The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-5 of 5 reviews
Rated 3 out of 5 stars
Looks great
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This range looks fantastic in my kitchen. Very simple, no bells and whistles. I’m used to digital everything so this might just be a change I need to get used to.
I would recommend this to a friend
Rated 5 out of 5 stars
Waiting
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’m excited to get this but it isn’t delivered yet
I would recommend this to a friend
Rated 5 out of 5 stars
BO
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The best service I have gotten from anywhere in town.
I would recommend this to a friend
Rated 2 out of 5 stars
Do NOT buy
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
We profoundly regret having bought this range.
They don't stand behind their warranty; after installation we realized some issues (like a ding in the front that was only apparent after unpacking and installation.) Unless you can get the serial number, they won't even talk to you; serial number is in the back so we'd have to move a 500 lb range by ourselves to find it.
The parts are flimsy; one of the cheap plastic knobs broke and we've never been able to repair it or find a replacement part online so our expensive range in a beautiful kitchen has a knobs held together with packing tape.
The burners are spotty; they frequently cook but don't light leaving a gassy smell so you have to wait until trying again or switching burners. The over also sometimes doesn't turn on unless you turn on a burner.
So, unless you're a fan of shoddy construction and poor service, move along.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Oven door does not seal tight
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased in 2021 and does not cook evenly. The large oven door has never sealed when shut so when in use it leaks head and makes the knobs too hot to touch. When called I was just brushed off as it was normal operation. The oven temp is all over the place. The small oven is worse than the large o en so it just gets used as a warming drawer as it heats up whenever the big oven is on
No, I would not recommend this to a friend
Customer reviews from Thor Kitchen
User rating, 4.8 out of 5 stars with 144 reviews on Thor Kitchen.
