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Customer Ratings & Reviews

The North Face - Mainframe Laptop Backpack - Dark Gray Heather/Zinc Gray-Front_Standard

Customer rating

Rating 4.8 out of 5 stars with 135 reviews

  • 10%
97%
would recommend to a friend

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Customer ratings & reviews

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  • Rating: 4 out of 5 stars

    Very durable...just needs more space

    Posted
    Evan
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    First off, I think this is an excellent backpack! It’s way sturdier, and better looking than my previous backpack. I love the protective pocket for laptop storage (it’s the primary reason I bought it). The only thing lacking is the amount of space though. You have one large space (standard backpack style), and then you have 3 other storage “pockets”. Two medium sized, and one small. I travel a lot for work, and often need to pack a lot of stuff in here. Sometimes I have as much as 2 laptops, 2 tablets (with Otterboxes), a couple of books, chargers, and a few other miscellaneous items. While this backpack certainly gets the job done, things sometimes feel crammed in there. So I guess this backpack does have a generous amount of space for casual uses. But I feel like for what I need it for, it could use some extra space. I really like the backpack though, and am happy with my purchase overall. It’s attractive, seems very well made, and it has the cushiony laptop pocket. I’d have no problem recommending this backpack to someone.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Terrific Backpack for Student

    Posted
    LiveLoveLaughJosh
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is an incredibly good backpack, especially worth it when on sale. North Face has always had quality backpacks, and I was really pleased with my purchase. Pros: - LOTS of room and tons of compartments - all of pockets are roomy, and there are lots of pockets both inside and outside of the bag (2 bottle holders on each side.) Additionally, there are even dividers within the pockets of some of the compartments. - Has a cushy laptop holder, protects your laptop from the rest of your books and things. - The backstraps put less stress and pressure on your shoulders than the average backpack. - Can store TONS of books and supplies even after putting in your laptop. - Very sturdy and rain-resistant. Cons: The only real con is that this backpack is slightly heavy and not lightweight. Overall, this backpack is fantastic, aside from its bulkiness, and I would recommend this product to everyone, especially students who have lots of textbooks.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Accommodates my MSI GT Titan Pro 17.3" Laptop

    Posted
    Mike
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I was looking for a backpack to accommodate my MSI - GT Titan Pro 17.3" 4K Ultra HD Laptop. I took my laptop into my local BestBuy. A BestBuy associate helped me select a backpack to fit my laptop (16 3/4" x 12" x 2 1/2"). I settled on the North Face backpack. While my laptop does not fit in the laptop sleeve, it does fit nicely in the main compartment. The North Face backpack has ample room for my laptop's power block as well as other accessories. The quality of the North Face backpack is excellent. Until a backpack comes out with North Face's quality that fits my large screen laptop in the laptop sleeve, this is my laptop bag of choice for traveling.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    EXCELLENT BAG

    Posted
    Mantao1412
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Didn't expect Bestbuy to carry NorthFace bags, but had to snatch one when I saw it in stock. They had limited stock in this model and was the last one. Like any NorthFace Bags, it is top notch quality and has all the essential pockets needed for school, work, or everyday usage. Like most NorthFaces, it is designed so that you don't really feel all the weight pushing you down (if you know what I mean...) You feel more stable wearing this bag as it is hugging your back and doesn't droop down. Get one! Won't regret.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Stylish and spacious

    Posted
    Dannyb

    I was looking for a bag for Law school. I went to about 10 different stores. I was looking for something stylish. First I bought a leather briefcase with wheels but I thought carrying it all day either by hand or rolling it would be too much. Then I returned it for a bookbag but it didn’t have any water bottle pockets. Then saw this at Best it and fell in love with it. It also fits my 15 inch laptop. It’s sturdy let’s see if it’s durable. I have to park downtown and walk a lot, this seems sturdy and my books are heavy. I already took it on a hike.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Watch the buckles, other than that solid backpack

    Posted
    DangerousMango
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    it is a good backpack, and well made except for the buckles in the front. the plastic buckles broke immediadly. ive been dealing with northface customer service but they kept sending me the wrong size replacements, so i got frustrated and asked if i can send it in. the customer service rep. said yes it will take 4-6 weeks and i have to pay for the shipping, i thought northface would make it simpler as i cant be without my school bag that long. other than that it is solid backpack

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Sleak and Extremely Functional

    Posted
    Dave81
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Other than the above title it is a great bag. Numerous compliments. I love the variety of pockets for anything you could think off in a day pack. MacBook Pro 15” SSD DRIVES, planner, binder, text books, guides, etc. if you carry a lot of stuff daily and need organized pack. This is a great choice. Couldn’t give five stars just bc stitching on one of the shoulder straps loosened a little and broke but will get a hold of northface

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best backpack I’ve ever owned

    Posted
    josemiguelveraa
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    So I went through a phase of literally buying every backpack I kind of liked until I found the perfect one. I never did. I went through Samsonites, Incase, you name it.... but where one was lacking, the other was winning and vice versa. Point is, the backpack was either attractive or fully functional. Never both. This pack does both very well. It’s insanely functional with its varied pockets, it is comfortable, and to me it looks great. Awesome backpack :)

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Bag for College!

    Posted
    TaterTot
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this bag mostly because I trust the North Face brand. I've bought their products before and have never had an issue with them. That being said, I bought this bag because I was starting college and basing my horrible luck with my high school bags, I decided to splurge and buy this one. And I do not regert a single penny. It's very sturdy, the pockets and deep with a lot of little inside pockets for pens, small notebooks, etc.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great travel backpack

    Posted
    Mike
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The storage for all the electronic accessories are perfect. Multiple chargers, watches, sunglasses plus the laptop and enough room for a coat or two. My Samsung Spin is about 15 inches and fits perfectly snug and safe inside the pouch. Great carry on bag for flights. Fits easily under seats. Many complements about the look and functionality of the backpack.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great daily day pack but pricey.

    Posted
    drklbc
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This North Face backpack is my daily driver. I love the available two frontal pockets with mesh pockets inside. Two bottle holders, one of each side. Top pocket perfect for your wallet, keys and sunglasses. Tablet and laptop pouches and good size for anything else. Comfortable straps for all day comfort. Overall, it's pricey but worth it in my opinion. Thanks.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great!!!

    Posted
    Nuique
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This laptop bag has a lot to offer there's a bunch of space inside it and you can actually sort out specific items of your own. Very durable bag and comfortable to carry I have a decent heavy gaming laptop but this bag fits really well in my back that the weight of it doesn't bother me at all. Well designed and crafted bag.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    LOVE THIS BACKPACK

    Posted
    ShayMal
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This backpack fits GREAT on my back, allowing me to carry everything I need with no discomfort. I like all the different pockets and zippers. I love the color. I enjoy being able to have two water bottles, a crevice for my laptop and extra pockets for all my electronics/cords/pens etc. Definitely recommend.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Exactly what I wanted!

    Posted
    BHeard
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I was looking for a pack that had enough room for my Surface, another tablet, and other essential business items, as well as room for a pair of shoes and clothes for an overnight stay. This is it and still sits comfortably on my back. The bottom of pack is roomy enough for shoes and the side pockets are perfect for water bottle or thermos.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Sturdy High Quality Materials

    Posted
    ARod12
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The backpack comes complete with several compartments for daily use. The product is quite sturdy with high quality materials and fleece pockets on the inside of backpack. I do find the volume of the main compartment less than ideal to hold a laptop along with a few books. I am left hoping the main compartment would be wider to accommodate a few books for a student.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    great for all

    Posted
    Josh
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This bag has tons of storage for anything you need to store. It also has comfortable straps for holding your items without feeling the stress of the weight. Has separated pockets to store special items for easy access without filling the main area of bag. I highly recommend

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    great all purpose backpack

    Posted
    transnet1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is a nice size backpage for college students or working professionals. Very light and distribute weight where it counts to prevent back ache or shoulder pain. The price is high comparable to other backpack but is worth it. Quality is very good and will last at least 4-5 years at a minimum (talking about rough handling here).

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Backpack for a 15 inch laptop

    Posted
    Aphex
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Fits a HP Z Book 15 G3. It is a little tight but I think that is a good thing. Some extra room for cables and things of that nature. This is a relatively small backpack, which I think is good. I have used is a few time as a carry on back for a flight and was able to hold more things in the bag than I think it was designed to hold.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great all around pack

    Posted
    Luke
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I needed something for short work trips that I could pack my laptop, iPad, folio and related chargers etc along with a few other necessities and this works great. I swapped out a Thule for this because the Thule didn’t open all the way making it a pain to pack up.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Not too travel friendly

    Posted
    MEOC
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The bag needs more travel friendly features: a belt to go around the carry on Handle. Also the zipper is not so smooth when trying to open it and the main space area is kind of narrow when trying to place the stuff inside as well as trying to remove the laptop for screening purposes at the airport.

    No, I would not recommend this to a friend