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Customer reviews

Rating 2 out of 5 stars with 6 reviews

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33%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-6 of 6 reviews
  • Rated 3 out of 5 stars

    Freezer unit

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the freezer unit is great we didn’t realize that the water spout addition on the front panel takes up a lot of space in the interior thus decreasing overall freezer capacity. Would recommend to avoid buying the water dispenser unit to new buyers. Overall the freezer is fantastic and the water dispenser is also good just that they could have done a better job in designing this.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BUY SOMEWHERE ELSE, Any where else!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy Anywhere BUT Best Buy!!! In stock item. took 2 months to deliver! April -no call no-show. May confirmed then canceled (day before by a geek squad mgr) June was finally delivered. For a 42" Thermador, high end appliance, and a "elite member" No organization....BUY SOMEWHERE ELSE, and get the product within a shorter period of time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received this item in error and is being replaced without the water and ice dispenser. It takes way too much space from freezer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ice maker has never worked

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had a person here 3 times and it still doesn't work - bought this refrigerator specifically because of the ice maker!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    super

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great item, I like it high quality and excellent performance

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Thermador FREEZER. WATERLINE EXPLODE. Need HELP

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought all Thermador Appliences from best buy and we love them but had problem with freezer and waterline. Water line exploded during Covid and my base damaged. Everything was close that time. We turned off water line. Since then I have called so many times and personally I was at Schaumburg and Kaldeer location bit no-one helped just told call here and there Even I had Total Tech membership. I Dont know how to resolve this issue. We spend 14000-15000 on that appliance and are in BIG TROUBLE. I Dont know it's BEATBUY FAULT OR THERMASOR?

    No, I would not recommend this to a friend
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