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Customer Ratings & Reviews

Your price for this item is $35.99
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The comparable value price is $99.99

Customer reviews

Rating 3.9 out of 5 stars with 257 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers consistently note the ELIT400NC's sound quality, comfort, and price as positive aspects. Many users rave about the headphones' beautiful and clear sound. Others appreciate the comfort of the headphones during extended use. Additionally, customers feel that the headphones offer good value for the price. However, some users have expressed concerns about the buttons being difficult to press, the volume not getting loud enough, connectivity issues, and pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 257 reviews
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives the user a choice between Bluetooth or direct connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product at a great price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my grandson for Christmas. He was elated to receive it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my son and he loves it. Great quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price.....not great.....but really good for the bucks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs just as well as the other big names at a much lower cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and so does my daughter and would recomoned it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad product.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad product. If I turn on noise cancelling, then right side buzzes pretty badly and I have to turn noise cancelling off all the time due to this. It was working fine when I bought it couple of weeks back. Now this is not returnable any more even though noise cancelling broke down. In addition, the buttons are very clumsy to work with. Such a bad design and quality for a $100 headset. I own two other NC headphones (Sony and Boss) of a similar price range but none of those gave me such stress on my ears before.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Controls

    Rated 1 out of 5 stars

    Not the best headphones!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones controls were confusing and not marked for easy operation. I had to return them and upgraded to the Skullcandy Crusher.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Jojo,

      Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. These headphones comes with a quick start guide that should assist in the navigation of controls. We have taken note of your feedback and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. Best of luck!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 2 out of 5 stars

    Will have to do more testing but not impressed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife. The ANC feature is minimal at best. I'll do some more real world testing but thusfar am not impressed with the results.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Davewd45,

      Thank you for taking the time to provide your feedback. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Poor noise canceling, good music.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nose canceling was really poor. The sound was good though.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very loud. Doesn't cancel noise. Falls off head easily

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Fair price for headset.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Control buttons on headset are not easily visible and require extra pressure to push down and control.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi IamBelladonna,

      Thank you for taking the time to provide your feedback. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Cons mentioned:
    Controls

    Rated 1 out of 5 stars

    not so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very poor sound quality and very difficult controls to operate

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Kcfyr,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your headphones. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at [email protected] with your contact information and reference this review, and someone will get back to you right away.

      Thank you,

      Sara
      TCL Customer Support

  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Poor sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is poor, not a good quality product, bad conection

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Dj1444,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your headphone connection. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at [email protected] with your contact information and reference this review, and someone will get back to you right away.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    A hard NO for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uncomfortable strap over the head. They dont "cancel noise" and they are not loud at all. I could hear my dog bark on full volume listening to AC/DC. The instructions werent helpful. Pairing them is a pain and the buttons are too hard to press for my lil kid. And you cant talk on them so pairing them to your phone while working is pointless.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Tutan,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you did not have the same great experience that a majority of our customers report having. For noise cancelling, you would want to first make sure that this is turned on by using the button on the headphone. If you need any further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 2 out of 5 stars

    Just ok

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After extended wear over the course of a day it is hard on the ears..

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Nice try but keep going

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was really nothing I liked about these headphones.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Waste of money and time

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke within 2 weeks. The charging port was faulty

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Super under impressed

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I opened these in the car, connected to my phone, boxed them back up and went back to the store. Awful sound. Shame. The sound was okay and no, these were not defective, just not the sound I was after. Shame too as the tactile feel of the buttons were superb.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor noise canceling. Returned quickly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this and returned it quickly. They sound alright for my purpose, noise canceling headphones for the gym. The noise cancelling couldn't drown out snapping fingers or the noise of a normal car idling.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi TimmothyHawks,

      Thank you for taking the time to provide your feedback. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible.

      Thank you,

      Sara
      TCL Customer Support