Customer Ratings & Reviews
- Model:
- 85QM851G
- |
- SKU:
- 6579456
Customer reviews
Rating 4.5 out of 5 stars with 119 reviews
(119 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are satisfied with the excellent picture quality and deep blacks with good brightness offered by the TV. The refresh rate and price point also contribute to positive customer experiences. However, some customers have noted concerns regarding motion handling, particularly with fast-moving content.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV, works great with my google products, it does need to be in a room where a lot of light doesn’t hit it due to it having a lot of reflection, but my blinds do great.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Thumbs up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv provides a great picture for a reasonable price!
I would recommend this to a friend Rated 5 out of 5 stars
Awesome tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this tv Open box 500$ discount off retail and it was essentially new! All the accessories and plastics etc were inside. A lot of value for this tv for the price.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi PierynaO,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv great tv great tv great tv great tv great tv
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Amazing tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great tv. Looks wonderfulnwith great picture.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi AzulaLee,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Tcl tv 85in
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice tv looks amazing so glad we chose this one.
I would recommend this to a friendRated 5 out of 5 stars
TV purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Best Buy In Bowling Green Ky. They always have plenty of TV’s to choose from with the best deals. Really the best deals on everything. Asscociates are always helpful and knowledgeable.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi BonnieZ,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Absolute junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv you can buy if you hate watching tv. Motion handling is the worst I’ve ever had. Completely worthless. Tv shows and movies are grainier than a 5lb bag of rice. The single positive this tv has is its brighter than a standard tv. Other than that, save yourself the money and buy an antique tv from 30 years ago, as that will far outperform this trash. Wish I didn’t buy this tv. Spend your money on any other brand, as it doesn’t get much more disappointing than this for a “flagship” tv when it was released. What an absolute joke and embarrassment of tcl.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TVVvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvv.
I would recommend this to a friendRated 2 out of 5 stars
Stand Width
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is documented that the stand width is 41.14 inches. Just got the tv into the living room and it measures 55.25 inches. Way off, now have to get a new tv stand to fit the width that was not as advertised. Pretty disappointing
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. As documented on under the full specifications on the product page, the stand width is approximately 55.3 inches. If you need further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Thank you
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Madi was Awesome for helping me get the new tv. Thank you so much
I would recommend this to a friendRated 1 out of 5 stars
Not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Make sure your router is right next to the tv if you steam anything. Terrible streaming tv. Sound will continue but video pauses all the time
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi DadP,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Terrible TV. Can't Watch Sports on it
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible TV. If I watch a baseball or football game the ball leaves a streak going across the screen. I went to the store and complained and the guy just googled it and looks up and tells me "ya thats a known issue". Its a "known issue on my $2,500 tv. Great, thanks.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi AaronC,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Good TV, bad experience with refurbished product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased refurbished, excellent condition, Did not come with original packaging, TV had visible cosmetic damage and was covered in fingerprints Wouldn’t not recommend purchasing a best buy refurbished product.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Matt,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. For Open-Box items, you would need to contact your retailer for assistance regarding issues with the condition. If you need help with the TV itself, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
too much money for you gets
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.impresive size but no the quality, the colors dosent look 4k nop dosent byu one anymore.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JorgeS,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Dull Picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dull picture quality. I had to have the Geek squad pick it up. I replaced it with a Sony Bravia. You get what you pay for. Sony, big difference.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, TCL Customer Support
Rated 1 out of 5 stars
Bought a 75" from Sams for $1,400.00 less.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor follow up on damaged product. Delivered in carton with puncture holes not visible until unboxed, then lack of follow through.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi DONALDC,
Thank you for taking the time to provide your feedback. We are truly sorry that your TV arrived damaged. All of our TVs and packaging are designed to withstand the rigors of shipping, but sometimes things happen that are out of our control. We take great measures to ensure that the TVs we send out are in great working condition. In cases like this, we recommend you contact your retailer as soon as possible as they are best equipped to help you. If you get a replacement and need any further help, we would be more than happy to work with you. Simply reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. We look forward to helping you get started!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality, Refresh rate
Rated 5 out of 5 stars
Unbelievable Performance plus giant screen
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this QM8 85 -Inch TV as gift. I am having a blast with it. Best TV I have ever used. Pros: 1. Amazon display on such a big screen, very bright and vivid with great customizable settings for tuning. the price is very reasonable for the size and spec. 2. Amazon sound quality, don't need to purchase external soundbar. It has Onkyo speak intergrated on the back of the TV, with surrounding sound supported, as well as dolby atmos, spatial sound and more. 3. Performce is incredible fast and smooth navigating menus. It supports Wi-Fi 6, Bluetooth 5. Whether on system menus and using Apps. Video loading would depends on internet speed, but using a typical home internet, 4K contents loads almost instantly. Again, Picture quality is insanely good. 4. The TV comes with Android 12 TV OS, feature-rich operating system from google, App-store, hands-free voice control, chromcast+airplay casting, dedicated game-master and gamebar that shows current refresh rate the game is running (120hz for PS5/Xbox X, 244 for PC with dedicated graphic card), all supported on different port of HDMI. Simply amazin. 5. Supported Ports, a lot of ports, 4x HDMI, 2x USB3 and one USB3 on the right side, optical, aux, and more. 6. This TV also supports ATSC 3.0, the latest antenna channel standard. Simply use any indoor/outdoor antenna (even the older ones for ATSC1.0) receiver in most US cities, will find ATSC3.0 signals. Best Antenna intergration in term of stabilities, menu design etc, of any TV. Cons: 1. Being 85-Inch means has to plan out transportation, and TV placement. 2. Mounting is no easy task, suggest hiring professionals to do the mounting properly. 3. Wish it has USB C port, but that hasn't been the norm of smart TV yet, no biggy really. Final thoughts: This model is great for Movies, Shows, Sports and Gaming. Highly recommended to others whos looking for big screen TV!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi YongL,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture qualityCons mentioned:Motion handling
Rated 1 out of 5 stars
Horrible motion blur
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While the colors on the TV are stunning, it is hard to enjoy it when the TV cant even remotely keep up with anything moving somewhat fast. I do NOT recommend, especially for football fans.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Gracie,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support