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Customer Ratings & Reviews

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Customer reviews

Rating 3 out of 5 stars with 4 reviews

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-4 of 4 reviews
  • Rated 1 out of 5 stars

    Overpriced clunky unit that always breaks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this Thermador oven as it was one of the very few 30” steam ovens on the market. Steam function did not work from the day of installation as it could not detect water, after 2 months and 3 different control board replacements steam function finally started to work. After a month unit started descaling (without a way to abort) and just stopped working but this time entirely (only digital clock works). Thermador’s service provider did 3 more attempt to repair, replaced 5 more boards without any success and requested unit replacement which Thermador denied asking to do more attempts. Fast forward to today. I had this unit from January to November it only worked a month, 15 different parts had been replaced and it still broken. Can no longer return to the store and Thermador is just waiting for me to run out of patience. So unless you want super expensive drawer with digital clock & pleasure of meeting service providers I would stay away from it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Full size oven but small like microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is unmatched however for the size this oven is extremely small on the inside! Opted to go with a different oven.

    No, I would not recommend this to a friend
    • Brand response from Thermador Team
      Posted .

      Hello NikkiA, thank you for taking the time to share your review of your Thermador oven. We apologize that the capacity of the oven did not meet your expectations. We understand that having sufficient space is important for your cooking needs. Your feedback is incredibly valuable to us as we are committed to continuously improving our products, services, and overall customer experience. If you would like to provide additional details or require assistance, please don't hesitate to contact our customer care team at 1-800-735-4328 or [email protected]. We appreciate your feedback and thank you for reaching out to us. thermador

  • Rated 4 out of 5 stars

    Thermador Wall Oven

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Thermador - Electric Steam Convection wall oven is ok!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love the Thermador Oven!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the oven. Enormous flexibility in baking and cooking options. Highly recommend!

    I would recommend this to a friend
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