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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 2.1 out of 5 stars with 12 reviews

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25%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products or points for an honest, helpful review.
Page 1 Showing 1-12 of 12 reviews
  • Features

    Battery Life
    2 out of 5
     
     
     
     
     
    Speed
    1 out of 5
     
     
     
     
     
    Display
    3 out of 5
     
     
     
     
     

    Rated 1 out of 5 stars

    Not worth it

    |
    |
    Posted .
    Owned for 1 month when reviewed.

    Not really much of a problem at first then it starts over heating just from charging and it’s literally taking the color off the bottom on my computer in a small spot

    Features

    Battery Life
    2 out of 5
     
     
     
     
     
    Speed
    1 out of 5
     
     
     
     
     
    Display
    3 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Value
    1 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     

    Rated 1 out of 5 stars

    Horrible

    |
    |
    Posted .
    Owned for 1 month when reviewed.

    This is by far the worst laptop I've ever owned! Slow to open anything. This had made online school more of a headache then it already is. We have another brand that works fine so it isn't the wifi connection.

    Features

    Value
    1 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Thompson

    |
    |
    Posted .
    Owned for 3 weeks when reviewed.

    Just what I needed for personal and zoom meetings, very happy with my purchase.

    Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Value
    1 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Rated 1 out of 5 stars

    A waste of material.

    |
    |
    Posted .
    Owned for 6 months when reviewed.

    That computer charger heated up and I can’t even use the keyboard. A waste of my money. I bought a warranty and still had to pay eighty four dollars for them to tell me what is wrong with it. Really

    Features

    Value
    1 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Speed
    3 out of 5
     
     
     
     
     
    Display
    3 out of 5
     
     
     
     
     

    Rated 3 out of 5 stars

    Worked well for a month

    |
    |
    Posted .

    The laptop was okay for the most part until it blac

    Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Speed
    3 out of 5
     
     
     
     
     
    Display
    3 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Value
    1 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     

    Rated 1 out of 5 stars

    The Thomson laptop

    |
    |
    Posted .
    Owned for 1 month when reviewed.

    They gave me a defective laptop the battery goes away very fast DONT BUY THIS.

    Features

    Value
    1 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Value
    1 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     

    Rated 1 out of 5 stars

    Not worth it

    |
    |
    Posted .
    Owned for less than 1 week when reviewed.

    This laptop is trash. Doesn’t connect to home WiFi

    Features

    Value
    1 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great Computer!!

    |
    |
    Posted .
    Owned for 3 weeks when reviewed.

    I bought this computer for my son to do school on! Great computer over all.

    Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Value
    1 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     
    Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Compared to dial up

    |
    |
    Posted .

    The worrrst. I got it yesterday and sill return it tomorrow. I needed a really affordable laptop just to be able to do some Microsoft Word assignments. This computer was soooo slow (and no its not my internet) I just gave up. It would've been straight if it wasn't so slow

    Features

    Value
    1 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Value
    1 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     

    Rated 1 out of 5 stars

    HORRIBLE LAPTOP

    Posted .

    This laptop is horrible whoever sells this laptop should be banned by BestBuy!!!!!!!!!

    Features

    Value
    1 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hung during the installation process. Back it went

    Posted .

    Lightweight, attractive. Windows 10 operating system. But hung during initial installation. Unfortunately, back it went

    No, I would not recommend this to a friend
  • Features

    Battery Life
    2 out of 5
     
     
     
     
     
    Speed
    3 out of 5
     
     
     
     
     
    Display
    4 out of 5
     
     
     
     
     
    Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    $219 may be little high, nice laptop

    Posted .

    Pros are a bright display, a beautiful case, clacky keys, low price. Cons are cant upgrade to Win 11, very short power cord, short battery life. I like it a lot. The Celeron processor is slow but then Windows updates take a lot of time. Once the updates are done this laptop does great. I took switched it out of S mode to download remote desktop software and Chrome Beta. After all that downloading and updating I find the unit is very nice for $219.

    Features

    Battery Life
    2 out of 5
     
     
     
     
     
    Speed
    3 out of 5
     
     
     
     
     
    Display
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend

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