Customer Ratings & Reviews
- Model:
- TW-U1000D32CHF
- |
- SKU:
- 6389053
Customer reviews
Rating 4 out of 5 stars with 182 reviews
(182 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use3.8
Rating 3.8 out of 5 stars
Customers are saying
Customers are positive about the U1000 4K Front and 2K Rear Camera Dash Cam's excellent video quality, ease of use, and parking mode features. Many appreciate the clear picture and convenient setup, while some find the app needs improvement and the price point to be high. The built-in GPS and radar are also highlighted as positive features by some users. However, concerns were raised regarding the app's user-friendliness and the device's susceptibility to overheating in hot climates.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Camera quality
Rated 5 out of 5 stars
Great Viewing Area
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera has Great Video and viewing area! Excellent Purchase.
I would recommend this to a friend Rated 4 out of 5 stars
Great video quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great. I also used Best Buy installation which was quickly done
I would recommend this to a friendBrand response from Thinkware Product Expert
Posted .Hello Jennie!
Thank you for the feedback and review.
- Pros mentioned:Camera quality
Rated 5 out of 5 stars
U1000 4k
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thinkware U1000 is the Best car cam that I ever have had.
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 3 out of 5 stars
Dashcam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great view for front and rear camera. Clear videos.
I would recommend this to a friend Rated 3 out of 5 stars
Not so hot
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just don’t get consistent access to video, especially live video. Cumbersome to use at the very least. Support line on a Friday was never available. It said no support team available??? Garbage there.
No, I would not recommend this to a friendBrand response from Thinkware Product Expert
Posted .Hello Paul!
We are sorry to hear that you are experiencing issues with the U1000 unit. We would like to look into this issue and provide support. Please contact our support team at: support@thinkware.com.
Thank you!
Rated 4 out of 5 stars
Looking forward
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.To do a proper review I will need more then 2 weeks
I would recommend this to a friendRated 5 out of 5 stars
Great product & Installation service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for money. Installation was done by geek squad. They did a neat job and ensured I understood all features.
I would recommend this to a friendBrand response from Thinkware Product Expert
Posted .Thank you for sharing your experience.
Rated 5 out of 5 stars
Thinkware
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t really say anything about it yet because it’s not installed yet. I just needed something that would record the front and rear of my vehicle while its parked.
I would recommend this to a friendRated 5 out of 5 stars
Great dash cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yes Think ware is the go to dash cam, als i had it installed by Jaime with Geek squad, very professional and courteous.
I would recommend this to a friendBrand response from Thinkware Product Expert
Posted .Thank you for the positive review!
Rated 4 out of 5 stars
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was very good very easy to use works great
I would recommend this to a friendRated 5 out of 5 stars
10/10 great job
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the service the Tech took his time and did a great job he also took the time to go over every thing with me!!
I would recommend this to a friendBrand response from Thinkware Product Expert
Posted .Your feedback means a lot to us. We're delighted that you were pleased with our product/service.
Rated 5 out of 5 stars
Best dash camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best dash cam I’ve owned. A must have for every vehicle. I have a peace of mind knowing that my drive is being recorded for my protection and others.
I would recommend this to a friendRated 3 out of 5 stars
Not the best not the worst
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this for 1 year now, it works fine, speaker stopped working though maybe because of the heat.
I would recommend this to a friendBrand response from Thinkware Product Expert
Posted .Hi there! Please reach out to us via email at support@thinkware.com to assist you further on this. Thanks!
Rated 2 out of 5 stars
Thinkware Customer Service Is Horrible!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recordings are only accessible from the app when it is connected to the camera's wifi or removing the SD card. If you have a Mac you will need to buy an SD card adapter. Keep in mind the SD card is a micro so you will need an SD card adapter as well. Assuming you never need to help from Thinkware, it's just ok. But Thinkware's customer service is horrible.
No, I would not recommend this to a friendBrand response from Thinkware Product Expert
Posted .Hello there! We apologize for any inconvenience. We are open for feedback and suggestions on how can we improve to better serve you.
Rated 5 out of 5 stars
Just in case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Software not so good. Just pull out card and use computer
I would recommend this to a friendBrand response from Thinkware Product Expert
Posted .Thank you for the feedback. If you are having concerns with your dash cam, please reach out to us via email or phone call at support@thinkware.com or 1 (844) 865-9273 so we can assist you further. Thank you!
Rated 3 out of 5 stars
Phone Support needs improvement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone support should be improved by using appropriately trained Agents!
I would recommend this to a friendBrand response from Thinkware Product Expert
Posted .We're sorry to hear that you had difficulties reaching a solution with our support team. Please reach out to us via email or phone call so we can assist you further with your concern. Thank you!
Rated 5 out of 5 stars
thinkware
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good product. Apps serve no purpose as they have extremely poor reviews.
I would recommend this to a friendBrand response from Thinkware Product Expert
Posted .We appreciate your feedback. Please let us know how we can help you by reaching out to us via email at support@thinkware.com. Thank you!
Rated 5 out of 5 stars
Great Purchase
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Must have for a peace of mind when you’re away from your vehicle or driving. works well highly recommended.
I would recommend this to a friendRated 5 out of 5 stars
Great dashcam!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working great. No complains. Mobile app also works good, Wi-Fi or hot spot connections has no problems with connections.
I would recommend this to a friendBrand response from Thinkware Product Expert
Posted .Hello There!
Thank you for the positive review! We are happy to hear that you are satisfied with the U1000 dashcam!
Rated 5 out of 5 stars
Camaro 2016ss
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, it even talks to yoi and tells you what recording mode its in!
I would recommend this to a friend











