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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 797 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers are satisfied with the 4-Device Remote's ease of use, compatibility with various devices, and its attractive price point. Many appreciate the backlight and lightweight design, finding it comfortable to hold and use. While some users noted the small button size and limited range, the overall feedback highlights the remote's functionality and user-friendliness. The positive comments on setup and performance further support its positive reception.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 797 reviews
  • Rated 3 out of 5 stars

    Kind pf works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I stopped using it two days after purchasing because when selection is made, I still had to go back and forth to change channels and or change volume.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good basic remote for any tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote works just wish it was like the original remote that came with tv I still cant figure it how to get to amazon prime or Netflix still on this remote

    I would recommend this to a friend
  • Cons mentioned:
    Range

    Rated 2 out of 5 stars

    No Range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works, but has at most a 10 ft range. Do not think I would purchase again. The form factor is nice, unless you loose remotes easy lol.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome remote easy to learn

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote was easy to match to my tv and the sales man knew exactly what I needed so I was in and out and watching tv in 45 minutes. Very happy customer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote does not work all the time. I have to use the TV original remote to get this one to change channel. It seems to kick in then.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    inexpensive and easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    inexpensive - a little on the cheaper side for quality of product ( not as sturdy as i would have hoped) Guess this woule be the reason for such a reasonable price! Works perfectly for Samsung products

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Useless Plastic

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did NOT connect to my Hisense Smart TV. We tried ALL of the connection codes but no connection.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Changing Channels Made Easy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an awesome buy, I hope to control the Apple TV and Streaming Spectrum App. The number will make it much easier to change channels

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to program and use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device tackles what I hate the most about remotes: difficult to program and hard to use. With used TV and no remote, Best Buy helped decide the most compatible. Smooth!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Half Works

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I needed a new blu ray controller. It works for that, but it does not work for my LG smart TV pretty well.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    TV handle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work on my TV i wasn’t able to setup the menu items that I needed to enlarge / stretch the picture and it didn’t work with the cable company device

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Remote control compatible with Magnavox VCR/CD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a little difficult to set up and program to the VCR/CD player, but it worked out and does the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks You

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know what you want me to say but everything was perfect fast professional to the person I talked to, it even came pretty fast like I said it was perfect.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fergie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for "voice" remote and the salesmen sold me this remote. I have a Roku TV and needed the updated remote.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Being honest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m sure this is a great remote but I ended up finding mine before I used it. I returned this before I bought it but wanted the 25 points for reviewing this.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Cheap and doesn’t work!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t connect to two different tv’s and is extremely cheap. Don’t buy this! Trying to return it during covid-19 during stay at home order to exchange for another one that works is impossible! I’m a good customer of Best Buy and they have a terrible return process unlike Amazon where I should have ordered them!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Another replacement Remote

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Dogs evidently LOVE how they taste! So far, this one has lasted as long as we remember to put it out of paws reach!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t bother

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money. Tried for a while to set up but could not make it work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Eliminated 3 Remotes !!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It elimnated 3 remotes.....took a little time to figure it all out but worth the effort !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LSG’s

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was perfect thank You I love shopping at Best Buy they always have what I need!

    I would recommend this to a friend
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