Customer Ratings & Reviews
- Model:
- 75QM850G
- |
- SKU:
- 6538127
Customer reviews
Rating 4.6 out of 5 stars with 294 reviews
(294 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers find value in the 75" Class QM8 Q-Class Mini-LED QLED 4K HDR Smart TV's exceptional picture quality, brightness, and deep black levels, resulting in a highly immersive viewing experience. The Google TV platform is praised for its ease of use and speed. While some users noted limitations in upscaling lower-resolution content, the overall consensus points to a positive experience.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Price
Rated 5 out of 5 stars
Buy one!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome tv at a great price. Overall experience buying from Best Buy was wonderful. Highly recommend!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JMDAMD,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely awesome! Beautiful picture and quality is outstanding! You won’t be disappointed. Definitely recommend!!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Nice Big Screen TV, Delivery wasn't so great.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV is excellent. The delivery was delayed one week and was not told until I called up the day of delivery and found out it could not be delivered when arranged but would be a week later. Not happy about that but it was delivered and set up. An extra charge but worth it.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. Very happy with this purchase. Would recommend this tv
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Orlando,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Brightness
Rated 5 out of 5 stars
Great tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really great tv nice vivid colors and the brightness is amazing.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi ChristopherM,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I lost both my legs in Nam and this beauty darn near made me happy that i cant walk.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Build Quality , Great Picture Definitely a Great Buy !!!!!! 100% Recommended
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi MayraB,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Fair
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had the tv for two months- it's okay. My main gripe is that I can't use Dolby Vision. On Dolby Dark or Bright, it muddles the blacks too much- dark scenes from The Witcher and Obi-Wan are a splotchy pool of undefined blackness. Dolby IQ helps, but on IQ there is no way to turn off the Soap Opera effect. I bought a Roku stick to stream everything in HDR, which helps a lot, but sad to have to do this to a new "flagship" TV. I would return it if I were still in the Best Buy Return window.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi TylerK,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Transition apps from ROKU to GOOGLE OS
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.People are hating the GOOGLE TV interface especially if your used to the ROKU OS and all your apps are set up in ROKU. You might consider buying the ROKU stick and save yourself the headache of setting up and learning new OS.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi RichardW,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, working as expected. Nice gaming mode. Brightness is a bit high but I have sensitive eyes.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very bright and clear picture. Worth it and better than other brands.
I would recommend this to a friendRated 5 out of 5 stars
Beautiful tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Colors are amazing and the gaming features are the best you can get
I would recommend this to a friendRated 3 out of 5 stars
Plan on spending $200 more
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV was delivered with some damage on the box. Since I did not purchase "installation" they would not wait for me to open the box t see if the TV was damaged. The TV was damaged. The replacement was delivered 2 days later, but I had to pay $200 for them to take it out of the box.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We are truly sorry that your TV arrived damaged. All of our TVs and packing are designed to withstand the rigors of shipping, but sometimes things happen that are out of our control. We take great measures to ensure that the TVs we send out are in great working condition. It is great to see that you are already in the process of getting a replacement unit. If you run into any trouble or need any sort of further assistance, we would be more than happy to help! Simply reach out to us at tclsocial@tcl.com with your contact information, and reference this review. Furthermore, if you receive your replacement unit and would like help setting up your TV, we would be more than happy to walk you through the process. We look forward to helping you get started!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Did not receive my price match as promised
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV but,Best buy do not always honor the price match. I have been getting the runaround and still hasn't received my price match . I will never buy another TV from Best buy again I have always been a loyal customer to Best buy, but this is unforgivable
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi NadiaF,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far. If you need any assistance with the TV itself, please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support