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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 941 reviews

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87%
would recommend
to a friend
Page 1 Showing 1-20 of 941 reviews
  • Rated 5 out of 5 stars

    BELIEVE the HYPE. The best game to date.

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    Posted .
    Owned for 1 year when reviewed.

    This is by far the best game of 2020. Leading to the present. I am highly satisfied the game is emotional, addictive, and action packed. It won game of the year for a reason and it was much deserved. Good story pace I've waited years for this sequel. One of my favorite games in my gaming collection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best PS4 games available!

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    Posted .
    Owned for less than 1 week when reviewed.

    I am 10 hours into my first playthrough on Survivor difficulty and all I can say is... WOW! what a game! If you enjoy crafting items, managing your resources and playing stealthily I highly recommend this title. If you played the first one you already know more or less what to expect. A beautifully crafted game with impeccable attention to detail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful & Awesome!

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    Posted .
    Owned for less than 1 week when reviewed.

    If you're judging a game based off of the fact, the release date got changed 3 or 4x please don't..... it has nothing to do with the game..... the game is simply beautiful! I haven't played it entirely yet but I'm happy with what I see, I will pre order from Best Buy again. Every time the release date changed, they notified me.... they also notified me about my pre order arriving earlier then expected. Which I thought was awesome.... so if you want to review a game... give a fair review or don't review at all! This is not Covid issue... or a LGBTQ issue, it's a Game! You either enjoy it for what it is, or you don't!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic product

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    Posted .
    Owned for 3 weeks when reviewed.

    it came with a beautiful art book and the download disc had the soundtrack and several avatars to choose from. The game itself was extraordinary but i'm very happy to have shelled out for this special edition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get ready for great story telling

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    Posted .
    Owned for 6 months when reviewed.

    The most anticipated sequel! Now game of the year! Continues the story of the first one and introduces new characters! A must get game that will have you hook for hours. Amazing graphics, amazing gameplay, and great story!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Game

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    Posted .
    Owned for 1 week when reviewed.

    Overall this is a great game, if you’re looking for a good story with awesome graphics this is the one! It’s an emotional rollercoaster so be prepared. Sony never disappoints with their exclusives.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best games I ever waited for

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    Posted .
    Owned for 1 week when reviewed.

    I'm glad I waited and got the physical copy. Lots of my friends went with the digital copy, but I knew Best Buy wouldn't let me down if I reserved my copy online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great game!

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    Posted .
    Owned for 3 weeks when reviewed.

    Don’t listen to the haters, it’s a fantastic game with a compelling story.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Game

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    Posted .
    Owned for 1 month when reviewed.

    Ordered this for my wife's birthday. She couldn't put it fown. Loved every bit of it. Part of the story even made her cry.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Shipping came in damaged

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    Posted .
    Owned for 1 week when reviewed.

    Spent a good chunk of money on this game and it came shipped in a thin bubble envelope. The product came in damaged where the outside packaging case was crushed/ripped. Upon contacting Customer Service I was given the option to return it within 15 days and wait until more came were in stock for an exchange. Problem is because they ran out of copies they could not tell me when they will have more copies. This basically would mean I would not be able to play a game that I preordered with expectations for arriving on release day and wait till they received more copies to actually play. The other option was to get a 3% refund and keep the copy. I am surprised in the condition this arrived and even more surprised that my options were very limited. Either suck it in and keep the game so I can play a game I have been waiting for several years or return it and play it whenever it gets here. There’s a reason I ordered from Best Buy because of the guaranteed delivery on street release date. This was such a disappointing experience. Luckily the content inside was not damaged but you’d expect better for something you paid $80 for. On the other hand my friend also ordered the same game from Best Buy. Not only did it not get to him by release date but it was delayed for 3 days. When he finally received his copy his was damaged in far worse condition than mine. His Steelbook case was actually dented in badly to the point the disk could of cracked. This is the last time I am ordering from Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent game

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    Posted .
    Owned for 1 week when reviewed.

    Very solid game. The experience is mesmerizing. Highly recommended.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Rating for Best Buy Service Only

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    Posted .
    Owned for less than 1 week when reviewed.

    First off the game is 5/5, played it for 20 hours as of last night and I can't wait to play it some more. But I played it this weekend not because of Beat Buy but because I bought it myself from the PSN store. Best Buy shipped my order late and I just got it today. Damaged... because it was placed in a flimsy envelope. Of course this is now sold out and essentially I paid 80$ for Best Buy to not care.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal game!

    Posted .

    If you are a fan of smooth gameplay and deep story you will love this game!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great If You Can Ignore Dumb Story Decisions and A

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    Posted .
    Owned for 11 months when reviewed.

    Finally got around to playing this "could have been masterpiece." I tried to put my preconceived notions aside based on all of the videos I watched on YouTube trashing the game and I was pleasantly surprised. The graphics are top-tier, possibly the best of the generation. The animations and character models are amazing and sometimes you forget they're not real. It is brutal though. The gore and killing is extremely graphic and it is like that throughout the entire game. Savage. Some of the encounters or battles that are pertinent to the story are awesome as well. They will really leave an impression. BUUUUUT... There are a lot of dumb story decisions that were made by the Druckman (game director) and after really analyzing the events, it is pretty dumb. And this IS a game that you play for the story, so don't get it twisted. This one isn't about the gameplay. It's basically a movie, with some genuinely bad decisions in the writing. This game also has a lot of LGBT agenda throughout. It is painfully clear within the first 2 hours where this game is going. But if you shut your brain off and love anything Sony/Naughty Dog put out, this is quite the experience. It just could have been an objectively god-tier game for everyone instead of just a masterpiece for some. Missed opportunity.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Most Exhilarating! & Heartache Experiences Ever!!!

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    Posted .
    Owned for 1 week when reviewed.

    This game is a wonderful heartbreaking chaotic experience that erupts you up and then suddenly drops you down within all kinds of emotional turmoils! I absolutely Love this game with the energy of a Million Stars! "The Last Of Us 2" will live in our history as one of the greatest artistic masterpieces in gaming design & story telling to have ever been created within our time as this species. We are very fortunate to have had this experience!! This game has so much to teach us about how unbelievably misguided and lost we are/can be, and then at the same time how fine-tuned our senses are for the incredible yearning to love and be loved. Which is "one of" the most powerful "elements if you will" for our survival and longevity as Human Beings. The Last Of Us 2 is much more than "just a game" to me... It's a 3-D digital-reality that tries to imitate Reality... but one can clearly feel an almost out of body experience while being immersed in its world. As if the game is invoking something more... pushing outward or drawing inward from a 5th dimension a.k.a "Hypercube" ripping into the fabric of our Reality. It brilliantly succeeds in "not imitating" but rather "Emulating" a probable but terrifying "what if?" future of Reality! Thank You to everyone at "Naughty Dog" for your beautiful minds and talented skill-set as game/entertainment creators I applaud your craftsmanship.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved it!

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    Posted .
    Owned for 1 week when reviewed.

    This game is wonderful and improves on almost every aspect of the first game. The graphics are maybe the best I've seen on my PS4 Pro and animations are gruesomely well done. I replayed the first game just before this one to refresh myself and I was able to jump right in and feel comfortable, which I think is perfect. But that's not to say the game play systems are identical, just familiar. The weapons and skill systems have been expanded on, and the stealth game play feels much better with some additional ways to hide and a better AI. My preferred way to play this game is on the harder difficulties so that stealth game play becomes a bigger focus, and the changes to these systems did not disappoint. The story is fantastic too. I have heard about some people getting upset about it, but one thing to remember about this series is that it has always taken chance and never been about a predictable happy ending. If you're looking for a feel-good life me up series, this isn't it. The first game had no regard for building main characters that are indestructible as so many other games do, and part two continues with that formula. The idea that something major could happen at any moment is thrilling and what keeps this series exciting and unpredictable. Part two does not disappoint in this area! Its difficult to review story of this without spoiling any of the first game or this one, but part two picks up right where the first one ends and you should play part one first if you haven't. The new characters introduced in this game are really where the wonderful character building found in part one shines through again. The story details are presented with a complexity that the first game only started to get into with its ending, and its a ride throughout. This is not the type of game that feeds you a static outcome and makes you feel good; it is one that may require you to pay attention to details and reflect on them afterwards. I can see how that might not be for everyone, but it is a story that presents itself with a depth that few other games have, and for that reason it is a masterpiece.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The last of us 1 set a high bar!

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    Posted .
    Owned for 1 year when reviewed.

    I waited for YEARS for this game to finally release, and now that I’ve played and beat it, I can tell you it wasn’t worth the wait! The store is great, but at one point I found myself asking, “is it over yet?”. All and all it was a good game, but definitely doesn’t reach the same bar that the first one set!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Review of BestBuy, not the game. Will update.

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    Posted .

    First time pre-ordering from Best Buy, the game is being shipped from NY late on the day of release (across the country from me). Tracking says I will not likely receive the game until nearly a week after release. Needless to say, this does not hold up to "same day delivery" expectations and Best Buy's various competitors handle this far better. Disappointed. The shelves are loaded with copies yet I cannot get my hands on this game despite having paid well in advance and at a premium price for the special edition. Having said all that, I understand that Best Buy is currently operating under a system of policies to protect workers and employees from Covid19 and I can tolerate a wait if it means higher standards of safety for all involved. Still, I can be disappointed; the hype is real and it will be incredibly difficult to avoid spoilers in the meantime. The game itself I am sure will be enjoyable if not divisive according to the early reactions. I am an avid reader of post-apocalyptic literature and look forward to the title very much and I will hopefully update this review later once I have received the game. In the meantime, this review is a commentary on the ability of Best Buy to deliver their products in a timely manner. Recommend you purchase the title elsewhere.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Sequel should've been a standalone story

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    Posted .
    Owned for 1 month when reviewed.

    Let me first say the hate that this game is getting is rediculous. In totality it's not as good as the first but this game improves in every area of the first game except the story. I have played the first game at least a dozen times and genuinely feel it's one of the greatest games of all time. The story, although not a unique plot, was excellent and unique in execution. The explanation and cause of the outbreak was in my opinion the best and most unique compared to any other zombie game, tv show or movie that I've seen. The atmosphere and pacing was great. The weakest part of the game I would say was the gameplay but the gameplay was still very solid. The stories behind the collectable letters were in my opinion phenomenal, especially the ish stories. All of the characters were well written and acted and the Joel and Ellie bond was amazing. The music, which to me is an essential part of gaming, was perfect. Everything mixed together made this a must play and all time great game that in my opinion did not need a sequel. The last of us 2 improves in most areas of the first. The combat and stealth is amazing. I like that you can now go prone, the dodging is an excellent improvement. The fact the the enemies all have names is a nice touch. The visuals can go blow for blow with the best looking games out there. Although the story isn't as great as the first, it's not bad by any stretch. I'm not going to spoil it too much but an important character is killed early on in the game and that's why people are review bombing it. Although I would've liked if the character did not die, i expected it. The 2 things that brings the game down for me are Abby's sections, which aren't bad but I felt most of it could've been reduced. Also the plot in general wasn't executed as well as the plot in the first game. Just to restate, the plot in both games are not unique but the execution I'm the first game is leaps and bounds better than the first. Because the execution of the plot was a huge part greatness of the first game, it brings the experience down some. Also, the music in the sequel seems to be watered down compared to the first. it's still an excellent game and a must own if you own a ps4. I think it would've been better if the made a sequel but told someone else's story, like ish that I mentioned earlier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unparalleled Gaming Experience

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    Posted .
    Owned for 6 months when reviewed.

    I can't think of another video game that has had such a massive impact on me. Preferably, this should be played after completing the original Last of Us and its DLC, but otherwise with as little advanced knowledge as possible. The Last of Us Part II features some of the boldest and most challenging storytelling I've ever experienced in any medium and it capitalizes on the interactive nature of games to tell its story in a singularly affecting way. It demands radical empathy in a way that would make almost any player uncomfortable, building to a climax of profound emotional catharsis. That narrative experience is wrapped up in a package that features some of the best graphics, audio, AI, level design, acting, and gameplay I've ever experienced. Every criticism I've seen of these elements falls apart in my mind as the choices made by the developers can almost without fail be tied back to how they relate to the narrative. Sections that feel grueling are meant to. Unique pacing decisions are extremely deliberate and meant to create a very specific emotional journey. I can't recommend this highly enough to anyone who finds being challenged emotionally to be a fulfilling experience. If you turn to games exclusively for escapism or pure fun, which is totally valid, this might not be the game for you. If, however, you embrace what it is trying to do and allow yourself to engage with the story and characters, playing The Last of Us Part II is an unparalleled gaming experience. This is a true masterpiece.

    I would recommend this to a friend
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