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Customer Ratings & Reviews

Your price for this item is $429.99

Customer reviews

Rating 4 out of 5 stars with 182 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers are positive about the U1000 4K Front and 2K Rear Camera Dash Cam's excellent video quality, ease of use, and parking mode features. Many appreciate the clear picture and convenient setup, while some find the app needs improvement and the price point to be high. The built-in GPS and radar are also highlighted as positive features by some users. However, concerns were raised regarding the app's user-friendliness and the device's susceptibility to overheating in hot climates.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 182 reviews
  • Rated 5 out of 5 stars

    Talkative, but worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The included installation kit proved useful to hardwire it into my car's fuse box. Surveillance angles wide enough and the sensors are sensitive enough while parked. The rear camera's cable was long enough to tuck under my headliner. Great night time recording quality as well. The camera announces statuses, A LOT, with default settings. The app let's you mute most of it, and that's enough for me.

    I would recommend this to a friend
    • Brand response from Thinkware Product Expert
      Posted .

      Hello there!
      Thank you for taking the time to leave us detailed feedback as well as a review!
      We appreciate it. Thinkware_CA

  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Setup Challenge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boy, trying to set everything up is a 'real pain in the rear'. The provided instruction are useless (61 pages), so you actually have to contact the Support people. Video is great, though.

    No, I would not recommend this to a friend
    • Brand response from Thinkware Product Expert
      Posted .

      Hello There, thank you for your feedback and we're sorry about that! Feel free to contact our Support Team any time if you need any assistance! Thinkware_CA

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Thinkware U1000

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Since the installation, already assisted with video footage of a hit and run. High quality images.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Be Safe with this dash cam!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is working all the time! It tells you. Had Best Buy install and it is so professionally done, I can't see any wires!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still worth it.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason this dosnt get 5 stars is bevause the rear camera isnt as nice at picking up license plates as the front. As of right now, it is still working as intended.

    I would recommend this to a friend
    • Brand response from Thinkware Product Expert
      Posted .

      Hello there,

      Thank you for the review and for your feedback! Thinkware_CA

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    One of the best dash cam out there

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this out of curiosity. It’s really one of the best dash cams out there. I’m satisfied with this purchase.

    I would recommend this to a friend
    • Brand response from Thinkware Product Expert
      Posted .

      Hello there!

      Thank you for taking the time to leave a positive review and provide us with feedback. We are happy to hear that you are satisfied with your purchase. Thank you! Thinkware_CA

  • Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we are good to go! Easy installation and it functions well. There's a ton of you tube support video to get started. The cell phone app is user-friendly. You can pick up fuse taps to make the direct wire install a very simple process. I ordered the radar device after purchasing.

    I would recommend this to a friend
    • Brand response from Thinkware Product Expert
      Posted .

      Hello, thank you for taking the time to write to us a positive feedback. Thinkware_CA

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Car cameras

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy to have this now! With all the crazy drivers , I feel better having the front and back cameras

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    God

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the quality, it's super, it's worth the money

    I would recommend this to a friend
    • Brand response from Thinkware Product Expert
      Posted .

      Thank you for sharing your positive feedback! Thinkware_CA

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Thinkware U1000 is an “outstanding “ Dash Cam Camera. The viewing quality, of both cameras, is truly as perfect as technologically possible.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, hassle free install. Loving it Looks good as well.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Too expensive for its perceived value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok, won’t dazzle you. Definitely overpriced, should cost $250, not $500. Connecting to WiFi and viewing videos is a chore. Like most other dash cams, instructions for installation and use lack clarity.

    No, I would not recommend this to a friend
    • Brand response from Thinkware Product Expert
      Posted .

      Hello There, We are sorry to hear about your experience with the Thinkware U1000 Dash Cam. We would love to hear more about your experience and help correct any issue you may be facing. Please reach out at [email protected] Thinkware_CA

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    U1000

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great camera. The picture and video quality is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dash cam!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to buy a dash cam since I was dreading the install and there was so many to choose from. I love my dash cam and the geek squad really did their thing! Last week, I had someone reverse into my Tahoe and thanks to the dash cam, I was able to prove that it was not my fault right away!

    I would recommend this to a friend
    • Brand response from Thinkware Product Expert
      Posted .

      We are glad to hear that our product has been beneficial to you. Thank you for sharing your positive feedback! Thinkware_CA

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Thinkware U1000

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Dash Cam. The software used to provide this video service is very practical and user friendly. Can't go wrong with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    I am very pleased

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation guy was awesome. Camera works pretty good

    I would recommend this to a friend
    • Brand response from Thinkware Product Expert
      Posted .

      Hi there! Thanks so much for sharing your great experience with us! Thinkware_CA

  • Rated 4 out of 5 stars

    4K Camera is good. Interface App is bad.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good hardware but very poor app to interface with camera. Can not access camera controls without app interface to smart phone!

    No, I would not recommend this to a friend
    • Brand response from Thinkware Product Expert
      Posted .

      Hello Derm,

      Thank you for taking the time to leave a review and feedback. We appreciate it!
      We are sorry to hear about the issues you are experiencing with the app connections, we would like to look into this and help find a fix. Please contact our support team at:[email protected].
      Thank you! Thinkware_CA

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dash cam

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. Very easy to install. Just want I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality 4K for the front camera and 1080p on the rear.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice set up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many options requires tech support. Thinkware is a fine product, but need to tweak it in

    I would recommend this to a friend
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