Customer Ratings & Reviews
- Model:
- PCG366W
- SKU:
- 6292527
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the overall performance and ease of use as positive aspects of the Professional Series 36" Built-In Gas Rangetop. The powerful burners and sleek design are also well-received. Many customers feel that it is one of the best stoves available and appreciate its aesthetic appeal.
This summary was generated by AI based on customer reviews.
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased at a great price for this high-end appliance. It won me over my initial choice which was the Viking Cooktop. I am so glad I found this, I like it better and I’m told it is easier to get repaired if ever needed.
I would recommend this to a friend- Pros mentioned:Burner power
Range Power
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautifully built and gorgeous to see. Six powerful burners that heat evenly and cook food quickly. Able to adjust flame from super low to super high. Enough room between burners to use large pots and pans without them banging into one another.
I would recommend this to a friend - Pros mentioned:Ease of use
Thermador Cooktop
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE this cooktop! Top of the line Thermador, so much room to cook multiple things at once for my family of 6. Love the added bonus light feature that illuminates the knobs. Easy to clean
I would recommend this to a friend - Pros mentioned:Looks
Worth it.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great, cooks great, was well worth the money especially for a family that like to cook daily home cooked meals.
I would recommend this to a friend - Pros mentioned:Looks
Great looking Cooktop
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waiting on final install, but looks fantastic! Will add more soon.
I would recommend this to a friend - Pros mentioned:Burner power
Range Top Grill
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looking forward to installing it. We've always wanted a six burner grill.
I would recommend this to a friend - Pros mentioned:Overall performance
Stovetop review
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just installed and used once...seems great. Send me another review in a month or so for more info.
No, I would not recommend this to a friend - Pros mentioned:Design
Fantastic professional gourmet cooktop
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful cooktop Exceeded our expectations and looks great in our kitchen
I would recommend this to a friend - Pros mentioned:Design
Range top
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.World class product for gas burners. Very sleek design as well.
I would recommend this to a friend Great cooktop!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything my wife was loking for and the best price around
I would recommend this to a friend- Pros mentioned:Ease of use
Great Stove
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lights easily , looks good and cooks very even. Easy to install
I would recommend this to a friend - Pros mentioned:Overall performance
The best of the best....forget the rest
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stop looking. 100% guaranteed winner. There is no substitute
I would recommend this to a friend High End Range Top
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t gotten this yet, BB asked me to rate this and I shall. Looks great, expecting it to be high end especially paying 4 racks for this bad boy! Top 3 real high end range top: Thermador, Wolf, & Viking
I would recommend this to a friendA Quality Cooktop.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent stove top. Thermador has a pattern on its' start burners. most efficient in the industry. Best in it's class.
I would recommend this to a friendGreat Cooktop !!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT COOKTOP !!! Should last many years. "Worth it's weight in gold!"
I would recommend this to a friendGood product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product worked very well. I enjoyed using it cooking my meals.
I would recommend this to a friendBroken knobs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the knobs came in broken. Other than that item is fine. Looking to see how to let Best Buy know and can't find customer service.
No, I would not recommend this to a friendBrand response from Thermador Team
Posted .Hi CarmenS, we're sorry to hear about your broken knobs. For further assistance, please contact Best Buy support at 1-888-237-8289.
Frustrating and disappointing experience.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered in June 2021 October Received delivery. First attempt installation crew unable to install. December Second attempt different installation crew successfully installs new cooktop. When tested found defective with only 4 of 6 burners working with the assistance of a bbq lighter. Waiting for replacement..
No, I would not recommend this to a friendBrand response from Thermador Team
Posted .Hello marcomsf, we're sorry for the inconvenience you're experiencing with delivery and installation of your new cooktop. We know your dealer is doing everything possible to ensure this is fully resolved. We stand with them in their efforts to ensure you're completely satisfied with this model, and invite the installer to call our Thermador 24/7 customer support at 800-735-4328 if they need our assistance. Thank you.
Fast delivery
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful range top was delivered quickly. I love the burners as they boil a pot of water quickly for pasta, etc. I love that the knobs light up. It has everything I wanted in an upscale range top appliance and at a good price.
I would recommend this to a friendNo support
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No interest in supporting customer--will never buy another Thermador appliance. Their advice when burners wouldn't light? "Call a repairman"
No, I would not recommend this to a friendBrand response from Thermador Team
Posted .Hello KatieB, thank you for taking the time to submit this review. We apologize that this has been your experience and for the inconvenience. We have forwarded your feedback to the appropriate team as we strive to continuously improve our products and the quality of our services. Your input is invaluable in this process, and we appreciate you reaching out. Here is a link to the Use and Care manual: https://tinyurl.com/3k7zpuxr. Please refer to the troubleshooting guide on page 15. If you have any questions or concerns, feel free to connect with us by calling 1-800-735-4328. Thank you.