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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 28 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers express satisfaction with the OBD-II Power Cable, particularly its installation process. They describe the installation as "very easy" and "plug and play."

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-28 of 28 reviews
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Incompatible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable will not work if your car has auto start/stop. Even if you disable it by pressing the button or with a scan tool, still won't work. I spent days troubleshooting and going back and forth with Thinkware tech support. They never told me this cable won't work with auto start/stop feature, I had to find out in a truck forum. The cable you will need is from Echomaster which is also available on Best Buy. Part: HWK-TW01

    No, I would not recommend this to a friend
    • Brand response from Thinkware Product Expert
      Posted .

      Hello, we're very sorry for your experience. Please reach out to us via email or phone call at [email protected] or 1 (844) 865-9273 so we can assist you further. Thank you! Thinkware_CA

  • Rated 5 out of 5 stars

    Works well!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item would recommend to everyone. good quality easy set up

    I would recommend this to a friend
    • Brand response from Thinkware Product Expert
      Posted .

      Hello, thank you for taking the time to write to us a feedback. Thinkware_CA

  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Not Compatible with 2021 Ford Mustag GT Manual

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 2021 Fors Mustang GT manual transmission and when connected with the ODB2 power cord the camera cycles between parking mode and continuous recoding mode while driving. I ordered a new power cord hoping its a faulty one but so far no luck using it for parking mode.

    No, I would not recommend this to a friend
    • Brand response from Thinkware Product Expert
      Posted .

      Hello, we're very sorry for your experience with our dashcam. Have you tried to hardwired your dashcam? Thinkware_CA

  • Rated 5 out of 5 stars

    a must to install Thinkware

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this item was necessary to install the Thinkware dash cam

    I would recommend this to a friend
    • Brand response from Thinkware Product Expert
      Posted .

      We are glad to hear that you are enjoying our product. Thank you for your feedback! Thinkware_CA

  • Rated 1 out of 5 stars

    Still waiting on delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 2 of these for my cars. Only received one. I ordered it 4/8/25. And it is 5/2/25. I have not received the second one. Very disappointing to have to wait almost one month.

    No, I would not recommend this to a friend
    • Brand response from Thinkware Product Expert
      Posted .

      Hello, we do apologize for the inconvenience that this has caused you. May we know if you have already reached out to the shop where you bought it? Please reach out to us via email or phone at [email protected] or 1 (844) 865-9273 so we can assist you. Thank you! Thinkware_CA

  • Rated 1 out of 5 stars

    Very upset customers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't work it doesn't record while or parked drive it. I wasted my money don't buy this product at all it doesn't work

    No, I would not recommend this to a friend
    • Brand response from Thinkware Product Expert
      Posted .

      We apologize for the late response but regarding this, have you check the recording using a PC/MAC? Please reach out to us via email or phone at [email protected] or 1 (844) 865-9273 so we can assist you. Thank you! Thinkware_CA

  • Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Just make sure if you have a hybrid its compatible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great in my 22 Ford Maverick. However, it was the 2.0 L Ecoboost Turbo. When I got my 23 Maverick Hybrid, I found that this isn't compatible with electric or hybrid vehicles. If you have a hybrid, make sure to get an OBD cable compatible with hybrid/electrics. Thinkware does make one now. I don't know if BestBuy sells that one yet; the specs still show not compatible.

    I would recommend this to a friend
    • Brand response from Thinkware Product Expert
      Posted .

      Hello there! You are right, we already released the new OBD II cable that is compatible with push start / electric / hybrid cars and is only available on our website - www.thinkware.com Thinkware_CA

  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Hybrid compatible or not ?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This OBD 2 works with hybrid cars or not ? I saw reviews saying no compatible with hybrid or electric cars and other say yes its compatible with hybrid and electric, who is saying the truth? I bought the thinkware U3000 and it comes with this obd 2 and its not working with my 2021 honda hybrid in parking mode

    No, I would not recommend this to a friend
    • Brand response from Thinkware Product Expert
      Posted .

      Hello, we're very sorry about your experience with our dashcam. Yes, it is supposed to be compatible as we don't see our customers with the same vehicle model and maker with problems that might be the OBD cable is defective. Please reach out to us via email or phone call at [email protected] or 1 (844) 865-9273 so we can assist you further. Thank you! Thinkware_CA

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