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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 796 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers often highlight the Alto 6+ sound bar's exceptional sound quality, describing it as theater-like and impressive despite having only two speakers. The easy setup process and affordable price point are also widely appreciated. However, some users have mentioned occasional issues with the subwoofer's performance and the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 796 reviews
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 5 out of 5 stars

    Easy to Set Up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and connect with out TCL ROKU TV. The remote for this sound bar controls both the TV and the bar. We had to set the bar behind the TV since it blocked the control sensor on the front of the TV. Great sound quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I’d try others

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds okay, but I feel like it needs more juice to be a great speaker set up

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    If only there weren't subwoofer issues...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem with this product is there is no control of the subwoofer level. So you can end up with deep bass dialogue with all deep voices sounding like Darth Vader which is very distracting. And there is not even a way to turn the sub off without getting up and unplugging it. Outside of that, which is a significant issue, the sound from the bar itself, plus the sound from the sub when it properly decodes the audio, is awesome, especially at this price point. The only control you have is choosing a sound mode that has a negligible effect on what you hear. But the sub issue and lack of control of the sub loses two stars from me.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello SteveG,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your Sound bar. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

  • Pros mentioned:
    Easy setup, Sound quality

    Rated 4 out of 5 stars

    Tcl good soun bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound . Excellent sound bar for a small room. Subwoofer souns great. Easy to set up. I recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great value, rich sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Great value at $99 (on sale). Easy, seamless integration with our new Roku Series 6 TV. The subwoofer creates rich soundscape. No issues at all with the subwoofer wireless connection. I suspect those having problems have the subwoofer more than 10 feet away from the main soundbar.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice for smaller room

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not going to blow you away, but a nice setup for a smaller room.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 3 out of 5 stars

    A good soundbar sometimes just an Ok soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good soundbar and sometimes just an ok soundbar. It's more like a 2 1/2 stars rating. Pros Easy setup with TCL tv ARC HDMI option. Good sound quality. It raised my TV experience. Cons Not loud enough. It's power is underwhelming. Occasional Subwoofer interference so then you have to power cycle the device to establish the correct bass level.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Price
    Cons mentioned:
    Subwoofer

    Rated 5 out of 5 stars

    Good Price, Good Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it´s a good and cheap sound bar, I like it, but I suggest the bass with more power, but for the price it´s a very good product, recommended for a room and works with the TCL TV and the same remote control (HDMI Connection only)

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Great Soundbar and subwoofer at a fantastic price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar with the subwoofer is a great buy. The extra subwoofer is a great compliment to the soundbar. It allows you to hear everthing such as the tiny noises and gives it that extra quality that I needed in my room. Very pleased with product and price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Exceptional value and sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, exceptional when considering the price. The soundbar has a lot of bass by itself. The mounting brackets are great as well if you want to wall mount. Works great with a TCL TV. You won't need the remote

    I would recommend this to a friend
  • Cons mentioned:
    Subwoofer

    Rated 3 out of 5 stars

    Not BAD, but not great quality. Good value.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, it is not a BAD soundbar. It sounds way better than the stock TV speakers on my TCL 4K TV that I bought with it. It syncs super easy with the TCL TVs, so that is definitely a bonus Pro: - It can get REALLY loud and still be quite clear. It's actually really impressive compared to a lot of nicer soundbars. Con: - The subwoofer and quality of the sound leave a lot to be desired. Sometimes I cannot tell if there is anything coming through the Sub at all. Again, it is essentially a budget-friendly soundbar that still outperforms the TV speakers, so I try to not judge it too harshly. UPDATE: I do have some weird issue where the sound will just randomly skyrocket in volume and become REALLY distorted, scaring everyone in the house. It doesn't happen all the time, but I have to shut it all off and unplug it every time that happens. I think I may simply have a defective model, so I don't want to deduct for that. But I thought it was worth mentioning. Best Buy wouldn't let me exchange it as too much time had passed, so I am trying to go through TCL to fix it. So just be aware that it may nor may not be an issue there. Overall, not a bad buy for the cost. Will definitely upgrade later, though.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Grey,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your soundbar. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Price, Sound quality

    Rated 4 out of 5 stars

    Sound bar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. Good sound and bass. Mostly its a plug and play

    I would recommend this to a friend
  • Cons mentioned:
    Subwoofer

    Rated 5 out of 5 stars

    Good entry level system for our TCL TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is perfect for its price. Selected this because: * Price is cheap & acceptable for entry level * Needed non-complicated entry level bar + Sub * Roku compatibility makes it ultra easy to connect. * Just wanted to buy something cheap to use intead of our TCL TV's default speakers since the quality of TCL S535 default speaker is low (my personal opinion) Do not expect/ Negatives : * Ultra high quality sound. You get what you pay for. * You cannot adjust the sound levels, no EQ * There are comments about subwoofer goes max level. Happened to us only once. Long story short, for entry level ultra cheap sound bar for your TV this is good. If you are looking for a good quality, high clarity system this will not satisfy you since you have to look at more expensive stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 4 out of 5 stars

    Sound bar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great, product works perfectly with my TV no problems at all easy to connect

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 5 out of 5 stars

    Christmas gift 2020.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sounds is clear. It was easy to compare with tv. My husband was happy with the quality of the sound bar and subwoofer. It also came with the bracelet to hang on the wall for sound bar. I would recommend this item.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 4 out of 5 stars

    Love our Best Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sounds great!! A cinch to hook up to my TCL Roku tv.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 5 out of 5 stars

    TCL soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. Great sound. Setting it up was simple when connecting to a TCL tv. Needed a replacement for a Samsung soundbar. This blows the Samung away. Very pleased with this soundbar.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 4 out of 5 stars

    Great 1st soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, works great with my android tv, great sound for the price!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TCL soundbar/subwoofer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soundbar and subwoofer work fine. There are not any setting options to manually adjust sound levels. You get what you get. That pretty much describes this product. Not a lot of options, just a soundbar/ subwoofer. It does what its suppoed to do, but if you like to tweak the audio yourself, this is not for you.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    What every Roku TV needs

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a new Smart Roku TV, that I also purchased from Best Buy. This sound system was way less expensive than anywhere else I looked. It works great. It really makes the sound come alive.

    I would recommend this to a friend