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Customer Ratings & Reviews

Model:
TW-Q800PRO32CH
SKU:
6341884
Your price for this item is $254.99
Clearance
The comparable value price is $299.99

Customer reviews

Rating 4.2 out of 5 stars with 344 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers find value in the Q800 PRO Dash Cam's high-quality video, ease of use, and effective parking mode. Many appreciate its compact size and good night vision capabilities, while some users experienced challenges with the app, Wi-Fi connectivity, and memory card compatibility. The price point was also a source of some negative feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-344 of 344 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Thinkware Dashcam

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased Thinkware dash cams for both my truck and my wife’s suv and I am impressed with how well they work. They all have an appealing look and provide peace of mind that if ever I might be involved in an accident I’ll be able to provide video proof of the event.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do your research before purchase...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BUYER BEWARE... Thinkware camera equipment does not perform as described. I purchased two different models with store installation. Both had grt picture quality, when the camera function worked properly. Unfortunately, both cameras were undependable. I ultimately discovered the Thinkware product technology is substandard and only works intermittently. Ugh. I was very excited to purchase the Thinkware brand and did not invest the time necessary to properly research before my purchase... so my experience was a lesson learned for me (twice). Don't be fooled by the higher star "fluff" reviews that appear legit.. the camera function is not dependable and may not work when you want it to. Save your money and time.. choose a different brand.

    No, I would not recommend this to a friend
    • Brand response from Thinkware Product Expert
      Posted .

      Hello there,

      We are sorry to hear that you are not satisfied with the Q800PRO and that it was not up to standards. We would be happy to help in any way we can and provide any assistance in understanding the unit. If you are wanting to provide us with any suggestions in regard to improvement, please contact us at: support@thinkware.com. Thinkware_CA

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Top of the Line

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cam is easy to setup and use. The app allows seamless connectivity and video review.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Read the reviews before you buy.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I read the reviews before purchasing. I will not waste my money. With each bad review, there is a canned response asking for the customer to call their support desk. The company does not bother to read their reviews. Wow.

    No, I would not recommend this to a friend
    • Brand response from Thinkware Product Expert
      Posted .

      Hi Chris, We do carefully monitor all reviews on our products to provide assistance where needed. As we are unable to troubleshoot issues in the comments section, we do request customers to reach out to our team for further assistance. If you would prefer further clarification on this issue, we would be happy to discuss it further. Please reach out to us at support@thinkware.com or 1-844-865-9273. Thinkware_CA