Customer Ratings & Reviews
- Model:
- ELIT400NCBLNA
- |
- SKU:
- 6367433
Customer reviews
Rating 3.9 out of 5 stars with 257 reviews
(257 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers consistently note the ELIT400NC's sound quality, comfort, and price as positive aspects. Many users rave about the headphones' beautiful and clear sound. Others appreciate the comfort of the headphones during extended use. Additionally, customers feel that the headphones offer good value for the price. However, some users have expressed concerns about the buttons being difficult to press, the volume not getting loud enough, connectivity issues, and pairing difficulties.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Do not recommend
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are not noise canceling. I have the volume turned up and the noise cancelling is on. Will not purchase again or recommend to friends
This review is from TCL - ELIT400NC Wireless Noise Cancelling Over-the-Ear Headphones - Cement Gray
No, I would not recommend this to a friendRated 1 out of 5 stars
Not what I wanted
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Where to begin, uncomfortable, button functions suck, annoying voice, and the noise canceling only works in the right side. I’ll be returning them. Sadly I bought four pair for Christmas gifts
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Catfish,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your headphones. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and reference this review, and someone will get back to you right away.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Don't bother
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A flawed product that I exchanged twice the noise malfunctioned. The product does not work right. Pass and get something else.
This review is from TCL - ELIT400NC Wireless Noise Cancelling Over-the-Ear Headphones - Cement Gray
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi XmnMetal,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your headphones. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and reference this review, and someone will get back to you right away.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
not good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Switches hard to use. Did not want to pair. Noise cancelling did not seem to work.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Trainman,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your headphones. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and reference this review, and someone will get back to you right away.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Nearly dead on arrival.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charged them up, got about an hour of use. Had to recharge, but that just wasn't happening. Totally useless.
This review is from TCL - ELIT400NC Wireless Noise Cancelling Over-the-Ear Headphones - Cement Gray
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Jimmy,
Thank you for taking the time to provide your feedback. We take great measures to ensure that the headphones we send out are in great working condition and that they are built to last. We're truly sorry to hear about your experience as this is definitely not normal. We would love to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and reference this review, and someone will get back to you right away.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Bad quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is not the best and the noise cancelation is more like noise generator.
No, I would not recommend this to a friendRated 1 out of 5 stars
Product was extremely overpriced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones were horrible, and are definitely not worth the price!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Epl434.
Thank you for taking the time to provide the feedback. We're sorry to hear about your experience. Without more information, it is difficult to understand what sort of trouble you may be experiencing with your headphones. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and reference this review, and someone will get back to you right away.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
It is not working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 15day it stopped working. I only use it for 3 days
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Ob222,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your headphones. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and reference this review, and someone will get back to you right away.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Bass, Sound quality
Rated 5 out of 5 stars
A great set of headphones for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had these headphones about four months and they really sound great.. The bass is excellent as far the noise cancelling it could be a bit better but as I said the overall sound is great.. I truly recommend these headphones and you can't beat the price..
This review is from TCL - ELIT400NC Wireless Noise Cancelling Over-the-Ear Headphones - Cement Gray
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Excellent, very happy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.4 years ago I purchased a TCL Roku TV not knowing what to expect as I wasn't familiar with the brand. The TV has been great and I can say the same thing about the headphones. Solid sound, kids at home so the noise cancelling has been put to the test with great results. My daughter, who's quite techy even approves on performance and style. I'm also happy with the fit and feel. Affordable, high performing headphones for the money. John S
This review is from TCL - ELIT400NC Wireless Noise Cancelling Over-the-Ear Headphones - Cement Gray
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great sounding headphones at an affordable price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones have great feeling earcups. They also have great sound reproduction with great sounding bass, as well as crisp sounding vocals and sound clarity. Additionally the noise cancellation is solid, but the sound shines more. The controls can be a bit hard to push, ease of use depends on the person. The headphones connect very quickly on most devices, especially phones. However I have had difficulty connecting them to my Microsoft Surface Laptop 2, again depends on the device and person. Overall a great sounding headphone at an affordable price.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
i love it! The noise-cancelling feature is awesome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm autistic and these were my first pair of noise-canceling headphones. I've had them for 3 months and they've been working great, but now they won't connect to my iPhone 7 and I can't figure out the problem
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Great sound, perfect size, folds up for carrying.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable, the sound is great, I've owned all of the competition's product and these headphones are excellent value.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great Headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Recently bought a pair and I’m super impressed, sound quality and fit are as good as any of my other headphones I use. Also, for the price I’d put them right up there at the top.
This review is from TCL - ELIT400NC Wireless Noise Cancelling Over-the-Ear Headphones - Cement Gray
I would recommend this to a friend Rated 5 out of 5 stars
Head Phones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Verry Good Product. I like it and will buy it again
This review is from TCL - ELIT400NC Wireless Noise Cancelling Over-the-Ear Headphones - Cement Gray
I would recommend this to a friendRated 1 out of 5 stars
The sound quality is extremely trash.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got these for Christmas and regret getting them m. The sound quality is extremely trash and I was extremely disappointed with the performance. The noise cancellation doesn’t work at all. Expecting to return them soon.
This review is from TCL - ELIT400NC Wireless Noise Cancelling Over-the-Ear Headphones - Cement Gray
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Nikhil,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your headphones. This is rather unusual as these headphones typically produce great sound. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and reference this review, and someone will get back to you right away.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Wont pair with devices
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. They wont pair with my iPad or phone, which makes them completely useless.
No, I would not recommend this to a friend