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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 773 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the Terminal's ease of use, overall performance, and battery life. Many find the size and speed ideal, and appreciate the simple setup and receipt printing capabilities. However, some customers have expressed concerns regarding connectivity issues, the price point, and occasional software glitches. Overall, the Terminal seems to be well-received for its functionality and user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 773 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy setup with only a minor easily fixed issue

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and setup. One issue though, if you connect to your square account with a code rather than logging in, the screen stays stuck at "powered by square". Fixed by resetting device and logging in with email and password

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has beat my expectations! It is easy to setup, and I have a lot more features than I expected!

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you, StaceyB, for sharing your positive experience with the Square Terminal! We're thrilled to hear that it has exceeded your expectations and that you've found it easy to set up. SquareAU

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Kelly On Ice/Italian Ice

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a small mobile business owner. My Square terminal comes in handy when my customers are paying by debit or credit. Works every time with no issues.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for sharing your experience, Kelly! It's great to hear that the Square Terminal has been a reliable payment solution for your mobile business. We appreciate your business and look forward to serving you in the future! SquareAU

  • Rated 5 out of 5 stars

    Square Terminal- It's great, DON'T HESITATE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a difference this Square Terminal makes! I admit I was afraid it would be difficult to setup, but it was simple. It has been a huge boost to my business. My only regret is not buying sooner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small business necessity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Juat starting a small home based business and Square Up has proven a good little investment. I've already made sales in less than a month to pay for the Square Up. Easy to get started and so many extra options for business that I have yet to explore.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I was going to buy the register but I realized that the terminal does the job. Lithe only thing is that Square software updates a few times a week. And it says it will take 5 minutes but it could take a few hours actually. So the best thing I found is to keep power on at all times while it is plugged in. That way the updates automatically happen and you won’t have any problems with waiting for it to update ,

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      It's great to hear that the Square Terminal is meeting your needs effectively! Your insight about keeping the terminal plugged in to manage software updates is valuable advice for other users. This practice ensures that updates can happen automatically and without causing delays during crucial times. Thank you for sharing your experience, DaniloL! SquareAU

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Loving it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Squar terminal was so easy to set up and to connect to my square account. It's also easy to use and I love that it prints receipts. Really makes transactions look and feel professional! Great Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Square Terminal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must-have for your business. It has a sleek design, set up was a breeze and is very easy to use. Wish we had purchased it sooner.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. We look forward to serving your business for many years to come! SquareAU

  • Rated 5 out of 5 stars

    Start-up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wife loves it for her business. Got it a a fair price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use and easy to buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use and so convienient to be able to run out to best buy and purchase same day. I needed it, they had it, i ordered it, i picked it up in under 2 hours. Perfection.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, does everything and more that we want it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have For Small Business

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes my business more productive with an easy Point of Sale solution for my customers!! I Especially like the way you can personalize the receipt paper to your business logo!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Square terminal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, very easy to use. Ordered online and picked it up right away.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the device!!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love using device, makes taking orders & payments so much easier than using the phone. My girls like setting up items in library and adding pictures to it as well.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    really good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it worls as advertised does not take up any space and the receipt prints out clearly.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for your feedback! We're delighted to hear that the Square Terminal is working well for you and that it meets your expectations. We appreciate your business with Square! SquareAU

  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Square Terminal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've integrated these at all our stores. I love the functionality and ease of use of this small terminal. They don't take up much space and allow chip / chipless / tap payments.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thanks for your kind and insightful review! We are happy to hear you are enjoying your Square Terminal. SquareAU

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Met all our needs. Used by several employees with little training.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for choosing Square Terminal and for sharing your positive experience! We're thrilled to hear that our product was easy to use and met all your needs, even with minimal training. We're here to help! SquareAU

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Square register

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is wonderful. Very reliable and easy to use and load products in for a professional looking receipt that can be printed!

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thanks so much for giving us your take on how we are doing. We're glad that you’re having a great experience. SquareAU

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for small businesses!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Perfect for our coffee business! Started with tap to pay on my phone, upgraded to this handheld and soon will be upgrading to the full terminal with the opening of our coffee trailer later this year!

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for sharing your experience, Amaandaa! We're so excited to hear that the Square Terminal is a perfect fit for your coffee business. It's great that you're expanding and planning to upgrade as your business grows. We wish you the best with your upcoming coffee trailer and are here to support you every step of the way. We appreciate your feedback and are thrilled to be part of your business journey. SquareAU

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Makes business more efficient. Love it

    I would recommend this to a friend
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