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Customer Ratings & Reviews

Your price for this item is $179.99

Customer reviews

Rating 4.8 out of 5 stars with 27 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the Tower 500 Mid Tower PC Case's excellent cable management and attractive design, with many praising its spacious interior and ease of use. The case's impressive airflow is also frequently highlighted as a positive feature. However, some customers noted that the case's size is larger than anticipated.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 27 reviews
  • Pros mentioned:
    Cable management

    Rated 5 out of 5 stars

    Very Nice Looking and Spacious Case.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure why some people are concerned about thermals, air cooler compatibility and what not with this case, but my i9 12900K stays at 27c idle, hardly reached mid 60c in load and around mid 80c in stress. GPU temps stays 37c or low idle, never seen GPU crossing 76c with RE4 Village or Tiny Tina's Wonderland @ 1440p. My other PC with Corsair 5000X RGB case shows 40C on idle with similar setup. All your components have enough space to swim in the case. Also, a little wide but looks very nice, cables are hidden 100%. And dont worry the case looks way nicer in real than in pics. Heres's my setup: 2 exhaust on top. 2 intakes on bottom. 3 intakes on side, right next to vertical GPU. 1 exhaust on back. 2 additional passthrough fans between bottom and upper layer. HW Details: i9 12900K with Noctua NHD15 (ugly fan version) 32GB DDR4 3600 AsRock Z690 Steel Legend MOBO Asus TUF GDDR6X 3060 ti (the 600+ GB BW version) Thermaltake GF3 850 Gold 4 HDDs + 3 m2 SSDs

    I would recommend this to a friend
  • Pros mentioned:
    Cable management
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pros: you can see inside the case no matter where you put it looks really good cable management is easy can handle any size motherboard lots of room for fans and radiators 5 USB ports on front cons: heavy big (could also be a pro)

    I would recommend this to a friend
  • Pros mentioned:
    Airflow
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Love this case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is pretty big but only thing i disliked was that a 4080 euro card doesnt fit without taking one bottom tray covers out because jta about a inch n a half to long to not have to which sucks cuz now you can see the power supply cables if u look inside the case but other then that case is cery nice

    I would recommend this to a friend
    • Brand response from Thermaltake
      Posted .

      Hello,

      We are glad you are enjoying your case. If you have any questions please feel free to reach out any time!

      Best Regards,
      Thermaltake Support

  • Pros mentioned:
    Cable management, Case design

    Rated 5 out of 5 stars

    Best case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome case and easy to work with and routing everything, definitely recommend having some fan extension cables ready though just in case the cords run short. Plenty of room for upgrades and customization.

    I would recommend this to a friend
    • Brand response from Thermaltake
      Posted .

      Hello,

      We are glad you are enjoying your case. If you have any questions please feel free to reach out any time!

      Best Regards,
      Thermaltake Support

  • Pros mentioned:
    Airflow

    Rated 5 out of 5 stars

    The perfect pc case.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best pc case! Thermaltake knocked it out of the park with this one. If you’re looking to have phenomenal airflow, and to be able to customize your parts to be a one of a kind personal build, this case is perfect. I’ve found that I can even use it with a 4090 gpu, and the sideways motherboard orientation is great for keeping the stress on the mouthed board PCIe ports down. Can’t recommend highly enough!

    I would recommend this to a friend
  • Pros mentioned:
    Cable management, Case design

    Rated 5 out of 5 stars

    Huge but beautiful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very large case. Alot of working room to allow easy cable management. Unique design looks great! Sturdy case does not feel cheap.

    I would recommend this to a friend
    • Brand response from Thermaltake
      Posted .

      Hello,

      We are glad you are enjoying your case. If you have any questions please feel free to reach out any time!

      Best Regards,
      Thermaltake Support

  • Pros mentioned:
    Cable management

    Rated 5 out of 5 stars

    Must get!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case. Everything is on display. Installation is made super easy on this case and plenty of room to hide your cables.

    I would recommend this to a friend
  • Pros mentioned:
    Case design

    Rated 5 out of 5 stars

    Unique case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is different from most cases. If you have a monster gpu like I do with a 4090, it will take a slight modification by removing one of the internal shelves that’s designed to be removed. Has plenty of mounts for fans to keep things cool. And also it’s very tall and big compared to a lot of other cases.

    I would recommend this to a friend
  • Pros mentioned:
    Cable management

    Rated 5 out of 5 stars

    Spacious!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of books and crannies to tick wires away in. Seems to do relatively well.

    I would recommend this to a friend
    • Brand response from Thermaltake
      Posted .

      Hello,

      We are glad you are enjoying your case. If you have any questions please feel free to reach out any time!

      Best Regards,
      Thermaltake Support

  • Pros mentioned:
    Case design

    Rated 5 out of 5 stars

    good case very big

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very big case that allows for your parts to be seen very good. would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is awesome wish it had more options for mounting the cooler but other than that no complaints

    I would recommend this to a friend
    • Brand response from Thermaltake
      Posted .

      Hello,

      We are glad you are enjoying your case. If you have any questions please feel free to reach out any time!

      Best Regards,
      Thermaltake Support

  • Rated 5 out of 5 stars

    Very pretty case!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I fell in love with this unique case the first time I saw it, so I just had to get it for my build. I accidentally bought the tower 100 thinking it'd fit mATX but it doesn't (the 200 does). I thought I might as well get the 500 sinse I wanted the glass on the sides. It is very easy to build in and adjust things. Only issue is that two of the usb ports got damaged so they're unusable, but I can't use them eitherway so it doesn't really matter to me. She's very big and I plan on decorating her even more since there's so much space.

    I would recommend this to a friend
    • Brand response from Thermaltake
      Posted .

      Hello,

      We are glad you are enjoying your case. If you have any questions please feel free to reach out any time!

      Best Regards,
      Thermaltake Support

  • Rated 3 out of 5 stars

    What in the World

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kudos to Best Buy and UPS for getting me this case two days earlier than expected. The specifications on this chassis are a bit deceiving. I was looking for something I could get better airflow on my XFX Merc310 RX 7900 XT. This case said it would support a 355mm graphics card. It did not say you had to take half the floor out of the case. If you want the basement fans blowing up into the case as I intended, you have to give up the capacity to install a 360mm AIO. Unless you don't mind it being secured by two screws. For the size of this thing, it doesn't support many fans. Probably better suited for a custom water loop. But if you're doing that, you're not buying a $160 case from BB. I DO NOT by any means suggest this case unless you are a well seasoned builder.

    No, I would not recommend this to a friend
    • Brand response from Thermaltake
      Posted .

      Hello,

      Thank you for your review, we value all our customers. We will take note of your complaints and appreciate your experience.

      Best Regards,
      Thermaltake Support

  • Pros mentioned:
    Case design
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Very nice look, some okder design mechanics.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is beautiful. However, it’s a fair bit bigger than i expected, even though it doesn’t actually fit a strix card without removing the bottom panel. It’s much closer to the tower 900 than i thought it would be. Cable management is tough, and there are two USB 3 cables (so if your motherboard only has 1 header you will be left without 2 functioning ports), but i don’t regret it because the case is truly gorgeous.

    I would recommend this to a friend
    • Brand response from Thermaltake
      Posted .

      Hello,

      We are glad you are enjoying your case. If you have any questions please feel free to reach out any time!

      Best Regards,
      Thermaltake Support

  • Pros mentioned:
    Cable management

    Rated 5 out of 5 stars

    Exceeds expectations.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this case on a whim expecting the cable management a the back of the mobo to be horrible based on positioning. Well color me impressed because it's perfect and I'm indeed happy with the look of the final product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad at all

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the case, obviously not all the room in the world but will fit a 360 and 240 radiator. Comes with 2 okay fans

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great case, though slightly unwieldy.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice case, incredibly spacious though requires a bit of work to make certain components fit correctly.

    I would recommend this to a friend
    • Brand response from Thermaltake
      Posted .

      Hello,

      Thank you for your review, we value all our customer's experiences.

      Best Regards,
      Thermaltake Support

  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, product came in excellent condition condition just as described.

    I would recommend this to a friend
  • Pros mentioned:
    Case design

    Rated 5 out of 5 stars

    Box box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this case. A little overpriced but it's definitely a breath of fresh air from the usual case design. The ability to remove virtually every panel is awesome!

    I would recommend this to a friend
    • Brand response from Thermaltake
      Posted .

      Hello,

      We are glad you are enjoying your case. If you have any questions please feel free to reach out any time!

      Best Regards,
      Thermaltake Support

  • Pros mentioned:
    Airflow

    Rated 5 out of 5 stars

    Good spaciouse case huge airflow

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the build soaciouse clear good air flow nice opportunies for a powerful pc

    I would recommend this to a friend
    • Brand response from Thermaltake
      Posted .

      Hello,

      We are glad you are enjoying your case. If you have any questions please feel free to reach out any time!

      Best Regards,
      Thermaltake Support

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