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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 110 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are pleased with the 85" Class QM7-Series 4K UHD HDR QD Mini LED Smart Google TV (2024)'s excellent picture quality, brightness, and ease of use. Many appreciate the large screen size and sleek design. The TV's performance in a brightly lit room is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-110 of 110 reviews
  • Rated 4 out of 5 stars

    TCL TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is slim and fits perfect in the family room area. Salesman however, did not inform that the internet would need to be upgraded for the streaming apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good customer service all my questions was answered

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Tv stopped working

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible tv . Worked great at first but after only 1 month the tv went out. TCL came out to repair and was unsuccessful. They still have not replaced it and are going to attempt to repair again . So I’ve been without a Tv for a couple week already . Horrible service . Best Buy please make this right !

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi RobertS,

      Getting Fixed: Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    85 inch

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would of been nice if delivery guys didn't broke my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and installation. Very pleasant store service.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MichaelD,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    85” tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    picture not as pure as I thought it would be at times but overall I’m pleased…

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Picture ecccckkk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality was not good as the representative from best told me but the sound was great without a sound ba.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi RickK,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. This TV typically produces a beautiful picture. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    The most valuable TCL TV that I brought

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive done a considerable amounts of research on many flat screens. I went with this because me and my wife had price differences in mind. I am Absolutely , 100% happy with this product. Ive now had for a Month with NO issues. But also, I’m so satisfied with the functions, clearance and running speed for it since I compared it with other size TV like Samsung and Hisense, not so high in price but bring me out-of-my-expected experience than before. Now i really enjoy merging myself into soda and watching the movies every Friday, playing E-Game in using it with PS5, high refresh rate, I always end up my game time in reluctantly. Come on!! It definitely is ur most cost-effective TV than ever !!!!!!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi LukiHuang,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    85” TCL

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and very responsive. I’m very happy with my decision.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    TLC

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the TV was pretty good. I like the size and the display is impressive

    I would recommend this to a friend