Customer Ratings & Reviews
- Model:
- SGSP365TS
- SKU:
- 6281800
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers love the Masterpiece 36" Built-In Gas Cooktop, especially the heating performance and burner positioning. The cooktop is also favored for being easy to clean. Overall, customers seem very satisfied with this product.
This summary was generated by AI based on customer reviews.
poor planning
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cooktop it self is very good, but they did not bring the conversion kit and we had to wait three weeks before we got it installed so we could use the expensive cooktop
I would recommend this to a friendBrand response from Thermador Team
Posted .Hello Amin, thank you for your review. We're sorry to hear about the trouble your installer had. If we may help answer any questions, connect with us at 800-735-4328.
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really like the products and would like to buy it again
I would recommend this to a friendWorst experience of my life, never never again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible customer service and experience. Would not recommend to anyone.
No, I would not recommend this to a friendBrand response from Thermador Team
Posted .Hello NatK, Thank you for taking the time to submit this review. We apologize this has been your experience and for the inconvenience. We have forwarded your feedback to the appropriate team as we strive to continuously improve our products, our service and quality of our services. Your input is invaluable in this process, and we appreciate you reaching out. Please feel free to reach out to our Customer Care team by calling 1-800-735-4328 for real-time support. Thank you.
- Pros mentioned:Ease of cleaning
It just works!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is really a ridiculously well-built, good looking, functional, and no nonsense cook top. Cleans easily, and just works! No nonsense!
I would recommend this to a friend