Customer Ratings & Reviews
- Model:
- 75S551G
- |
- SKU:
- 6579463
Customer reviews
Rating 4.6 out of 5 stars with 223 reviews
(223 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the adequate picture quality and ease of use associated with the 75" Class S5-Series 4K UHD HDR LED Smart Google TV (2024). Many find it to be an excellent value, with a great design featuring a super-thin bezel. The TV is also lightweight and easy to set up, with awesome and beautiful color and HDR.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice smart TV fairy smooth, and you actually get what you pay for
I would recommend this to a friendRated 3 out of 5 stars
Good overall for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TCL TV had almost everything it needed. Not the brightest image but for that price the movie feature made it worth it. Unfortunately I had to return it due to sound issues, sometimes I could hear the voices double, like an echo. I don't know if was bad luck or this tv model has the terrible sound. If you want lower quality with a lot of features it's definitely worth the price.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi GabrielA,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 2 out of 5 stars
Very good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is overall pretty solid for the price. Would buy again
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi bammer,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Must Buy TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better TV . . . . Better Price . . . . . BEST BUY!
I would recommend this to a friendRated 5 out of 5 stars
Great employees
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. The workers were very helpful in choosing this TV
I would recommend this to a friendRated 5 out of 5 stars
I love Best buy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really got excellent service from Best buy and I love my TV set and my washer and dryer.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JamesR,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
TCL
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV works very well and the sound system is very clear
I would recommend this to a friendRated 5 out of 5 stars
Tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product i like that And warranty is well
I would recommend this to a friendRated 4 out of 5 stars
M
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with tv, but waiting for DTV upgrade to end our need for 3 remotes
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
TCL
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my living room and stayed within budget
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Richshell,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Overall great, but sound went out
|Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV was great other than the fact that the sound went out.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Costa,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Tv is black screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after two months…………………………………..;;;;;;;;;…;;,
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi SonnyW,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Worse decision ever.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been trying to contact them for months on not receiving my tv. And I tried to get a refund, I keep getting the run around.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi TajaM,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience concerning the shipping and delivery of your product. For further assistance, you would want to contact the retailer’s customer support as they would be the best equipped to assist you with concerns regarding your order.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Picture is very laggy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for but unfortunately this tv should cost about 200 bucks because the picture lag is that bad.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Livinglikelarry,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Credit
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My payments is well over the amount due. And my available credit keeps dropping. When i pay off my account. I will be closing it.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi LansonC,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience concerning your credit card. For further assistance, you would want to contact the credit card's customer support as they would be the best equipped to assist you with concerns regarding your order.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Horrible tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible tv, the screen started to peel away and getting wors
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi DamianG,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
JUST MY OPINION
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THE TV IS AN AMAZING QUALITY.. I WOULD WITH OUT A DOUBT RECOMMEND THIS TO ANYONE WILLING TO MAKE A PURCHASE ON AN OUTSTANDING TV..
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great TV for a great price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is great. The initial set up to our accounts were a little difficult. Other than that everything is good. Really like the size of the TV
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Awesome purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture for the money. Love the google menu and rhe talk remote. I love this tv
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Tracyd,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Stunning Picture !
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this Tv for $499 and quality is Great! I didnt second guess the brand or the price, trully a best buy.
I would recommend this to a friend



















