Customer Ratings & Reviews
- Model:
- TW-Q800PRO32CH
- SKU:
- 6341884
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers find value in the Q800 PRO Dash Cam's high-quality video, ease of use, and effective parking mode. Many appreciate its compact size and good night vision capabilities, while some users experienced challenges with the app, Wi-Fi connectivity, and memory card compatibility. The price point was also a source of some negative feedback.
This summary was generated by AI based on customer reviews.
FXD
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it but it keeps losing connection w my iPhone
I would recommend this to a friendExcellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent dash cam this one is the best in world Thank you so much
I would recommend this to a friendDash cam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for a d friend but he found it yo hard to install , the store was 2 weeks before they could install
I would recommend this to a friendBrand response from Thinkware Product Expert
Posted .Hello There, Im sorry to hear that the Q800PRO was hard to install. Please note we do have installation tutorials available on our website!
Truck cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im still learning how to use it but so far so good
I would recommend this to a friendTHINKWARE- Q800 Pro Dash Cam
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The reason I took this product back because it takes too long to connect every time you get back in your car
No, I would not recommend this to a friendBrand response from Thinkware Product Expert
Posted .Hello Carlos, We are sorry to hear about this issue you experienced with the Q800PRO. The Dash Cam should auto-connect to the registered Hotspot Connection within 10 seconds. Please reach out to our team for further assistance. Email: [email protected] Phone: 1-844-865-9273
Thinkware dash cam
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product, it’s perfect. It’s small and unnoticeable.
I would recommend this to a friendGreat camera
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very detail dash cam . Very discreet not noticeable when driving
I would recommend this to a friendgreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great dash cam . easy to install good value. easy to set up
I would recommend this to a friendWorks great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent choice. Highly recommend for vehicle security
I would recommend this to a friend- Cons mentioned:Memory card
Don't buy this camera
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera sucks!!!!!!! Will not display the camera WIFI so can not see the video through the app. It has a continuous SD card error with supplied SD card. This occurred on 2 different Thinkware Q800 pros. Mine and my wifes. Can not set it up
No, I would not recommend this to a friendBrand response from Thinkware Product Expert
Posted .Hello Will, we are very sorry to hear that! We ask that you please reach out to our Support Team at support@thinkware.com or +1-844-865-9273 as we would like to look into this!
Not easy to use
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had this installed at Best Buy. They did a good job installing. But did NOT explain how to use the equipment. Has a hard time connecting to your phone, EVERY-TIME, EVERYDAY. WOULD I recommend, I have not yet and I doubt that I will.
No, I would not recommend this to a friendBrand response from Thinkware Product Expert
Posted .Hello There, Please note that it is not recommend to connect to the Q800PRO Dash Cam via WIFI when entering the vehicle each time as this prevents the Dash Cam from recording or providing any ADAS Alerts. Please reach out at [email protected] or 1-844-865-9273
- Cons mentioned:Screen
Camara was install and never work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera is very high tech, dosen't have a screen to monitor the activity and after it was install by Bestbuy it never worked. They took the camera out and credit my account. Please save yourself time and a headache and get another brand
No, I would not recommend this to a friendBrand response from Thinkware Product Expert
Posted .Hello There, We are sorry to hear about your experience with the Q800PRO Dash Cam. Please note that we do offer Dash Cam Models with an LCD Screen for playback such as the X700. We would love to make the situation right for you, please reach out at [email protected]
- Cons mentioned:Price
Not worth the $$
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered to utilized all of the features it has to be hard wired to the vehicle, which you have to pay bestbuy for installation. It records sometime and it has to be connected to your WiFi or phone which eats up your data. After one day I took it back. It’s over price
No, I would not recommend this to a friendBrand response from Thinkware Product Expert
Posted .Hello There, We are sorry to hear about the negative experience you had the Q800PRO. Please note that the Q800PRO Dash Cam does not require any connection to your smartphone to function normally. The Cloud Features do use very little of your phone's Data.
Junk!!! Not worth buying!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this dash cam and the rear view camera for a total of $400.00 I paid to have it professionally installed at Best Buy. I was under the impression that it would be a great a great addition to my girlfriends new Honda CRV. Every time I or my girlfriend get into the vehicle to drive we have to program it to my I phone or else the dash cam speaker says that it needs to be programmed! I brought the car back to Best Buy installation technician. He stated that’s the way it works and we would have to program this dashcam every time we drove the car. Not worth the hassle to sit in your vehicle for 15 to 20 minutes and program before you have to go to work or anywhere else. So I just unplugged it and we are now driving around with a useless $400 plus piece of junk! Do not waste your time or money on this! Not even worth a 1 Star Rating!
No, I would not recommend this to a friendBrand response from Thinkware Product Expert
Posted .Hello There, We are sorry to hear about your experience with the Q800PRO Dash Cam. Please note that the Dash Cam does not require set-up every time when in the vehicle, just the first time for initial setup. This does sound like an issue with the SD Card. Please reach out to us at [email protected] so we can make this situation right for you.
- Cons mentioned:Wifi
Cant connect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just spent an hour trying to connect to the cameras wifi. Ran out of daylight so back to the store it goes. If the basic setup is this bad, imagine having to actually use the thing.
No, I would not recommend this to a friendBrand response from Thinkware Product Expert
Posted .We are very sorry you feel this way. If you would like to continue to troubleshoot your WIFI connection, please email us at support@thinkware.com and we'd be more than happy to try and find a solution!
- Cons mentioned:App
Thinkware Cloud App is Terrible
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would have never purchased this product if I had known the thinkware app was useless. Very slow to connect and user friendly.
No, I would not recommend this to a friendBrand response from Thinkware Product Expert
Posted .Hello there, We are sorry to hear that you are experiencing issues with the app's connectivity. We would like to help in regard to any issues or if you have any suggestions for improvements. Please email us at support@thinkware.com! Thank you!
Poor video quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hate to say it but save your money on this one and get the older model. The resolution on this model would have to be the equivalent of 480p at best. Ended up checking some forums to see if I could adjust the resolution and it seemed that with this newer model many complaints about how the video looks, same issues. So like I said save your money and get the previous model. Sadly my old one failed. No complaints on the install guys though. Thinkware if you see this please fix this issue.
No, I would not recommend this to a friendBrand response from Thinkware Product Expert
Posted .Hello Scooter,
We are sorry to hear about the issue you have experienced with the Q800PRO image quality. We would like to help you with the issue, please contact our support team at: support@thinkware.com
Thank you!
It died
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was good when I had it working... it died after I put in a different SD card. It should have worked since I had it formatted for the specifications, but I guess it thought it was a virus and kept saying “format required”
No, I would not recommend this to a friendBrand response from Thinkware Product Expert
Posted .Hello Dexter, We are sorry to hear about this issue you are experiencing with your Q800PRO Dash Cam. Please contact us at [email protected] for further assistance.
Waste of money .
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this product installed on a Wednesday , by sunday someone hit my car. The event recording only got 20 secs of the crash and stopped recording right before the you could see their license plate . Its absoutely worthless. I wish i could upload the video but the review only allows pictures . Go get something else that will capture 360, not one angle of possible collision.
No, I would not recommend this to a friendBrand response from Thinkware Product Expert
Posted .Hello There, We are sorry to hear about your experience with the Q800PRO Dash Cam. Please reach out to our support team as we would like to look into this situation further and make this right. Email: [email protected]
- Cons mentioned:Wifi
Don't buy it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can make to connect to the wifi and the app so hard to work
No, I would not recommend this to a friendBrand response from Thinkware Product Expert
Posted .We are sorry to hear that! Please reach out to our Support Team at support@thinkware.com or +1-844-865-9273 so we can assist you!