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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 94 reviews

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Rating by feature

  • Quality

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the comfort and sound quality of the headset, with many praising its foldable design and hands-free capabilities. The price point is also seen as a positive aspect, while some users have expressed concerns about the lack of a locking mute button.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-94 of 94 reviews
  • Rated 2 out of 5 stars

    Poor sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this because I've used Plantronics products at work for years and always been pleased. I was disappointed. It "works" just fine, but it has a very tinny sound that makes it unpleasant to listen to.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Rated 3 out of 5 stars

    Good gadget for hands free phone calls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful gadget for making hand free calls. Great for home use.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for reaching out! Your review is deeply appreciated! -M Panasonic

  • Rated 2 out of 5 stars

    Returned item because it did not solve my problem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sold this item as the solution for getting a headset to work with my iPhone (sales person was from the Mobile department). However, when I got it home and opened it, the connector was the wrong type. So, another trip to the store to return and find something that would work.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Rated 1 out of 5 stars

    Not Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read the mixed reviews and unfortunately, for me, it is a negative. I heard static and a low volume (although my phone was on a high volume), the entire conversations. Also, I am disappointed that Best Buy would not exchange or refund the purchase, due to placing a return of ONLY 15 days as the policy. Ridiculous!

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your review is very concerning to us and we are really sorry to hear that you were experiencing issues with this unit.
      We would appreciate it if you would provide us further information regarding your experience in order to determine how we can provide you with a solution.
      You can reach out to us via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST. Panasonic

  • Rated 1 out of 5 stars

    looks good works lousy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought with a Panasonic phone you would think they would be compatible and it does work but not well bought a different brand and it works fine

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Pros mentioned:
    Comfort, Volume control, Weight

    Rated 5 out of 5 stars

    Great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the headset to use with a new Panasonic home phone, and I am very well pleased with it. The headset is very light, has a nice adjustable fit, comfortable on the ear, and has a volume control on the connecting wire. And, it is very well priced.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Rated 1 out of 5 stars

    Headset was broken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the 3rd time I bought the headset. All 3 sets were broken. I have given up on trying to purchase this particular headset.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pretty good gizmo for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is about the only thing on the market for a regular land line phone anymore that isn't over-the-moon expensive. We were just looking for something simple and inexpensive to free up our hands while on the phone. Seems you can get this product or get a wireless unit for lots of money. So we took this one, and it works very well. We are getting the promised sound quality, too. All in all, it's a very good headset for the price.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Works as advertised, very happy.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a hands free set for your cordless phone, this will serve you just fine. Comfortable. The only thing I would change is the mute button. You have to keep it continually pushed with your finger, there isn't any way to lock it on. I just use the mute feature on the phone handset instead.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Rated 5 out of 5 stars

    Not easily broken and works the same as day one.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't regret my purchase. Still works great even though my daughter gets a hold of it from time to time. I have been using this headset everyday for 4 months. My callers hear my fine and it also cancels out background noise. Mute function works great. I feel that anything that can make it through a baby's reaching, grabbing and biting for 2 months plus extended use for 4 months, deserves a good review.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Good general use headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Panasonic headset provides basic features at a low cost. It is excellent for general use, and is very comfortable to wear.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Rated 4 out of 5 stars

    HEADSET FOR KX-TS880???

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello i have a question does this headset work with Panasonic KX-TS880 ???

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Yes, the KX-TS880 has a headset jack for these headphones. -M Panasonic

  • Rated 3 out of 5 stars

    Light weight

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on business calls. Have to watch out for background noise, it cuts down on the volume the person on the other end hears.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Rated 3 out of 5 stars

    telephone headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were ok except the volume doesn't go up far enough for me to hear anyone on the other end. I bought also for my husband and says there ok also he uses his for his business.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

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