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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 368 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the TCL-85" Class Q6 Q-Class 4K QLED HDR Smart TV with Google TV (2023) for its exceptional picture quality, affordable price, and large screen size. They appreciate the ease of setup and the integration of Google TV. However, some users have expressed concerns about the TV's slow performance, occasional freezing, and the remote control's responsiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 368 reviews
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. I really enjoyed it and serves its purpose greatly

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi AlineA,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Happy happy TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy on my TV purchase. Will recommend getting it from Best Buy

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi SaturninoA,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    Disappointed but oh well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I expected. I was advised the TV I picked was compatible with my phone for casting.... It's not but other than that it's a good TV

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi tinaS,

      Thank you for taking the time to provide your feedback. Our TCL TVs featuring Google TV come with Chromecast built-in. Casting to your TV is a simple way to enjoy photos, videos, music, and other content on the big screen. You can watch entertainment from a laptop, tablet, mobile, or other compatible device device. If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases I have ever made, im so happy

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    TCL 85'ich

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv look good but keep freezing. It will just hang up.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi kodi4ever,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Tv size

    Rated 1 out of 5 stars

    Big FOR NOTHING

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display is ok. The tv size looks great yet the features are so limited I’ll be returning this product. CAN NOT CAST to the tv b/c this model is the one before that installed this feature. B/c google is the processor, many apps aren’t available for download as with my roku tv’s.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Skay,

      Thank you for taking the time to provide your feedback. Our TCL TVs featuring Google TV come with Chromecast built-in. Casting to your TV is a simple way to enjoy photos, videos, music, and other content on the big screen. You can watch entertainment from a laptop, tablet, mobile, or other compatible device device. Additionally, this TV features a Google TV operating system with access to 5,000+ apps with over 500,000 TV shows and movies available through the App Store. If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Worst TV Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV purchase has been disappointing. The TV is frustratingly slow when opening apps, often taking up to 2 minutes. I consistently encounter issues trying to open apps like Amazon and Netflix; they frequently error out. It seems you truly get what you pay for, and the low price for an 85-inch TV under $1000 reflects its cheap and poor-quality construction.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Maddog,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    TCL is not as good as I thought it would

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time trying it TCL TV and it'll be my last. The Google TV operating system is ridiculously slow on this TV compared to my old Chromecast with Google TV. There's no way the processor on a TV in 2024 should be worse than that little dongle that I've had for years. Then today for about 15 minutes, every single app that I've used has had problems displaying video and a static bar on the bottom.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JoshF,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    An Entertainment Marvel: TCL 85" QLED with Google

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this remarkable TCL 85" TV from the Compton location, and I couldn't be more thrilled with my purchase. The entire experience was seamless, with the TV arriving on time, courtesy of the Geek Squad. While this TV boasts a plethora of features, I want to shine a spotlight on two aspects that have made it a standout addition to my entertainment setup: the Smart Platform, Google TV, and the impressive sound quality. Smart Platform: Google TV - A Seamless Entertainment Hub One of the standout features of this TV is the Smart Platform, Google TV. This platform's integration has made my viewing experience incredibly convenient. I can access a wide array of apps and content from the Google ecosystem, all from the comfort of my couch. What's truly impressive is the TV's compatibility with both Amazon Alexa and Google Assistant. With voice commands, I have a hands-free experience, minimizing the need to fumble with the remote. This is a game-changer for me, and I absolutely love it. Furthermore, the option to create a dedicated Google account for this TV or link my existing one ensures that I can seamlessly pick up where I left off with YouTube videos. This was a huge selling point for my family, as we're avid YouTube watchers. It's a feature that has greatly enhanced our viewing experience and was a key factor in our decision to purchase this TV. Remote Control Convenience and User-Friendly Interface The remote control that comes with this TV is a breeze to use. The quick access buttons for favorite streaming services like Netflix and Prime Video are a godsend. It's incredibly convenient to press a button and dive right into our favorite shows and movies. The only minor gripe I have is the proximity of the back button to the volume control. Occasionally, we inadvertently hit the back button when trying to adjust the volume. While this can be a tad annoying, it's not a major issue. Once you become accustomed to the remote's layout, finding what you need becomes a breeze. Impressive Sound Quality - A Surprising Delight The sound quality of this TV exceeded our expectations. It delivers a near-surround sound experience, which is a pleasant surprise. Sound quality is important to us, and even though we have a separate surround sound system, we often find ourselves tired of adjusting it. Having exceptional sound quality built into this television was a huge bonus and was yet another feature that convinced us to choose this TV. Overall Satisfaction - A Worthy Investment In summary, I have no complaints about this TV. It has proven to be the best investment we've made this year. The outstanding customer service provided by Best Buy, particularly the Geek Squad, throughout the entire purchasing and installation process was top-notch. They were professional, took the time to address our questions, and ensured our satisfaction. Best Buy and the Geek Squad in Compton certainly know how to take care of their customers. If you're in the market for a TV that offers a seamless and user-friendly entertainment experience, along with surprisingly excellent sound quality, the TCL 85" Class Q6 QLED HDR Smart TV with Google TV is a superb choice. It's been a game-changer for our home entertainment setup, and I couldn't be happier with our purchase.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi CSanders,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Arrived damaged

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived broken, had tu buy another one and spent more than what I had budgeted

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi cdlc0515,

      Thank you for taking the time to provide your feedback. We are truly sorry that your TV arrived damaged. All of our TVs and packaging are designed to withstand the rigors of shipping, but sometimes things happen that are out of our control. We take great measures to ensure that the TVs we send out are in great working condition. In cases like this, we recommend you contact your retailer as soon as possible as they are the best equipped to help you. If you get a replacement and need any further help, we would be more than happy to work with you. Simply reach out to us at [email protected] with your contact information and a description of what you need help with. We look forward to helping you get started!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Get It!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV!!! The picture is insane! I could not beat the price. I'm using a TCL sound bar set I had from a random Black Friday sale and it made the sound even better. I was skeptical, but this turned out to be an awesome purchase. The google interface is pretty great too. Used it a lot before adding an Apple device, but really would have been fine with just using Google.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Aarris,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the TCL 85-inch TV, and overall, I’m very impressed with what I got for the price. For such a large screen, this TV offers excellent value without breaking the bank. The picture quality is fantastic, especially when watching 4K content. The colors are vibrant, and the contrast is solid—HDR content really pops, and I can notice the difference when watching Dolby Vision movies.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    TCL 85" Class Q6 4K QLED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent middle of the road TV. The pricing was competitive, and it's a good bang for the buck based on the size/dimensions. The display is bright, 4K UHD is a plus (1080P looks silly on this) and it has Google TV vs. ROKU. My PS5 works seamlessly with this...so far no complaints. My only gripes are the input changes are a little delayed, and when you power up the TV - it defaults to Google TV vs. the last input e.g. your cable provider. Do not lose your TCL Remote or you will be stranded! My two cents...

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ChristopherC,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Tv size

    Rated 5 out of 5 stars

    85inch banger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t upgraded my tv since I moved out to Washington from Massachusetts as my old tv wouldn’t fit in the car when I drove cross country I was forced to only bring my older 46 inch tv and sell the one that diddnt fit in my car before I moved out here. The tv quality is really good and at first I was skeptical of purchasing something that wasn’t lg Sony or Samsung. I am now glad that I went with this model as it is a google owned company and high quality TV. This TV has greatly improved my viewing experience of my favorite animes and other shows!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Nick0barrett,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Not the best, but worth the sale price.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice QLED TV for the price. Remote is ok, but would have liked something a little more substantial. It seems like some lag from it when you hit a button to when the tv makes the change. My other TCL TVs don’t have that issue. I have a sound bar, but speakers were decent. I wouldn’t pay full price for the tv if I was still in the market for one. I haven’t really viewed much 4K content on it yet. The tv replaced a 4 year old 75 inch LG. I’ll update my review down the road if I feel my opinion has changed.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Me29456,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Phenomenal picture and TV.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When shopping for an 85 inch TV, I had to stay within my budget and originally wanted a Samsung TV. But after reading countless reviews from consumers and technical websites (for hours and hours), the 85 inch Samsungs in my price range couldn't compete with this TCL TV in terms of picture, gaming ability, viewing angle, blackness level and some others things important to me. I was skeptical before the purchase though because Samsung has been making TVs for so much longer. But TCL was recently made "Official TV of the NFL", LOL, so that helped a bit. I putchased and mounted this thing and it is a thing of beauty. Phenomenal picture, gaming is great on it, sports look incredible on it and i couldn't be happier. I cant comment on the sound this puts out though because I have mine set up on a phenomenal quality surround sound system. But the picture can't be beat unless ur spending way, way more than I wanted to spend on a TV. If this is in your budget, dont hesitate. It can compete with all the big names. And I love that it is a Google TV and all the apps that come with it. There's also Google TV, something that I never even heard of- u can watch all kinds of channels on there. Love this TV and highly recommend it.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Tonio,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is excellent, sound is quite good. Haven't even hooked up my sound bar to it, and may not. TV is just great for the average viewer, which we are, especially at this price. And it's big; visually dominates the room. The Google interface is quite cluttered and apps are slow to load, so we stayed with our Roku Ultra, which fixed that problem completely. Definitely recommended.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DavidS,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Sound

    Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is vibrant and the colors are outstanding. The sound is ok but is better paired with a soundbar.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    TCL QLED picure is amazing..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so surprised at how great this TV looks, the QLED picture is so amazing, the quality of brightness and colors you will enjoy. and the TV is slim and is mounted on the wall so well, I usually buy Samsung, but I am now a fan of TCL. Also, there are many features built-in.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Cousin,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture, great value, 2 issues

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The good: it supports bo5h HDR10+ and Dolby Vision. Alot of name brands will only suport 1 of those formats. Some movies and xbox games are in 1 of those formats and if you have a Tv that only supports 1 of those, bummer. But this TV supports both so you are covered. The picture is great, and the price, even better. The bad: there is no descrete IR inputs even with after market smart remotes. You cant jump to input 2, or send a "power on" only command. It runs on Google TV which is good and bad, the bad is that if you step away for 10 minutes after pausing, it will return to home and you have to relaunch the app you were on, re choose the user inside that app, then navigate or search back for the show you were watching and you just want to be able to hit play/resume. Nope. Only work around is getting a Roku stick and accessing your apps from there to pause and not warry about returning to home screen. Overall: well worth it.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JoelT,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

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