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Thecus - Technology N4810 4-Bay External Network Storage (NAS) - Black-Front_Standard

Customer rating

Rating 1 out of 5 stars with 1 review

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would recommend to a friend

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  • Rating: 1 out of 5 stars

    Worst Customer Service Ever

    Posted
    OmniPhillips
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Do Not Buy. I set it up and it worked just fine. I then transferred about 6tb of data to it. One day later I had a power outage and when it booted back up I could not access any of my data. The unit showed a healthy raid drive but non of the shared folders showed up and all services had stopped running on the unit. They have a customer support line in their website but all it allows you to do is leave a message and no one ever calls back. You can submit a ticket on their website but they only respond about once per day with stupid questions and not how to fix the issue.

    No, I would not recommend this to a friend