The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-2 of 2 reviews
Rated 5 out of 5 stars
Perfect
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We loved the The help from-the salesman was valuable
I would recommend this to a friend
Rated 1 out of 5 stars
Unreliable brand
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Unreliable brand. I have a prior model that died after 8 years and Thermador does not sell replacement parts for something made just 8 years ago. This is an $8,000 freezer going into the landfill after 8 years. Avoid the Thermador brand. Go buy some Whirpool product; you'll also have to throw that out after 6-8 years but at it costs 1/3 the price for the same unreliability.
No, I would not recommend this to a friend
Brand response from Thermador Team
Posted .
Hello AdamC, thank you for your review. At Thermador, we strive to provide the high level of quality and reliability our products are known for, and we're very sorry to hear this model has not met your expectations. Please know that your feedback is extremely valuable to us and will be shared with the appropriate teams for further review and consideration. For any product-related inquiries, feel free to call Customer Care at 800-735-4328 for real-time support. Thank you.