit and simple! Has free chanels that using the tv plus button on remote. You will not get a better tv between $1,000 to $2,000 at regular price.
I would recommend this to a friendBrand response from TCLExpert
Posted .Thank you for taking the time to provide your thoughtful review. We are pleased to hear that you are enjoying your TV thus far. Hopefully you are able to take your viewing and gaming experience to the next level with your new TCL TV. Enjoy! Brandon TCL Customer Support
Rated 1 out of 5 stars
Broke within hours.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke within a few hours of turning it on. They did return it just fine.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi MattJ,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Wow
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic TV. Mostly used for streaming the usual services. Used for a little bit of casual next Gen gaming with very little input lag. Little bit of screen jutter, but tolerable considering the size, price, and picture quality. If sound is really important to you, you’ll want a soundbar and sub 100%.
I would recommend this to a friend - Pros mentioned:Brightness, Picture quality
Rated 5 out of 5 stars
New tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality and the color is amazing. The sound is awesome, its like being in the theaters. Great size for a medium size room.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi PatrickM,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Brightness
Rated 5 out of 5 stars
Great buy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 75" OLED television offers an immersive viewing experience with vibrant colors, deep blacks, and excellent contrast. Its sleek design and thin profile enhance any living space, while the 4K resolution delivers sharp and detailed images. The wide viewing angles ensure a great picture from any seat in the room. However, the price point may be a consideration for some, but the impressive display quality justifies the investment for avid entertainment enthusiasts.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi MariaS,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Brightness
Rated 4 out of 5 stars
TCL 75 QM8
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for price. Huge brightness. HDR 10 performance awesome. One of few 75’s with center stand - a requirement for me.For me built-in sound is boomy and dialog is indistinct. Negative: analog audio only from a headphone out. No TCL audio enhancement features on that output — have older AV receiver . Also powering up TV from cable box or Roku remote doesn’t always select desired source. Have to manually select input with TCL remote. I suppose it’s all better if you use latest AV receiver/sound bar with eARC HDMI
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi SteveW2023,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best tv ever!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv ever you wouldn’t be able to tell it wasn’t a oled!! Just amazed is all I can say about this tv! If you are looking at the tcl 75 inch 6 series,skip it get this one !! Night and day difference! Just phenomenal !!!
I would recommend this to a friend - Pros mentioned:Black levels
Rated 5 out of 5 stars
95% OLED
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I went from a LG 65 OLED B6 to this because the burnin on the tv was just getting too much. I picked this tv up used for $600 and it's worth every penny. Great blacks, crisp whites. etc. Sound isn't as good as it was on the OLED but everything else is fantastic.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Mazg,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Brightness, Picture quality
Rated 5 out of 5 stars
Tv review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, resolution and brightness are terrific!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL 75 inch TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sales representative at the oak patk mall store explained the features on the TVs on didplsy very well. I settled for this amazing product. Good picture quality and the features easy to set up!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi MannieG,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Brightness
Rated 5 out of 5 stars
Gorgeous
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can see TCL really working hard to improve their TVs year by year. This QM8 is so stuning with the brightness and true color. It’s such a big surprise this time. Loving it!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good television looks good picture quality great hope it last should’ve waited for Black Friday but I got a better discount but happy anyway
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi AbundioT,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support