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Customer Ratings & Reviews

Your price for this item is $35.99
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The comparable value price is $99.99

Customer reviews

Rating 3.9 out of 5 stars with 257 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers consistently note the ELIT400NC's sound quality, comfort, and price as positive aspects. Many users rave about the headphones' beautiful and clear sound. Others appreciate the comfort of the headphones during extended use. Additionally, customers feel that the headphones offer good value for the price. However, some users have expressed concerns about the buttons being difficult to press, the volume not getting loud enough, connectivity issues, and pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 257 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product is exelent ,IM very happy whit good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves these new headphones. Uses them in the gym

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Deviceq

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked will, but I bought a Jabra 65T earpod, which I found to be the superior value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Head trip

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their ok just needed some to listen on a road trip. They squeeze my head.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones good quality for good price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though I like the headphones I was hoping that the sound would be a little better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice, does cancel noise. Definitely recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unless they are for an elderly person. Hard for them to turn off and on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not high quality/range but my ears don't go there anyway. Fit my budget.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    a decent gift when on sale

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for someone because it was on sale.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well though it does not sound loud enough.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Unable to switch Bluetooth sources

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The power button and the bluetooth button are the same button so I haven't been able to switch bluetooth sources after initially pairing my phone with these headphones. Since they also have a wired option, they aren't completely useless but I was really disappointed. Changing the pairing is hard because you have to hold the button down for 5 seconds to make it pairable; you have to hold it down 6 seconds to turn them off. There is a flashing light to help you (it turns from blue to white) but by the time you see the light change, you've held the button down too long.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good I like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, I ike the sound Its easy to pair with anything

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    my grands approve

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this too fly to australia then had to cancel trip

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works for what I intended it for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not exactly NOISE CANCELLING as claimed. I use the head phones when I use the recumbent exercise bike. The Blue Tooth function is great for me to hear the music while I exercise, however I can still outside noises.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Jimbo,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you are not having the same great experience that the majority of our customers report having. These headphones have a switch on them that allows you to turn the noise canceling feature on and off. If you need any further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    Nice for inexpensive headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On a plane the noise canceling could be better but is better than no noise canceling at all. The control buttons can be a little confusing. Overall, an acceptable inexpensive solution

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi captainup,

      Thank you for taking the time to provide your feedback. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Not very good sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it, returned because sound doesn't sound well, specially a louder volume. But not loud enough.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi OnePlayer,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you did not have the same great experience that a majority of our customers report having. This definitely does not sound normal for these headphones as they typically produce great sound. Given the opportunity, we could have looked into this for you and tried to assist you. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    Prettty good!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had trouble with the buttons getting stuck after a couple months. Worth the money, but I was looking for a little more noice cancelling.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Good for the price

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound good, but they make weird noises sometimes in your ear and don’t cancel noise as well as Bose headphones

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Go with higher quality headphones if you can affor

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meh, not very impressed with the quality of plastic, but for the price it's alright. Not bad enough to return and get upgrade though. Would not purchase again.

    No, I would not recommend this to a friend