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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1095 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the Theragun PRO's powerful force, long battery life, and ease of use. Many appreciate its high build quality, muscle-relieving capabilities, and the variety of attachments. However, some find the device to be quite loud and heavy. A few users also noted that the accompanying app could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,095 reviews
  • Rated 1 out of 5 stars

    No

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good but you’ll be worse tomorrow ! It’s too powerful and made me feel like I had sprains in my muscles after use for days

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't be fooled by the price, this item is poorly made. It's way too expensive to stop holding the battery in the device after 6 months.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Works amazingly well!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Theragun Pro works amazingly well on tight, sore muscles. I often have lower back soreness and I have found that a few minutes with the Theragun greatly lessens the soreness. My wife has very tight shoulder and neck muscles and the Theragun has helped her tremendously. Connecting to the Theragun via the smartphone app was relatively painless, although for someone who isn't that tech savvy it might prove more difficult. However the app is very helpful and shows exactly how to operate the Theragun and gives suggestions for different therapies to try. The noise is acceptable, but you're not going to be watching TV or having a conversation when in use. I do wish it was more quiet.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Batteries died immediately, will not charge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both batteries stopped charging after initial use. Dont waste your money here.

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Sore muscles gone

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Theragun pro is an amazing tool I never knew I needed. I’m always sore after exercising or sometimes waking up in the morning with a sore lower back. After using the Theragun it has helped eliminate those annoying aches. In the box it includes a very nice carry case that holds 2 batteries, charging cable, six attachments with their own pouch and the unit itself. There is also an app that pairs with the unit to make it really shine. You can just use the Theragun on it’s own without the app and get to relieving those sore muscles or use the app that has routines that you can follow to help guide you and pinpoint those problem areas. For an example while using the lower back setting on the app it sets the speed for you, times you and also lets you know if you are applying the correct amount of pressure, awesome! The unit itself has 3 different positions you can adjust it to get the best hold. I believe there are 4 speed settings also and they say this newest model is 50% quieter than the previous version which I don’t have to compare to but to me the noise is not even an issue. Yes anything that vibrates is expected to make noise but the Theragun is reasonably quiet and I find it therapeutic when I get my muscles massaged. I barely even notice it because I am getting relief. It’s like a game changer for me since I’ve been exercising and didn’t know I needed it. It’s helping me bounce back quicker and making me feel better.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    An Excellent Massage Treatment Device

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll admit I had some doubts about this device based on some experiences I had while in PT a few years ago. The thing they used then looked more like it came from a home improvement store rather than a therapeutic device. It sounded like a large power drill and frankly had me afraid. Imagine my surprise when I first used this one yesterday. It's rather ergonomic and doesn't weigh a ton, even with it's battery installed. What shocked me the most was just how quiet this was compared to the device used on me a couple of years ago. Seriously, it has to be used/seen/heard to be believed! It has multiple settings depending on how forceful you want it to be and comes with six different attachments or "tips". This is helpful if you want a targeted type of treatment. I'm fond of the one it comes with as it offers a good bit of coverage. The smallest on actually hurts a little (at least to me it does). Just after one day I'm noticing a huge improvement in my back and shoulders. It's adjustable so you can get those hard to reach places if you're on your own. It comes with a rather nice carrying case and two rechargable batteries that deliever on the promised operating times. I've not installed the companion app yet and have been relying on what the PT therapist instructed me on in the past. I hightly recommend.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Helpful for Chronic Pain

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this device for a bit under a week by now, and have used it daily since I got it. There are a number of target areas for use for me, and I tried them all out. While I've noticed definitive improvement in some of those areas, others seem to be a bit more stubborn and the work on them is more of a timely, cumulative lessening than a quick, direct relief. Regardless, continued treatment leads to continued better feeling, so I'm not considering that a failure. The machine is not quiet by any means, so don't plan on watching or listening to anything while it's in use. Depending on how many treatment areas you're going for in a session, that could easily be less than five minutes, or much more. While it isn't quiet, I wouldn't classify it as overly loud; I'd say quieter than a blender, for instance. The included QR code for the associated app that came in the box didn't work, and for some reason, searching for 'theragun" did not locate the proper app. The app itself is very static in 'showing' how to best use the device for various locations, and the usage recommendations make getting the extra attachments seem unnecessary, and the adjustable arm has seen almost no adjusting. The additional battery is nice, though with daily use, I've still not had to change it out. The device is great, but I'm not sure the PRO version is worth the extra cost.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Great, high-quality massage device

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I have been blown away at the Theragun PRO. I've had some lower-cost back and neck massage devices in the past, but after just a few minutes using the Theragun, I feel revitalized. They suggest that you just let the Theragun float over you as you have it work on your body parts. That's all you need to do. The Theragun does all of the work. The entire kit reflects a quality, professional device. The case holds the Theragun, two batteries and the charging station. I've seen some comments on the noise level of previous versions. Although I can't compare it to an older unit, I can say that the noise level is acceptable. It's actually pretty impressive that the noise level is as low as it is since the amount of power and torque generated by the Theragun is high. I highly-recommend this if you're looking for a high-end device.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great piece of equipment

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent equipment. App works well with phone. Comes with two batteries.

    I would recommend this to a friend
  • Pros mentioned:
    Force

    Rated 5 out of 5 stars

    Amazing!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the only thing that helps my sciatica. It feels amazing and brings me so much relief so I can sleep better.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Massager works great but case doesnt hold everythi

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thebunit itself works good and the battery lasts long enough. The case is a disappointment. It is very well built but doesnt hold the included tips or the battery charger.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Muscle tension relief.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's heavy but does its job! It releases muscle tension like no other!

    I would recommend this to a friend
  • Pros mentioned:
    Force, Quality

    Rated 5 out of 5 stars

    Worth every pennies

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am impressed with the Theragun PRO I have purchased, quality is superior, I use it everyday for a good night sleep and eases the body aches.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Theragun

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product purchased matched the online description perfectly. The in store pick up was easy and seamless; and the product works exactly as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Force

    Rated 5 out of 5 stars

    A miracle! Worth every cent!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My chiropractor recomended this very brand and model “pro”. Ive been doing weekly therapy for a colapsed vertibra on my lower spine which was pinching a nerve. With 2 weeks of use twice daily for short sessions, my pain went from a 9.5 to 3. Each session lasts less than 5 minutes and its bringing my life back. My chiropractor showed me how to use it and its working fast! For me this is a miracle, I dont take pain meds or creams any more. Can’t wait til Im 100% pain free.

    I would recommend this to a friend
  • Pros mentioned:
    Muscle relief

    Rated 5 out of 5 stars

    From old man status to gumby

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So i work at best buy selling TVs which has taken a small toll on my back especially since i had some pre-existing injuries from my time in the army. A lot of time after a full day on my feet my lower back is so locked up i can barely move side to side. Im in my 30s but would be locked up like a man in his 80s.. this bad boy turned me from old man to gumby in 4min! All my lower back pain was eliminated in the first use. Truly amazing product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. I’ve used other, off brand, athletic guns and this gun is by far the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love best buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time i go to best buy or order from it I love rhe sercice WE LOVE YOU BEST BUY!

    I would recommend this to a friend
  • Pros mentioned:
    Force

    Rated 5 out of 5 stars

    Consistency of quality?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First unit had a defect, so be aware. And it is so weird how much different the experience from the second one was... so much better, but at the same time feels a little weaker. Still 5 stars because it is an amazing product!!!

    I would recommend this to a friend
  • Pros mentioned:
    Muscle relief

    Rated 5 out of 5 stars

    Very Happy with the Theragun PRO

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Theragun helps relieve a lot of the pain I experience from having a desk job. The extra energy and mobility has been awesome!

    I would recommend this to a friend