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Customer reviews

Rating 4.1 out of 5 stars with 646 reviews

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Rating by feature

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.1 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products or points for an honest, helpful review.
Page 1 Showing 1-20 of 646 reviews
  • Rated 4 out of 5 stars

    Great Earphones for the Price!

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    Posted .
    Owned for 2 weeks when reviewed.

    The sound quality is actually pretty decent for the price point, considering most are so-so at best once you get into the "under $60-70" range. The bass is clear, no distortion, and they fit comfortably. There are better ones out there if you're an audiophile, but if you're an audiophile who isn't rich and you need a set of headphones for casual use, these should be a consideration! Especially if you aren't keen on Airpods, or similar products that are easy to lose and seem expensive for being disposable (Once the batter is dead, they're done. Over $130 you will simply throw into a trashcan on top of the coffee grounds!). With the TCL's, at least it's cheap enough that if it lasts a year or two, you've got your money's worth out of it. The only problem I have is that the buttons are difficult to tell apart by feel, and I find myself having to check which button I'm actually pressing. The other issue, which again, is likely just personal taste, is that the flexible bit that rests on your neck can be hard to keep in position. This feature also has a silver lining; it can be curled up and stuffed into nearly anything, which is great if you don't have a lot of room and don't want to wear it. So, as much as a drawback as it is, this makes the positioning issue something you might overlook, as I can stuff it into a pocket or the little zippered part of my backpack. Overall, happy with these. They sound good, and don't seem too delicate. Plus, tuck 'em anywhere when not wearing them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted .
    Owned for less than 1 week when reviewed.

    Just got these but the sound is great. I like the way their made. I got these because I was tired of the earbuds without a button touch is horrible and the battery for each ear was not charging at the same time. This happen a lot. I will update if anything occur but works great with my iphone 8 plus. I had to turn phone off and on again so bluetooth could find my device. I gave it a minute. Good sound I feel like music sounded more live.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ll cool James

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    Posted .
    Owned for 4 months when reviewed.

    Festive bedding. Super nice. Great audio. I love them. Charges easily and I look like llcooj in them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TCL wireless headphones

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    Posted .
    Owned for less than 1 week when reviewed.

    Pretty good wireless head phones for the price, got them on clearance. Great battery life.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Earphones won’t pair with my phone or watch.

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    Posted .
    Owned for 4 months when reviewed.

    I purchased the TCL Huge Bass Looong Play headphones to use while in the gym. They were on sale and I figured I was getting good deal. They seemed portable and not as easy to loose or fall out like ear buds. It was going to be used with my iPhone and or or Apple Watch. The problem is, they will not pair with either. I finally got it to connect to my iMac desktop computer. I have better earphones for my computer. Now I’m stuck with them because I didn’t open the box during the return period.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    They are already showing signs of poor quality.

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    Posted .
    Owned for 1 month when reviewed.

    I can see the bare wires where the wire meets the ear bud itself. It's only a matter of time before it completely falls apart.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Kathy,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your headphones. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and reference this review, and someone will get back to you right away.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    It's a long hours ear headset

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    Posted .
    Owned for 2 weeks when reviewed.

    It's a long hours wireless ear headset, but it keeps dropping from my ears due to heavy batteries.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good bass

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    Posted .
    Owned for 1 month when reviewed.

    good sound canceling could go louder for volume tho

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Kami,

      Thank you for taking the time to provide your feedback. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    THE WORST EARBUDS ON THE PLANET!

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    Posted .
    Owned for 9 months when reviewed.

    Purchased 2/17/20 Best Buy El Segundo, Ca on Sepulveda Blvd. Purchased these GOD AWFUL earbuds. The sound quality “what sound quality” awful! Not more that 3 months later, the left volume stopped working. Purchase the Best But warranty, could not return them because the stores were closed due to COVID-19. I still can’t return them, because I threw away the box. Not worth the money

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    TCL head phones are JUNK

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    Posted .
    Owned for 7 months when reviewed.

    JUNK!!! sound goes out on the right ear bud within a week of using and the overall sound level was very low to begin with.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality, well functioning wireless headphones

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    Posted .
    Owned for 1 month when reviewed.

    I'm pretty happy with these wireless earphones. It was a little bit of a task getting my devices to recognize them, iPad, Samsung 10 phone and Windows 10 computer each took awhile and several attempts but the are now all connected. Sound is good, outside sound is blocked out well enough that if I need to be aware of my surroundings I can only wear one. I like that they are connected together, helps me be less likely to lose them. The mic works well on phone calls. Price was right. I have been using them for several weeks, not daily or constantly but they are performing well. Battery life seems good but like I say I am not a dependent user so I haven't paid attention to hours of use. Once I got them introduced to my devices I have had no issues. I'm happy with the purchase and recommend them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice bass.

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    Posted .
    Owned for 1 year when reviewed.

    Much more bass than expected. No wonder it says that on the box.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ear buds

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    Posted .
    Owned for 1 year when reviewed.

    Good ear buds. Work great with my work Out. Buying a second pair.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for computer conference calls

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    Posted .

    I am only using this for conference calls and not for listening to music. The sound is clear and the microphone works well. No static or dropped signal. They are fairly comfortable over long periods of time. Volume was easy to adjust with large controls. The charge lasts a long time with many hours a day spent on calls. I think I only have to charge them once a week or every other week. I have Airpods to use with all my Apple devices but just needed these to use with my work-issued PC. I got them on sale and they are decent to use while we’re all quarantining at home. These are also low profile and you can’t see them if you have long dark hair. Issues: Pairing: Frustrating and took a really long time. I was about to return it but by the 3rd day I got it to pair. Not sure if it was the Surface or the headphones to blame. It was probably the Surface. Fit: I have no trouble with Airpods. However, these tend to slide out of my ear and need to be adjusted periodically. I think it’s from the weight of the wires constantly pulling it down. If they went over the head, they would be better. You can’t move around too much while wearing them. I will not be using them for exercise so it’s okay.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good earbuds

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    Posted .
    Owned for 1 year when reviewed.

    Happy with it. Good price on sale. Not so bad sound quality. Battery last pretty long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    Owned for 1 year when reviewed.

    You can listen to your music in a very good quality also it’s for me light can’t even feel that you’re wearing it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted .

    Bought for $11, worth it at that price. Strong battery life, can go for days at a time without charging. Downside, no timeout off setting. Will stay on and waste charge even if not connected to bluetooth.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid BlueTooth portable headphones for low price

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    Posted .
    Owned for 3 weeks when reviewed.

    I got these inexpensive Bluetooth phones to plug into my iPad to listen to YouTube videos, news videos and such - and they do a great job for that. They claim to have a BIG BASS sound, and I'll agree it's a Very Good sound - but not the same as true wired HiFi Headset can do. Good for music, but I still like my classic full headphones for plugged into a receiver. These guys are portable, and fill the portable niche well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Good

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    Posted .
    Owned for 3 weeks when reviewed.

    I use them work. They are the only earbuds small enough not to cause me discomfort in long term wear, Ive tried a lot of earbuds and true wireless buds. I’ve also been told the mic sounds good. Kind of like the Sony’s in this price range, the cords are long and can get in the way. The earbuds have a built in clasp to keep them together, but I can’t use that because my heads to big. But at $20 on sale, definitely worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for working out

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    Posted .
    Owned for 9 months when reviewed.

    Great for work out and not afraid of losing it. Been using it for months now and love it.

    I would recommend this to a friend

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