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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 170 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers are enthusiastic about the ease of use, backlit buttons, and rechargeable battery of this universal remote, finding it convenient and easy to set up. Many appreciate the backlit keys for nighttime use and the elimination of the need for battery replacements. However, some users experienced compatibility issues with certain TVs and found the button size to be somewhat small.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 170 reviews
  • Rated 5 out of 5 stars

    Replacement control

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldnt find my oem control after a brief visit with my toddling grandbaby so I made the trip to BestBuy for a quick replacement. Connected easily and was the perfect substitute for a lost remote until it can be found.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Best Buy Employee

    Rated 5 out of 5 stars

    Remote

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my parents wanted a bigger remote for a 55 inch TV and this one was perfect. Very easy to adapt.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    TV Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good easy to use remote. Was easy to connect to the TV.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    My remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It dose pretty good but I still can’t figure out all the functions.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Very good alternative

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my original remote after it stopped working with this one. Works really well and rechargeable too yes please. Loved so much just went and got another one for my other tv. (Because the todler broke that one too lol). It is slim so i can easily fall between couch cushions.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    I'll pass.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as easy as it looks or what you read. Device wasn't able to pick up my surround sound and had a lot of trouble trying to get the remove to work.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it did everything I needed it to do.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointing and Frustrating.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had difficulty with setting up the remote. I followed the instructions. I got to the last step, which said that the DVD player would turn off if you successfully completed the setup, which it did. After that, I tested the remote, but it did not work. I tried several times to no avail. So, I went to the website for help, but all I found was information for their antennas. Then I found a phone number. I could not get a line for help there, either. Therefore, I was left for calling Best Buy for help. They had to come out and it took a few minutes to get it to partially work. I have to turn on the DVD manually, but after that I can control the screen. If Terk had adequate help, I might have given it a higher rating.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Disappointing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't work as I was hoping it would. I was hoping it would control my sonos with my tv, not separately. And, it does not turn my sonos off, only controls volume. But, you get what you pay for I guess.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Rechargeable Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a Christmas present for my daughter. She was able to set it up herself. Now we don't need to worry about her take batteries for other remotes. Its been working great for her.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice remote easy to program to your TV. Nice to have.

    I would recommend this to a friend
  • Pros mentioned:
    Backlight

    Rated 5 out of 5 stars

    Better than the original remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has a great range, and it lights up, I really like this over the remote that came with my TV. It has the shortcut buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Backlight

    Rated 3 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a decent controller I like that it's rechargeable and the buttons light up.

    I would recommend this to a friend
  • Pros mentioned:
    Backlight

    Rated 5 out of 5 stars

    TV Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall remote love the lightning on it in the evening! Great value for the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Remote

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay. A little too sensitive. If it hits something it changes the channel

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    His remote

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son for his Tv that he took to college with him for his dorm room. It works a d he loves it. Got it at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Backlight

    Rated 5 out of 5 stars

    Partners In Saving

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT!!! I love the way it lights up so I can see the channel I am looking for without turning on the light.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup , plenty of instructions and many brands compatible to program with ! Highly reccomend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, works great, big buttons, easy to read, excellent charging, fun to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I mean, it’s a remote.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a remote. It does the job. Not sure there is anything else to say? I do wish it would notify when I need to charge it rather than just dying…

    I would recommend this to a friend
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