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Customer Ratings & Reviews

Your price for this item is $1,699.99
The comparable value price is $2,999.99

Customer reviews

Rating 4.7 out of 5 stars with 139 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers frequently mention the superb picture quality, citing vibrant colors and deep blacks as highlights of their viewing experience. However, some users note that screen glare can be an issue in brightly lit rooms, impacting daytime viewing. The impressive picture quality is a major selling point for many, outweighing the concerns about glare for most. Positive comments about the sound quality further enhance the overall user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-139 of 139 reviews
  • Rated 5 out of 5 stars

    great experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service, installers were amazing. it was a Big TV and the two-man crew was very knowledgeable on doing a wall mount install.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price, value and performance without paying for the fancy name

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi KristineF,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice…………………………………………..:::……::…………………………………………………….

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Kabalsingh,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about the Tv is good, i just love the Tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it Nice and clear tv The sound is perfect and loud

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    98” Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from everyone to the day of purchase to the day of delivery and installation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    98 inch tcl tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv bought. Love the matte finish. Installation went as expected.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buy if a bargain price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good at 4k content, a bit grainy with standard content. Below average sports viewing, average regular viewing, great hd/4k movies. Slight plastic vibration sound from subwoofer. Big screen good emersive experience. Below average glare: would not get in bright/window, lighted room, but home theatre is non-issue. If the QM7K is available for $300-500 more go with the Qm7k, if not the Qm7k will fulfill your home theater needs.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi RyanK,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Clifton Wright

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was on time and done very professionally!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    98 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is not great, but it is good. The picture is not bright, but overall good quality. I would recommend this tv. The price is great.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi GyudeokC,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    television review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saleperson informed me the motion would be flawless but its not ant better then the base 86in i replaced it with

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Peter,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    98 inch tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it. Glad I made the purchase. It is glorious

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service low prices everyday, perfect customer service

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good TV for price, poor color contrast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal on entry level 98" tv but color richness is lacking. Would buy a higher quality 85" at same price if did it over

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JohnathanW,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    ok catch

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is not the best and the picture quality didn't quite meet my expectation

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Yvette,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Worst experience ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst online experience ever. Ordered it on 11/23/25. Delivery and installation has been canceled and rescheduled 6 times. Nothing but a big headache. 1/14/26 Two months later and i still dont have my TV. I'll never order best buy online again.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi StephenT,

      Thank you for taking the time to provide your feedback. We're sorry to hear about your experience concerning the shipping and delivery of your product. For further assistance, you would want to contact the retailer’s customer support as they would be the best equipped to assist you with concerns regarding your order.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Don’t buy from Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered waited 3 weeks got email it was in rented trailer to drive 70 miles to pick up to have store mgr Rudley tell why are u here I got email says it here well it’s not an untill u do don’t bother us no idea when it’ll be there wasted day an 300 dollars went home ordered it from Amazon had it delivered in 3 days a 100 dollars cheaper

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MonroeR,

      Thank you for taking the time to provide your feedback. We're sorry to hear about your experience concerning the shipping and delivery of your product. If you need any further assistance with the TV itself, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 2 out of 5 stars

    98” qm6k

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv wasn’t what I expected and I really want to return it

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi CadenD,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    A bad experience.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did not workout for me to many defective ones I was getting out of the batch.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Damm,

      Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. If you still have the TV, we would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support