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Customer reviews

Rating 4.4 out of 5 stars with 1356 reviews

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92%
would recommend
to a friend

Customers are saying

Customers are delighted by the fun and immersive gameplay, praising the improved graphics, character customization, and new features. They appreciate the creativity and endless possibilities the game offers, allowing them to create unique stories and express their imagination. While some users have encountered installation issues and bugs, overall, players are highly satisfied with The Sims 4 and recommend it as a must-have game.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 1,356 reviews
  • Rated 1 out of 5 stars

    DOESNT WORK FOR MAC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I GOT THIS GAME SO I COULD PLAY IT ON MY MAC WHICH IS SAYS IT'S COMPATIBLE WITH BUT ITS NOT DONT WASTE YOUR MONEY ON THIS CRAP BEST BUY IS AWFUL

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    porest one yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have played all the Sims game and its the worst one yet. town is way to small and there is hardly any products for the house. I am sick of all these new games being so poorly made.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    OK but with one caveat.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game is fine but missing an instruction booklet. You have to buy instructions at a cost of around $20.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    not what it used to be

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sims program is not as good as previous versions.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have purchased several of the sims games. this one had too many glitches and I returned it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    ok, but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expecting more of this game, I have Sims 2 and 3 and this one (Sims4) isn't the best of them.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Maybe I'm getting lost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too many dlcs not enough money I don't know how to make this game fun

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game is nice but I could not play it because some files were not found and when I tried to fix it I couldn’t so i would like my money back since I am unable to play this game

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Will not load due to origin website

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an absolute waste of 56$. I bought island living at same time and due to the origin website neither will load onto my computer! I am not at all happy! Nobody else can figure it out either.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    slow on code

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok though they fixed the problem I appreciate ittt

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    can't play it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    unable to play it on my computer. my son is so disappointed!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    play good but low quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Itried to play with my kids but the game allow me only one

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Most horrible game ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved Sims 3, but this one stinks! Messed up my computer, couldn't get it to run half the time the other half would kick me out in middle of creating house so all work on it lost. I wish I had not spent the $60 on this such a waste of money and no recourse to get some money back on it:(

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will never purchase another Sims game. This is nothing like what I expected after watching the demo videos. It seems like it has reduced functionality unless you buy all of the extras...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy digital

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t waste you time. The site that you need to go to to install the game does not function well. I bought the hard copy instead

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sims4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant get this to download. There is something wrong with this video. I would like to return the video. Is it to late.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t download don’t buy ANYTHING from best buy digital they garabagw and don’t help your own your own

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Download Doesn't Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to download the digital copy and it didn't work. It just said, "File not found." How annoying!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Digital Download DOESNT WORK!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warning this will not work if you purchase for digital download. Waste of $40!!!!! BUYER BEWARE

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Return Policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Stocking Gift in Sims4. The PC version does not work for Macs...... I tried to return today and Best buy would not allow me to with my reciept in hand.

    No, I would not recommend this to a friend
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