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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.4 out of 5 stars with 70 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers enjoy the X1000 Front and Rear Dash Cam's excellent video quality and ease of use. Many appreciate the user-friendly setup and features. The parking mode also receives positive feedback. However, some customers note that a GPS antenna is sold separately.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-70 of 70 reviews
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. Great deal. Easy install.....................

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst support from rexing. 2 months into it and it started reboot loop. Doesn’t record anything but just keeps rebooting itself. I spoke to Bestbuy and they were able to take this product back as defective one after return period

    No, I would not recommend this to a friend
    • Brand response from Thinkware Product Expert
      Posted .

      Hello there,

      We are sorry to hear about the issue you had with the X1000. We would happy to offer support in regards to this! Please contact our support team at: [email protected]. Thinkware_CA

  • Rated 1 out of 5 stars

    Camera may be good but had to return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 1 star is mainly for the purchase process. I started by making sure this dash cam is compatible with my car (plug-in hybrid) on BB website. Then at the scheduled installation, which was about 1 month from the date of purchase, the technician informed me that he'll not do it as it came with a hardwiring cable which will void the car warranty! He suggested I purchase an OBD-2 cable then reschedule for the next month! I checked the cable he suggested online and it clearly shows a note that it's not compatible with hybrid and electric cars. So I had no choice but to return the dash cam.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 1 out of 5 stars

    Do not waste your time

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This the worst camera system, it changes the hour as soon you plug the GPS, can’t play the vieeo files on my pc. One star because video quality is good

    No, I would not recommend this to a friend
    • Brand response from Thinkware Product Expert
      Posted .

      Hello There, we're really sorry to hear about your experience with the X1000. If you wish, please reach out to our Support Team at [email protected] or 1-844-865-9273 and our team will be happy to look into this and assist you! Thinkware_CA

  • Rated 5 out of 5 stars

    Amazing Dashcam

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing dash cam! Highly recommended. Wooo

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer Beware!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your time or money...product does not perform as described

    No, I would not recommend this to a friend
    • Brand response from Thinkware Product Expert
      Posted .

      Hello Joe,

      We are sorry to hear that the X1000 is not functioning as described. We would like to look into this and help you! Please contact our support team at: [email protected]. Thank you! Thinkware_CA

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Shant

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is very cool, It’s really perfect to see what people doing around of your car

    I would recommend this to a friend
    • Brand response from Thinkware Product Expert
      Posted .

      Hello there. We're really grateful and appreciate you taking the time to share your feedback with us. Thinkware_CA

  • Rated 5 out of 5 stars

    Charge for install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is possible or is a charge for install this dash camera on bestbuy ? I like to know if is a charge how much is gonna be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eau Claire Best Buy Standards Of Excellence

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although we purchased three of these dash cams online for gifts, Sacha from the Eau Claire Best Buy told us all about it on day off. Need more tech experts willing to go the extra miles at these big box stores. Way to represent Best Buy the way it used to be!

    I would recommend this to a friend
    • Brand response from Thinkware Product Expert
      Posted .

      Hello, thank you for taking the time to write to us a positive feedback. Thinkware_CA

  • Rated 5 out of 5 stars

    I bought this because of a ticket

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont trust the police to have my best interest when handing out tickets. If that happens i want it documented.

    I would recommend this to a friend
    • Brand response from Thinkware Product Expert
      Posted .

      Hi! We're happy that you see value in our products. Thanks! Thinkware_CA

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