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Customer Ratings & Reviews

Your price for this item is $35.99
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The comparable value price is $99.99

Customer reviews

Rating 3.9 out of 5 stars with 257 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers consistently note the ELIT400NC's sound quality, comfort, and price as positive aspects. Many users rave about the headphones' beautiful and clear sound. Others appreciate the comfort of the headphones during extended use. Additionally, customers feel that the headphones offer good value for the price. However, some users have expressed concerns about the buttons being difficult to press, the volume not getting loud enough, connectivity issues, and pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 257 reviews
  • Rated 3 out of 5 stars

    Average noise cancelling headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphone can cancel noise and get the job done, (fair quality sound) but it can improve more.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok when plugged in to my computer. That's what I bought them. They paired once, but now my computer says it is paired but they aren't picking anything up.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your headphones. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at [email protected] with your contact information and reference this review, and someone will get back to you right away.

      Thank you,

      Sara
      TCL Customer Support

  • Cons mentioned:
    Bluetooth

    Rated 1 out of 5 stars

    I can't connect it to my Mac!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no idea what is the problem, but I can't connect my new TCL headphones neither to my Mac, not to my IPad or cell phone. My devices do not see it! [The devices see each other though]. Moreover, the Best Buy customer service is not helpful at all. I am trying to chat with their agent and all the agent can suggest is to turn on my Bluetooth and search the device...

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Olga,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may have experienced some trouble connecting these headphones to your Bluetooth devices. If you still have the headphones, we would be more than happy to try to assist you. In order for us to better assist you, please reach out to us at [email protected] with your contact information and reference this review, and someone will get back to you right away.

      Thank you,

      Sara
      TCL Customer Support

  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    You get what you pay for I suppose.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor design, poor connection. TCL TVs are ok but this was garbage.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your headphones. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and reference this review, and someone will get back to you right away.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelling is really effective. I use it a lot when I’m working out and it works great! Sound is clear and ear cushions are soft and comfortable and fits just right. Love it.

    I would recommend this to a friend
  • Cons mentioned:
    Bluetooth

    Rated 2 out of 5 stars

    Mehh

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely not noise canceling. And will not hook back to my phone on Bluetooth

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones! I use them daily when I go to the gym. I would recommend to anyone that doesn't want to have ear pods in your ears

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been better than the 3 I bought before this one. At least this one stays connected. Mic is to low though

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sounds great at first Yet its deceiving

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TCL is fair I think it's not worth the price it is sold for at best buy. The item I purchase was great starting out then to crap with less than two year for the speakers. Which the speakers go from sounding decent with whatever content your heart desires to listen to and enjoy to ear piercing, whoop, and loud distorted noise.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TCL - Wireless Noise Cancelling headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for the price. It also has the option use 1/8" headphone cable to plug into items that can not connect wirelessly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tcl headphones

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good does not hold charge for very long but overall good headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Headphone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my Special Needs daughter to keep her occupied during stormy weather, thunder and lightening. She is able to use it with ease.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Can’t function properly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good product for the price. The sound And tone not very good. The buttons are hard to operate

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Brooks,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your headphones. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and reference this review, and someone will get back to you right away.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 2 out of 5 stars

    Disappointed.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was pretty good they felt nice and didn't squish my head at all and the active noise canceling was decent, but then the after only a couple hours the anc failed, there was a pop and then it didn't work anymore. I had to return it two days later.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, important to keep them charged regularly but they work and sound great several months after purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Sounds good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it was easier to understand how to use, great sound.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Jen,

      Thank you for taking the time to provide your feedback. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my wife because she was using my Skull Candy head phones.. they work well for what she needed it for

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bulky and not very effective.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t find thst these really cancel out all noise like my master beat solos.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Lisette,

      Thank you for taking the time to provide your feedback. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    Ok for the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average in every way. Buttons are difficult to use though, especially on/off switch.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    Too tight, cheap feel.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is fine but they feel cheap and we’re too tight any position

    No, I would not recommend this to a friend