Customer Ratings & Reviews
- Model:
- 85Q651G
- |
- SKU:
- 10214302
Customer reviews
Rating 4.7 out of 5 stars with 525 reviews
(525 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
to a friend
Rated 1 out of 5 stars
Bad audio
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every time the use have no audio, i have unplugged ad. Plug back…so annoying…call customer service, no answer, answer machine…i leave a message NEVER CALL BACK…VERY UNHAPPY…
This review is from TCL - 85" Class Q6-Series 4K UHD HDR QLED Smart Google TV (2024)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Santos787, Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, Alison TCL Customer Support
Rated 2 out of 5 stars
Not crisp
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is not like real life. Figure faces in background is mushy and blurred.
This review is from TCL - 85" Class Q6-Series 4K UHD HDR QLED Smart Google TV (2024)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi SeeB,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
JUNK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt last 8 months. Currently dealing with a black screen. TCL customer service is a joke. Keep getting the run around asking to repeat steps i have already completed
This review is from TCL - 85" Class Q6-Series 4K UHD HDR QLED Smart Google TV (2024)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Forced to buy from Amazon!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I canceled the order. It wouldn't fit in my truck plus it was raining. Best Buy wanted $100 bucks to deliver so I canceled the sale.
This review is from TCL - 85" Class Q6-Series 4K UHD HDR QLED Smart Google TV (2024)
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi TerryH,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience with the retailer. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Non Supported Warranty
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Manufacturer does not support the products. They will find anyway to get out of supporting or replace defective TVs.
This review is from TCL - 85" Class Q6-Series 4K UHD HDR QLED Smart Google TV (2024)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi DM2025,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Tv Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. Lines started in the tv within 20 days of having. Best Buy was no help as it was 15 days out of ‘their policy’
This review is from TCL - 85" Class Q6-Series 4K UHD HDR QLED Smart Google TV (2024)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JoeK,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Not at all recommended
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good tv will say not to buy this tv and tcl customer service is very bad they won’t even respond
This review is from TCL - 85" Class Q6-Series 4K UHD HDR QLED Smart Google TV (2024)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Aneesh,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Really nice TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, I really like this TV after a little over a month. It has a great picture and a lot of features for the price. Only issues I have had are using eARC and surround sound (5.1) with some of the Google TV apps. The eARC issue could be because of my older Yamaha receiver but I abandoned it in frustration and switch to the digital output. I also found that some Google TV apps don't send 5.1 audio. For example, Hulu would only play in stereo but if I played the same thing on a FireTV stick it was 5.1. I reached out to TCL support on both issues but didn't get anywhere. I was eventually told it was in the return window and to return it. Again, overall, really like it.
This review is from TCL - 85" Class Q6-Series 4K UHD HDR QLED Smart Google TV (2024)
I would recommend this to a friendRated 5 out of 5 stars
Best brand TCL
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of the picture is excellent and the sound of the speaker is very loud. Recommend
This review is from TCL - 85" Class Q6-Series 4K UHD HDR QLED Smart Google TV (2024)
I would recommend this to a friendRated 5 out of 5 stars
My TCL
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My 85 inch is to die for. It shows the best picture and the price was perfect
This review is from TCL - 85" Class Q6-Series 4K UHD HDR QLED Smart Google TV (2024)
I would recommend this to a friendRated 4 out of 5 stars
Great budget tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely happy with this purchase. Great image quality for the price. Set up quick and simple. TCL had so far been one of the best in regards to tv's with google tv built in.
This review is from TCL - 85" Class Q6-Series 4K UHD HDR QLED Smart Google TV (2024)
I would recommend this to a friendRated 5 out of 5 stars
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality, easy setup. Has been a breeze to use, zero complaints.
This review is from TCL - 85" Class Q6-Series 4K UHD HDR QLED Smart Google TV (2024)
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JohanaG,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great tv upgrade
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Huge screen, gaming a+ no input lag when playing games especially first shooters like COD, anime looks great re watching some epic shows! highly recommended!
This review is from TCL - 85" Class Q6-Series 4K UHD HDR QLED Smart Google TV (2024)
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi KD125,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Easy and great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with the TCL 85 Q6. The picture is better than i expected. The voice is clear and easy to understand. I placed the TV in a large room 30x 55 replacing a 65" now no way i could go smaller.
This review is from TCL - 85" Class Q6-Series 4K UHD HDR QLED Smart Google TV (2024)
I would recommend this to a friendRated 5 out of 5 stars
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV is great, the sound is terrific. We are using it in our conference room at the office for Teams meetings, etc. So far so good.
This review is from TCL - 85" Class Q6-Series 4K UHD HDR QLED Smart Google TV (2024)
I would recommend this to a friendRated 5 out of 5 stars
Nice TV for the price!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value and I love the picture! You would be hard pressed to find a better value for the size of this screen!
This review is from TCL - 85" Class Q6-Series 4K UHD HDR QLED Smart Google TV (2024)
I would recommend this to a friendRated 5 out of 5 stars
Nice TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture for the price. Sound is much better than expected. Beats my friends Soundbar?
This review is from TCL - 85" Class Q6-Series 4K UHD HDR QLED Smart Google TV (2024)
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Cooltv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the money Awsome sound Picture quality is perfect
This review is from TCL - 85" Class Q6-Series 4K UHD HDR QLED Smart Google TV (2024)
I would recommend this to a friendRated 5 out of 5 stars
Definitely buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is a good tv works great and has a very good sound and very good pitcher. Definitely recommend buying a ten out of ten
This review is from TCL - 85" Class Q6-Series 4K UHD HDR QLED Smart Google TV (2024)
I would recommend this to a friendRated 5 out of 5 stars
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price. Lots of features and settings. Google TV is very good.
This review is from TCL - 85" Class Q6-Series 4K UHD HDR QLED Smart Google TV (2024)
I would recommend this to a friend





















