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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 13 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the Professional Series 30" Built-In Double Electric Steam and Convection Wall Oven highly, particularly the steam oven feature. Customers appreciate the steam oven for reheating food, noting that it heats quickly and prevents food from drying out.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-13 of 13 reviews
  • Pros mentioned:
    Steam oven

    Rated 5 out of 5 stars

    Love my Thermador Steam Oven!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been dreaming of having a steam oven for years. It’s finally a reality. The Thermador double oven is so versatile and user friendly. And cooks wonderfully. Thanks to the BestBuy crew for making our purchase so easy!

    I would recommend this to a friend
  • Pros mentioned:
    Steam oven

    Rated 5 out of 5 stars

    Excellent design and features, big and small

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Thermador Professional double wall oven took forever to arrive but was worth the wait. I have been alternatingly daunted and delighted as I explore all its wonderful features. Some of the simple ones were a surprise, like the doors, which are so well insulated they do not get hot. Also the motors are so quiet I thought at first the convection feature was not working and had to check by opening the door. Speaking of opening the door, it is also nice to turn on the light in the oven without opening the door. A wonderful feature that my cat Downi loves is Speed Convection, which is especially good for frozen foods. It does not require preheating but still cooks in the time stated on the package. So I can turn on the oven, insert the food right away, and sit with my wine and my cat and not have to disturb her to put in the food after the oven gets hot. There is a lot more to explore, like steam cooking, where you actually put water into a receptacle in the side of the oven. But tonight I used the built-in rotisserie, which was one of the things that made us willing to cough up the extra price of this model. The chicken turned out juicy and tender, and the skin was brown and crisp. Can't wait to do a rib roast the next time we celebrate a special occasion! PS The reason my attention was drawn to this upscale appliance in the first place was that it actually has KNOBS in addition to an electronic display, which means my visually impaired husband can turn it on and off. Yay!

    I would recommend this to a friend
  • Pros mentioned:
    Steam oven

    Rated 5 out of 5 stars

    6 months in

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oven works great and find i do use the steam oven alot. It makes leftovers tast fresh. Definitely was a good purchase

    I would recommend this to a friend
  • Pros mentioned:
    Steam oven

    Rated 5 out of 5 stars

    Amazing piece of machinery!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this double oven. It has a WiFi setting, which is extremely helpful, and the steam over is awesome for reheating things without drying them out. They do get a little hotter than I was expecting so we tend to use the upper oven more (we have small kids).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great functionality and precision to the max. Very very heavy, needed ingenuity and 3 people for install. I don’t really like that the oven doesn’t say which knobs are for the lower oven or the upper, but otherwise amazing. Excited for all the baking we will do in this beauty.took forever to get and there was poor communication between Best Buy and us along with ever changing delivery dates.

    I would recommend this to a friend
    • Brand response from Thermador Team
      Posted .

      Hello Rzy21, we appreciate the positive and constructive feedback you provided on this model Your comments and observations are extremely valuable to us as they allow us to find areas where we can improve on our microwave products. If you have any questions or need additional help, we invite you to contact our Thermador 24/7 customer support at 800-735-4328 or email [email protected] with your contact information. Otherwise, we too hope you will experience many years of creating amazing culinary delights with this Steam and Convection Double Wall Oven. thermador

  • Pros mentioned:
    Steam oven

    Rated 5 out of 5 stars

    Double oven

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great & works even better, Heats food up quick like a microwave

    I would recommend this to a friend
  • Pros mentioned:
    Steam oven

    Rated 5 out of 5 stars

    Bye Microwave and hello Steam oven

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite appliance. The steam oven works so well with heating up leftovers! I don't miss my microwave one bit!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Loss of power issues

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At times the oven resets w/o warning. I am not sure if this is due to a loss of wifi signal vs an electrical defect. If this happens, you have to manually restart the oven and this causes a delay in cooking, especially if you are not around when the oven "sporadically" goes off.

    No, I would not recommend this to a friend
    • Brand response from Thermador Team
      Posted .

      Hello dbyrd, thank you for bringing this to our attention. We apologize for the inconvenience caused by this issue with your oven resetting. This does not reflect Thermador's commitment to providing high-quality products, and we are sorry this has been your experience. Please contact our Customer Care team at 800-735-4328 for further assistance. Thank you for choosing Thermador. thermador

  • Rated 5 out of 5 stars

    Love the Thermador steam ovens!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are extremely happy with our Thermador double wall ovens. Tried the steamer option and it works well. Baking is very efficient - gets done quickly - good insulation and heating compared to our old GE monogram.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermidorian is the best!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product with exceptional oven controls. We love the steam oven and have already used both ovens simultaneously. Can’t be happier with this!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    need for business

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is OK. Not much help from your staff and easy to sign out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sexiest Top and bottom ovens.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    XCLNT Quality. Heats up fast. Evenly bakes. Great value for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Double Oven

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, would buy again. Also had good service with Best Buy and service department.

    I would recommend this to a friend
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