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Customer Ratings & Reviews

Your price for this item is $2,879.99
The comparable value price is $3,599.99

Customer reviews

Rating 4.4 out of 5 stars with 7 reviews

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86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-7 of 7 reviews
  • Cons mentioned:
    Low freezer drawers

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of refrigerator space. Split freezer is nice. Freezer drawers are both quite low to the ground. Recently purchased but so far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to close

    Rated 5 out of 5 stars

    Excellent Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model is an improvement over the previous french door model. In this model, the fridge doors close easier and the six door shelves are deep and can hold a gallon of milk on either side. I have read some reviews about the ice maker, not producing enough ice, but this model seems to make more ice and is quieter then its predecessor.

    I would recommend this to a friend
  • Pros mentioned:
    No dislikes

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had it for a couple weeks but relly like it. Quality refrigerator. Nothing i don't like about it. Perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new fridge. So far it works great. I do not have the ice make hooked up and make ice with trays so I can not say how well the ice make works. I love that there is not a water dispenser on the front door. The fridge looks high end and is nicer than most I have seen

    I would recommend this to a friend
  • Pros mentioned:
    Design, Noise, Size
    Cons mentioned:
    Compartments

    Rated 5 out of 5 stars

    We chose right!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited a month to write this review to assure I knew what this fridge is all about. Foremost the size really works for us. The actual height is 69 and a half inches. The fridge has a high-end look and is very quiet. It functions very well and we are very happy with it. The inside compartments are a little flimsy but the function as they should. Overall we feel that we made the right choice after countless hours of research on refrigerators. Best Buy is super easy to work with and the delivery guys did an excellent job setting it up for us.

    I would recommend this to a friend
  • Cons mentioned:
    Customer service, Delivery delay

    Rated 1 out of 5 stars

    Worst purchase ever.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a refrigerator in January 2020, but it was not delivered to my home until October 2020. According to what I was informed, the refrigerator had a "TWO YEARS WARRANTY"; however, they failed to inform me that the two years began on the purchase date, not when I received the refrigerator. It took them over ten months to deliver the refrigerator, so I only had one year and two months of warranty. The fridge no longer works since the compressor failed. I tried to file a claim, but they stated it was no longer covered by warranty, despite the fact that I hadn't used the fridge for two years. This is unacceptable; the warranty should begin from the day you received. This is unacceptable; the warranty should begin on the day you received the product, not on the day you purchased it; perhaps they could ship their products faster. . Plus, the customer service was terrible; it took long to speak with someone. I wouldn't recommend any of their merchandise. The saddest aspect is that we (my entire family) used to buy their products, but we will never do so again!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Thor Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well built, nice looking. On caveat though, ice maker on the smaller portions, but otherwise great refrigerator.

    I would recommend this to a friend
  • Customer reviews from Thor Kitchen

    User rating, 4.9 out of 5 stars with 79 reviews on Thor Kitchen.

    See all Thor Kitchen reviews
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