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Customer Ratings & Reviews

Your price for this item is $599.99
The comparable value price is $1,199.99

Customer reviews

Rating 4.6 out of 5 stars with 135 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the 85" Class Q5-Series 4K UHD HDR PRO+ QLED Smart Fire TV (2024) for its excellent picture quality and large screen size. Many find the TV easy to use, praising the Fire TV interface. The color quality is also a highlight for some, and a few appreciate the TV's price and surprisingly light weight for its size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 135 reviews
  • Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Got it on a great deal. Looks like having 4k is an option that needs to be purchased?

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Tv size

    Rated 5 out of 5 stars

    TCL 85 inches FireTv OS

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good 85" TV, best value for the money at Bestbuy. Good picture, bright, not a heavy tv for the size, FireTv OS with Silk browser and all streaming apps available to download free, games also. Works good with gaming consoles. Easy to use remote control with Alexa voice included. Fast shorcut buttons for Netflix, Disney+, TCLtv, Amazon music, Prime Video and apps. Only inconvenient is the back button being close to volume up and in my opinion it's a design flaw.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Good but mounting issues and harmony hub issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Price for a 85" QLED TV with Amazon Fire TV OS which is best for my purposes. The OS is very slow at times. I have a Roku connected to get over that issue which has been working well for years now. Any OS that comes inbuilt is slow for some reason always. This TV has issues connecting with my Harmony HUB which makes it hard to use all my devices with one remote. I used Fire TV as a remote for config but I cant use the input source switch in harmony due to that and cant configure inputs with this tv on harmony. So thats a bummer, now I have to use multiple remotes like the olden days. The VESA mount was on the lower end of the TV because of which I cant push the TV all the way back to the mantle top on my mantle mount due to it touching the ceiling when pushed up. Have to buy an adapter to shift the VESA mount slots so that it works well for me. (dont know how much I will end up spending to make it look good on teh mantle mount.) The protection taps is stuck too tight on the screen which makes me feel uncomfortable to remove it as it feels like the screen will spoil if I pull too hard. Other than that the clarity is great and sound is great for regular watch. I dont miss the 120hz that this TV is lacking due to my audience and shows that are not demanding enough.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ReeteshY,

      Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use, Picture quality, Tv size

    Rated 5 out of 5 stars

    Great picture, easy to use!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These TCL smart TVs are the best value for your money available on thr market. Super solid picture quality and very easy to use. Love that they offer both Roku and Google TV options so you can stick with your preferred ecosystem. Great tbs without breaking the bank!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price, Tv size

    Rated 5 out of 5 stars

    TCL 85" TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Picture and a HUGE TV at an affordable Price !

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MikeZ,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Color, Ease of use, Picture quality

    Rated 5 out of 5 stars

    TCL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this tv. Colors are amazing, sounds great. Easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Solid massive screen for a low price.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid entry for the price. I wanted to upgrade to a bigger screen without breaking the bank and this fit the bill. The first TV arrived damaged and kudos to Best Buy for doing a really quick replacement. The picture quality is good and the viewing angle is better than I'd expected. Fairly weak speakers, but that's to be expected and I paired with a soundbar. One of the reasons I picked this model was for the Fire TV interface, which I find easier to navigate than the Google TV interface - it's easy to add apps and find them, it's easy to search, and the hot buttons on the remote for quick access to common apps are a nice feature. One note - the mounting hole pattern for this model is such that the screw holes are on the bottom quarter of the TV - if you wall mount, you're going to want to put the wall mount lower on the wall than you think you do, because the majority of the TV will be above the wall mount - measure three times and double-check yourself before you start drilling into the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL 85-Inch Smart TV Review Overview

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TCL 85-Inch Smart TV is a fantastic choice for those looking for a big-screen experience without breaking the bank. Known for its competitive pricing and solid performance, this TV delivers excellent picture quality, smart features, and a user-friendly interface. With its sleek, modern design and slim bezels, the TCL 85-inch TV looks premium and fits well in any living room or home theater setup. Despite its large size, it maintains a relatively lightweight build, making installation easier compared to some competitors. The TCL 85-Inch Smart TV is a great choice for those wanting a big-screen experience at a reasonable price. With solid picture quality, smart features, and gaming capabilities, it competes well with premium brands at a fraction of the cost. While the built-in audio isn’t the best, adding a soundbar easily solves that issue. ⭐ Rating: 4.5/5 – Excellent value for money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good 85" TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. That being said you get what you pay for. The TV has a serious lag when selecting any kind of options for settings, apps etc. Once a show is playing it's fine, but it takes a long time for the TV to think and catch up. If you don't want to deal with the lag, find an option with a 120-240hz refresh rate. This one only has 60hz. Also, the sound is all over the place. I have to mute the commercials because they are super loud compared to everything else. It's not the apps, because my other older TVs do not do this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    True Review for TCL 85" Class Q5 Series 4K QLED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price, but the user interface needs improvement. Plenty times, very slow start up, and slow response time. Multiple times it does not detect my HDMI that is connected, and I had to reset the TV. These small problems should not be encountered for a brand new tv.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bang for your buck

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been let down a few times by "budget tvs" the first time i turned them on. Immediately seeing the promises on the box were halfhearted. Completely opposite experience with this TCL. I wasnt familiar with the brand, and after 5-10 minutes of setup I queued up an episode of Dr. Who and was immediately blown away. I paused the show to write this review. I havent tried any gaming yet, but im looking forward to the "game master" picture setting. 6 stars. Keep up the good work TCL. If you are on the fence about this, the only reason not to get this would be if you can afford a top of the line screen. The TCL looks great, sounds great, and will save you money,

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear quality, sound is great. No issues and great for game nights.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    TCL 85”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this TV and have been using it for two weeks now. The picture quality is good but not the best. The refresh rate is low but for a budget friendly 85” smart TV you’re definitely gonna get good bang for your buck.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me load into my truck. And the picture is great! Going from 55" to this is a game changer! Also super light. Easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Tv size

    Rated 5 out of 5 stars

    Nice QLED and Lighter than similar TVs

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV and really light for the size. I wish it was Google TV. But Fire TV will do for now.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture & quality, good sound, alexa remote hears well

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi SusyR,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    TCL 85” TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! Perfect size for our living room. Good price for the size of the TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Big as heck

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big as heck tv. But we love it. It was very light weight for how large of tv it is

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Good TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. Very easy to set up and log into streaming accounts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Marvelous picture quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marvelous picture quality! The game is like it's IN my family room! My old TV was almost 20 yrs old... LCD...not even a LED. It was definitely time...and this 85" TCL was a great voice.

    I would recommend this to a friend