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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 280 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the 85" Class S5-Series 4K UHD HDR LED Smart Google TV (2024)'s exceptional picture quality, vibrant colors, and ease of use. Many also praise its value for the price. However, some users experienced issues with app performance and connectivity, while others found the remote control to be subpar. Overall, the positive feedback on picture quality and price outweighs the negative comments regarding other features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 280 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    85” TCL UHD TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to set up great value! Tv has amazing sound and great picture. If you are looking for a 85” under $1,000 this is the one to get for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TCL is a cool brand….great picture….I bought the TCL surround sound to go with the TV and sounds awesome…..it’s like having a mini movie theatre in your home

    I would recommend this to a friend
  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Love the service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV so far. Really big. Best Buy set it up quickly and were super friendly and engaging. Thank you Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV , a good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality for the price. I was looking for a 85” tv but didn’t want to break my wallet, this is a great TV for the price .

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi CrAzy3T,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Color and Clarity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has great clarity and amazing sound.Fit perfectly and was lightweight for its size

    I would recommend this to a friend
  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    TCL 85 inch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TCL makes the best large screen TV’s. Would 10/10 recommend buying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv. Do recommend extra mounting bolts. Mounted and updated in an hour.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi AngelaN,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Mini theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV like being at the theater screen is vivid sound is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV heaven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can anyone say Super Bowl, The tv rocks the planet and WHOA what a deal.......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is MASSIVE. Now I feel like I have a theater in my living room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome 85 inch tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv. Great price for it as well! Football and movies all look great on the screen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My 85” widescreen tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my 85” wide screen tv! Perfect for my den. Movie night feels like a theater at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my new TCL smart TV!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is super clear, speaker is loud and we have movie night once a week since we received our new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing graphics and fast shipping loved picking what day to get it on very happy about this purchase :)

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi HeatherL,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    TV Delivery and Mounting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen who delivered my TV and mounted it were awesome and super friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85 inch TCL

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Easy to set up and start watching. I would refer this tv to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv with a clear picture football games look amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great compared to my Samsung I had, great picture and fast OS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with this purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product at a really reasonable price, very nice large screen

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Cancelled

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process for getting this television was a journey. I originally wanted the 85” TCL but it wasn’t available and I feel like I got the run around. I purchased it on Cyber Monday but never got it and when I showed up at the store it had been cancelled and I wasn’t notified. I let Marcus the manager know that I was not happy and hate that there wasn’t better communication on the app which the system kept pushing me to. Marcus was able to help me and rectify the situation with a better quality television for almost the same price. It cost me more money but Marcus made the situation a little better for me. Cudos to Marcus for working with me the customer to make the bad situation and bad customer service better. I haven’t opened the television yet but I’m hopeful and certain that it will be a gorgeous picture and perform as it should.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Bighen2,

      Thank you for taking the time to provide your feedback. We're sorry to hear about your experience with your order. If you got a TCL and need any further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

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