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Customer reviews

Rating 4.8 out of 5 stars with 2016 reviews

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 246 reviews
  • Rated 4 out of 5 stars

    Good for Collecting, but no Digital

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been wanting this film on Blu Ray for while, and for the price this is perfect. The Steelbook has good art and the Blu Ray, Not the DVD, is jammed packed with extras that any fan would appreciate. I will say though that a lot of the included features are pretty dated, like the Video Game Trailer. Overall this is a good collection for your library. One Major gripe is there is NO digital copy, and that a huge bummer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Christmas classic

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Parents need to know that, like the book that inspired it, the The Polar Express has wonderful messages about the importance of believing, the value of friendship, respect for leadership and courage, and the beauty of being kind to others. But it's also an adventure, with lots of roller-coaster thrills and some scary characters that might be too intense and frightening for the youngest kids. The Express roars, speeds, and skids on its perilous journey to the North Pole. Sometimes out of control, sometimes racing against dangers and obstacles in its path, it's the center of a tale that's suspenseful throughout. The child heroes are frequently in danger -- from falls, getting lost, being left alone on a careening train, and navigating dark, shadowy places facing characters who may wish them harm. Also worth noting: The story focuses on a boy who doubts whether or not there is a Santa.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Revolutionary film worth watching for the history

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This film was fascinating to watch because I had seen all the publicity about the technology involved in creating the art. The story was never that compelling to me and the primitive motion capture was like watching a dubbed foreign film where you start watching the non-matching lips versus the dialogue. But this film is still interesting to watch and try to get immersed in the beauty of it. The animation does a great job of copying the style of the original book art and is really quite gorgeous. But I was distracted by looking for the actors behind the animation mask. The technique has been refined since to be more naturalistic but this movie is hypnotic and engrossing. I have to try it with my grand daughter to see if gets bored.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tom Hanks and Christmas, What's Not to Love?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A modern Christmas Classic in it's ideal format, The Polar Express Blu-Ray helps showcase the impressive visuals (for 2004) and not further highlight their age in this HD transfer. It has enough special features to keep you busy over the holidays by taking an in-depth look at the techniques used by Robert Zemeckis. Much of the motion capture technology is perhaps a little dated, but still very fun to see as a bookmark in special effects history.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Family tradition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the first time I read the story book, the Polar Express, in the fifth grade I was enchanted. Tom Hanks delivers with his great voice acting and the visuals in the animation are astounding. It’s a great movie to put on when you’re all alone and lonely during the holidays. Even better, enjoy the movie with your loved ones. We like to all wear pajamas and drink hot chocolate during the movie. Or buy the movie so your wife has something to put on for her students on the last day before Christmas break, that’s why we bought it. It’s the best, I love it, it’s fantastic!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not the best 3D, but i still like it.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i bought my 3d projector, this was the first movie I watched on it. I still have yet to see Director Robert Zemeckis's other 3d Christmas movie, the Charles Dickens adaptation of "A Christmas Carol", but here is Zemeckis playing with new technology that still has its training wheels on, so a lot of it feels like a roller coaster rather than a narrative. That being said, i still like the movie a lot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Classic Christmas film

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, this film has become a classic in it's own right, regardless of the "Uncanny Valley" effect in the animation. Although the picture quality is really good, with a softness intended to keep the film warm and fuzzy, the 3D is the main attraction and what a transfer. Sure, its not the best but better than most 3D blurays. The extras are quite sparse unfortunately, but the main draw is the 3D and lossless audio, after 2 previous blurays without it, its certainly welcome!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Keeps The Spirit of Older Christmas Movies Alive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This movie can hold its head high. It has some great moments. The Hot Chocolate scene is probably the high point of the movie. Time will tell if it holds up like Santa Claus Is Coming To Town or Rudolph the Red Nose Reindeer, but based on what keeps coming out year after year this seems to be one of the last of the great Christmas films.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cute!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was for a gif, a great movie family favorite for the holiday season

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the price if you get it on sale.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Polar Express is a great movie and looks great in HD. Wanted a copy in 3D hoping it would blow me away. It's OK. There are a few scenes where you get some great reactions to the effect but there were a lot of scenes where the images overlap or are fuzzy around the edges. I got mine on sale so I'm not disappointed and I know I'll watch it again.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Movie Classic

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great classic for the holiday season. The story of a young boy who on Christmas Eve boards a magical train headed to the North Pole. The adventure becomes an extraordinary train ride to Santa Claus' home. The story unfolds as a journey of self-discovery which shows the boy the wonder of life never fades for those who believe.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Fun Christmas Movie

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You don't go into The Polar Express expecting a great film; it's pretty much just holiday fluff. Despite being perhaps a tad too long, it generally delivers on its festive promise. The roller coaster thrills were great fun on an Imax screen, but the effect loses a bit in the home, unless you're watching on a projector. Kids, though, should easily enjoy this simple holiday tale.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Christmas movie

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Polar Express has rightly become a Christmas classic. The visuals were stunning for the time, and the story has just enough adventure to keep even the most distractable kids interested. Tom Hanks does yeoman's work, acting as more than half of the adult cast. This pack would've been better if it also included a DVD for car viewing, but the Blu-Ray is of very good quality. Recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Movie

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great movie. Loved it. Whole family enjoyed it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Christmas Tradition.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Christmas movie for little ones. My two year old, who never sits through anything, was engaged for most of the movie. Yearly viewing will likely be a new Christmas tradition in our house going forward.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Instant Classic

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The book comes to life in this epic tale. If you enjoy reading this to your children or remember reading it yourself then this movie is a yearly watch. I still cannot watch it without wanting some hot chocolate! Tom Hanks is excellent as usual. Why they got Eddie Deezen for the know it all is beyond me. His voice is beyond annoying.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Movie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good movie, CGI is mediocre, and the elves look a little creepy (lol) but it's a good movie, and decent quality blu ray.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Spirit of Christmas Movie

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this movie which was based on a children's book I read to my children. Certain parts of the book were missing from this movie but imagination and reality are two different feats to achieve. I am a HUGE Tom Hanks fan so I am glad he was part of this movie which is a very heartfelt story about believing in the spirit of Christmas.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Christmas Classic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas classic that has a few slow parts, but overall the kids seemed to like it. Black Friday sale made it a great buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun but intense

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This movie is a terrific adventure with animation that seems almost real at times. It might be a little scary for very small children but with a happy ending, everyone feels satisfied when the adventure ends (and wishing there was a sequel). You may find you love this Christmas classic.

    I would recommend this to a friend