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Customer Ratings & Reviews

$749.99
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Comp. Value: $1,199.99

Customer reviews

Rating 4.6 out of 5 stars with 135 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are pleased with the 85" Class Q5K Series 4K UHD QLED LED Smart Google TV (2025)'s picture quality, with many noting that it is really nice. The size of the TV is also a positive point for customers, with some mentioning that the size is perfect for their needs. There were no negative aspects mentioned about this product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-135 of 135 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Recommended for a happy time

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family is very happy with this television. It has great quality and a great price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV - casting via Apple Play seems hard but perhaps I am doing something wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a bargain for a 85" T.V. Very satisfied with this purchase

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Racist delivery driver

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iam African American and was called every racial slur from Best Buy delivery drivers.the first delivery was smooth but was super disappointed when we took it out of the box the entire Right side was broken . A week later the. New one arrived and I was told by the customer service lady when the new tv arrive make sure the delivery driver takes it out and plugs it in before they leave.request they do that and that’s when I was called every name but what my parents named me .i wouldn’t recommend any one to buy from best buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nope not again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 2 of these TCL TVs, and both times I received them, the screens were messed up. What a waste. I ended up getting another brand. I will never get a TCL again if I can help it. It is definitely about personal choice, but I had a bad experience with this tv so nope not again.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi camerawoman,

      Thank you for taking the time to provide your feedback. We are truly sorry that your TV arrived damaged. All of our TVs and packaging are designed to withstand the rigors of shipping, but sometimes things happen that are out of our control. We take great measures to ensure that the TVs we send out are in great working condition. In cases like this, we recommend you contact your retailer as soon as possible as they are best equipped to help you. If you get a replacement and need any further help, we would be more than happy to work with you. Simply reach out to us at [email protected] with your contact information and a description of what you need help with. We look forward to helping you get started!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Crappy tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was broken and got absolutely no help from either Best Buy or tcl. Customer service sucks

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi BobW,

      Thank you for taking the time to provide your feedback. We are truly sorry that your TV arrived damaged. All of our TVs and packaging are designed to withstand the rigors of shipping, but sometimes things happen that are out of our control. We take great measures to ensure that the TVs we send out are in great working condition. In cases like this, we recommend you contact your retailer as soon as possible as they are best equipped to help you. If you get a replacement and need any further help, we would be more than happy to work with you. Simply reach out to us at [email protected] with your contact information and a description of what you need help with. We look forward to helping you get started!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    TCL THE BEST

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this 85 inch TCL for about a month. It was delivered by two strong young men. It was securely boxed and delivered on time. The delivery man called me about 45 minutes before my appointment to inform me he would be at my home at a specific time and they were. I've enjoyed the big screen, the beautiful picture color. I now have my own home theater. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect size TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently purchased this 85" TCL QLED TV from Best Buy and couldn’t be happier with it. The picture quality is excellent—very sharp, vibrant colors, and great contrast, especially for movies and sports. The QLED display really stands out and looks fantastic even in a well-lit living room. The sound quality was a pleasant surprise. For a TV this size, the built-in speakers are clear and full enough that we don’t feel an immediate need for a soundbar. The 85" size is perfect for a living room—it feels immersive without being overwhelming. Setup was easy, and everything worked smoothly right out of the box. Overall, this is a great value for the size and performance. Highly recommend if you’re looking for a big-screen TV with excellent picture and solid sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 85

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google TV interface is far better than Fire TV interface. Good response and picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Solid

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid, that's it, it was solid. Very solid, the most solid even.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    large, light weighted TV with excellent quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is 10 inch larger than my previous TV and 50% lighter. Picture quality and sound are both great. Start up is faster and operation is smooth. Overall great experience.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time TCL owner. Great picture. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely an amazing tv I love it very big screen great price for a second tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality! Remote is sleek and easy to navigate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JR helped me purchase this tv, and I haven’t stopped using it since I got it!

    I would recommend this to a friend
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