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Customer Ratings & Reviews

Your price for this item is $1,899.00

Customer reviews

Rating 4.5 out of 5 stars with 12 reviews

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  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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83%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-12 of 12 reviews
  • Cons mentioned:
    Button size, Illumination, User friendly

    Rated 4 out of 5 stars

    Great upgrade from a 1960s coil stovetop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fast and well, cons the buttons are small and hard to push, and it lacks illumination. There shouldve been more thought in the user experience. It’s functional and does the job but is not user friendly, bought the display at a discount. Wouldnt pay full price.

    I would recommend this to a friend
  • Pros mentioned:
    Easy installation, Even cooking

    Rated 5 out of 5 stars

    Happy cooker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this cooktop for about a week and a half. I had Best Buy do the install, it was quick and easy. It fit in the same cut out as my old cooktop. I did read up on the operating instructions before the install so I could check it out when it was ready. First of all it looks beautiful on my counter. It cooks very evenly and I like that the burner adjusts up and down in order to keep your set temperature constant. Saves energy. One of the reasons I chose this cooktop was for the bridge system connecting two burners in order to use a griddle. This was very important to me. I am very happy with this cooktop and look forward to cooking many more meals with it.

    I would recommend this to a friend
  • Cons mentioned:
    Service

    Rated 1 out of 5 stars

    Don't buy this cooktop

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    total junk, had 3 service calls in less than a year and bestbuy can't fix it, called the manufacturer and they said bestbuy sold me 2017 model in 2022 and it's out of warranty what a nightmare purchase is this

    No, I would not recommend this to a friend
    • Brand response from Thermador Team
      Posted .

      Hello Kami, thank you for your review. We're sorry this has been your experience. We understand out of warranty repairs can be disappointing. For further assistance, please contact our customer service team at 1-800-735-4328. Thank you. thermador

  • Pros mentioned:
    Appearance, Brand

    Rated 5 out of 5 stars

    Thermador!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thermador is a quality product. It visually striking and very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Easy installation, Even cooking

    Rated 5 out of 5 stars

    Love my new cooktop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it for about a month now. So far everything is perfect, way better than my old Viking cooktop. Also the bestbuy installation service is very good, on schedule and did a splendid work.

    I would recommend this to a friend
  • Cons mentioned:
    Difficult to clean, User friendly

    Rated 4 out of 5 stars

    Thermadore cooktop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cooktop cooks well but it leaves fingerprints and is difficult to keep clean. It is not as user friendly as my older model.

    No, I would not recommend this to a friend
    • Brand response from Thermador Team
      Posted .

      Hello Geese, Thank you for your review. We are sorry to hear of your disappointment with this model. Your feedback is invaluable to us as it helps us improve our products. Your comments will be reviewed by our design team. Please feel free to contact our Customer Support team at 1-800-735-4328 if you have any questions. thermador

  • Pros mentioned:
    Control

    Rated 5 out of 5 stars

    Thermador Cooktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cooktop replaced an outdated cooktop and I cannot believe how far the controls and electronics are on this item. I am so happy with the ease of use, cleaning and technology.

    I would recommend this to a friend
  • Pros mentioned:
    Control

    Rated 5 out of 5 stars

    Cooktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly and easy to clean. The touch controls are easy to use with many temperature options, including mid temperature selection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than an Induction Unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent form, fit, and finish. Easy to use, instant heat; was planning on getting an induction unit, but now that we have been using this, I actually prefer it - no limitation on cookware material (can still use aluminum and copper).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Returned bc couldn’t fit in the space my kitchen h

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted this cooktop but had to return it because my counters were not constructed for a cooktop and under mounted wall oven design, but instead a full stove/oven unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher Repair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician fixed the problem in my dishwasher the first time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stove

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product would buy again. I also recommend to others.

    I would recommend this to a friend