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Customer Ratings & Reviews

Model:
TW-Q800PRO32CH
SKU:
6341884
Your price for this item is $254.99
Clearance
The comparable value price is $299.99

Customer reviews

Rating 4.2 out of 5 stars with 344 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers find value in the Q800 PRO Dash Cam's high-quality video, ease of use, and effective parking mode. Many appreciate its compact size and good night vision capabilities, while some users experienced challenges with the app, Wi-Fi connectivity, and memory card compatibility. The price point was also a source of some negative feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 344 reviews
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Worth the investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable, good camera and worth it but app needs work

    I would recommend this to a friend
  • Cons mentioned:
    App

    Rated 3 out of 5 stars

    Great hardware with not so great software.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for a dashcam. Well built, small profile, sturdy. BUT... the smartphone app sucks BIG time.

    No, I would not recommend this to a friend
    • Brand response from Thinkware Product Expert
      Posted .

      Hello Leo, We are sorry to hear about any issues you have been experiencing with the Thinkware Cloud App. Please reach out to our support team at [email protected] or 1-844-865-9273 as we would be happy to help! Thinkware_CA

  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dashcam has all the best features and a great price. I bought this guy for peace of mind in case of any accidents or strange happenings on the road. It provides a great recordings and fit my Tesla Model S with a professional install very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Poor installation not satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the item if I knew how to work it better Best buy geek squad did not put the memory card in did not show me how to use it did not install the app on my phone did not really do nothing other than hook it up directly to the cigarette Lighter, was very disappointed.

    I would recommend this to a friend
    • Brand response from Thinkware Product Expert
      Posted .

      Hi There, if you would like, please contact our Support Team at support@thinkware.com or 1-844-865-9273 and one of our agents will be happy to assist you! Thinkware_CA

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great Picture!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and has great picture quality. App works well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dashcam

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used enough yet for best rating but on first open and start up, seems okay so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing works great and is easy to install and set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thinkware

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok not what I was expecting but it’s ok price was better then on other stores

    I would recommend this to a friend
    • Brand response from Thinkware Product Expert
      Posted .

      Hello there,

      Thank you for your feedback! Thinkware_CA

  • Rated 4 out of 5 stars

    Dashcam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Still learning to use. They installed it within an hour

    I would recommend this to a friend
    • Brand response from Thinkware Product Expert
      Posted .

      Hello Dhall,

      Thank you for the review and feedback! Thinkware_CA

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great Camera!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Camera ! Works well well investment on my car

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product Good service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this camera. I had it installed by Best Buy on both of my vehicles. Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Standard Dashcam!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been good so far. The picture quality can be little better but you get what you pay.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Q800Pro and Thinkware connection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs at Best Buy did a nice installation. Only challenge is getting help from Thinkware on a couple of questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thinkware Cameras Highly Recommended

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dash cams are super important now in the world of scam drivers. After a ton of research I settled on the Thinkware. Video quality is amazingly clear even at night. Hardwired I'm so I don't ever have to worry about forgetting to plug it in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic camera, the only issue is the mounting. Permanent adhesive on a new car is not a good idea. Need to offer a suction cup windshield mount for this model. I had to buy there old suction cup and modify it myself for it to work. I am not going to put permanent adhesive on my brand new vehicle.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 2 out of 5 stars

    Q800Pro complaint

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't never see recording always said no file.However you go to Liveview the clarity is amazing, the app think ware cloud has very poor review well deserve, if they would take it back I would trade it for something better.

    No, I would not recommend this to a friend
    • Brand response from Thinkware Product Expert
      Posted .

      Hi There, we are sorry to hear that! Please contact our Support Team at support@thinkware.com as we would like to look into this! Thinkware_CA

  • Rated 5 out of 5 stars

    nice but...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very stable and has a rich features set. note, stated max memory card size is 128gb .. worked well with 256gb (some websites state this as max) but failed updating firmware until i used a smaller card. thinkware support is very quick and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ICU

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product...quality is quite good and I like the levels of personalization available. I specifically bought this for the motion sensing and park functions to detect anything while the car is parked and unoccupied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Cam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome. Put it in the car I'm giving my sun. Was surprised by the additional features (radar zone, stop light cameras, proximity warnings.

    I would recommend this to a friend
    • Brand response from Thinkware Product Expert
      Posted .

      Hello there! Thank you for taking the time to leave a positive review and provide us with feedback. We are happy to hear that you are satisfied with your purchase. Thank you Thinkware_CA

  • Rated 4 out of 5 stars

    Milton

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy very happy with purchase but took too long for install date

    I would recommend this to a friend