Customer Ratings & Reviews
- Model:
- SGSXP365TS
- SKU:
- 6281803
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the Masterpiece 36" Built-In Gas Cooktop for its exceptional burner performance, particularly the extra-low burners, and its ease of cleaning. The cooktop's quality and design are also appreciated, seamlessly fitting into various kitchen styles. Additionally, the simmer feature and the installation process receive positive feedback.
This summary was generated by AI based on customer reviews.
review of products
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product has issues, but the representative(s) from Thermador is very knowledgeable and helpful!
I would recommend this to a friendExtremely bad installation service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am writing to express my deep dissatisfaction with the installation service provided by Best Buy. I have made several appointments for the installation of a cooktop, and each time, the installer has failed to show up. Despite receiving assurances and confirmations from Best Buy, the appointments are consistently canceled on the scheduled day, causing immense inconvenience. This pattern of unreliability has not only wasted my time but has also created unnecessary frustration. I believe that as a customer, I deserve a level of service that aligns with Best Buy's reputation
No, I would not recommend this to a friendBrand response from Thermador Team
Posted .Hello SatishD, thank you for your review. We are deeply sorry for the inconvenience and frustration caused by this experience. Customer satisfaction is our top priority, and we regret falling short of your expectations. If you have inquiries specific to your installation appointment, please contact The Best Buy Support Line at 888-237-8289 for assistance. Thank you.
